expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Riad Al Jana

Photo gallery

Featured image
Beach shuttle
Indoor pool
Indoor pool
Indoor pool

Riad Al Jana

3 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationBen Youssef Mosque2 min walk
    Popular LocationAlmoravid Koubba2 min walk
    Popular LocationMedersa Ben Youssef3 min walk
    AirportMarrakech (RAK-Menara)18 min drive

Choose dates to view prices

Suite

  • 205 sq ft
  • Sleeps 3
  • 1 Large Single Bed and 1 Double Sofa Bed

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About this area

Marrakech

Located in Medina neighbourhood, Riad Al Jana is connected to a shopping centre. Jemaa el-Fnaa and Carré Eden Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Le Jardin Secret and Majorelle Gardens. Travelling with kids? Don't miss Agdal Gardens and Menara Gardens. With kayaking, waterskiing and parasailing nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Ben Youssef Mosque - 2 min walk
  • Almoravid Koubba - 2 min walk
  • Marrakesh Museum - 3 min walk
  • Medersa Ben Youssef - 3 min walk
  • Le Jardin Secret - 4 min walk

Getting around

  • Marrakech Central Station - 14 min drive
  • Marrakech (RAK-Menara) - 18 min drive

Restaurants

  • Restaurant Al Jana — 1 min walk
  • Scorpion Restaurant — 1 min walk
  • Café Arabe - 4 min walk
  • Le Foundouk - 4 min walk
  • I Limoni - 4 min walk

About this property

Riad Al Jana

3-star Art Deco riad connected to a shopping centre in Medina
2 restaurants, a water park (surcharge) and an indoor pool are available at this riad. WiFi in public areas is free. Additionally, 2 coffee shops/cafés, a snack bar/deli and a rooftop terrace are on-site. All 6 individually decorated rooms provide free WiFi, free wired Internet and Select Comfort beds. Guests can enjoy jetted bathtubs, and other standard amenities include 24-hour room service and premium bedding.
Riad Al Jana offers 6 forms of air-conditioned accommodation which are accessible via exterior corridors, and features designer toiletries and free toiletries. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. This Marrakech riad provides complimentary wired and wireless Internet access. Bathrooms include baths or showers with a jetted bath. In-room massages, an iron/ironing board and hairdryers can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the riad include a water park (surcharge) and an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 69 km
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 2 restaurants and 2 coffee shops
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Motorised watercraft
  • Shopping
  • Spa services
  • Water park access (surcharge)

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Corner/local shop
  • Library
  • Newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Computer station
  • Conference space (108 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – February 2014
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hairdryer (on request)
  • Jetted bathtub
  • Towels

More

  • Access via exterior corridors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 1000
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MAD 250.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 23 per person, per night
  • Airport shuttle transfer per adult: MAD 180 (one-way)
  • Airport shuttle transfer per child: MAD 180 (one-way), (up to 18 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MAD 180 per room (one way)
  • Late check-out fee: MAD 1000 (subject to availability)
  • Kitchen/kitchenette fee: MAD 450 per day
  • Rollaway bed fee: MAD 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Proof of marriage is required only for Moroccan couples.

We should mention

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 10:00 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Riad Al Jana Riad
Al Jana Marrakech
Riad Al Jana
Riad Al Jana Marrakech
Riad Al Jana Hotel Marrakech
Riad Al Jana Marrakech
Riad Al Jana Riad Marrakech

Frequently asked questions

Can I cancel my reservation for free at Riad Al Jana and receive a full refund?
Yes, Riad Al Jana offers free cancellation on select room rates, because flexibility matters! Please refer to Riad Al Jana cancellation policy on our site for more details about any exclusions or requirements.
Does Riad Al Jana have a pool?
Yes, this property has an indoor pool. Pool access is from 10:00 AM to 7:30 PM.
Is Riad Al Jana pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Riad Al Jana?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Riad Al Jana?
Checkout is at noon. Late checkout is available for MAD 1000 (subject to availability).
Does Riad Al Jana provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of MAD 180 per room applies.
Where is Riad Al Jana located?
This family-friendly Marrakech riad is located near the airport, just steps away from Ben Youssef Mosque and Marrakesh Museum. Jemaa el-Fnaa and Le Jardin Secret are also within 10 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 128 out of 234 reviews
5 - Excellent 55%
Rating 4 - Good. 79 out of 234 reviews
4 - Good 34%
Rating 3 - Okay. 21 out of 234 reviews
3 - Okay 9%
Rating 2 - Poor. 4 out of 234 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 234 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Al Jana is very well located and easy to get to. Although literally next door to the hustle and bustle of the medina, it was an oasis of tranquility. The staff was lovely and helpful and each day we had a different local treat baked and freshly squeezed orange juice for breakfast :) would definitely recommend staying in there.
Stayed 3 nights in Feb 2020

1/5 Terrible

Disliked: Cleanliness, amenities
Please cancel this hotel for the rest of my stay . Unsafe location
Stayed 1 night in Dec 2019

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service
this property was ok for a quick night stay but the room was extremely small. Good value for the cost. It was a difficult property to locate within the Medina and we got lost trying to find our way back from dinner and some locals led us on a wild goose chase which left us a bit rattled.
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We had a great stay at this riad. It was in the medina near some really nice restaurants; everything was clean; the room was cosy; and the staff were incredibly friendly and helpful with all of our requests. The only thing I would say is that our room didn't have enough space to open our luggage comfortably without tripping over it, and the breakfast was meager in comparison to other riads we stayed at in Morocco. Other than that - a great place to stay! Would definitely stay here again.
Stayed 4 nights in Nov 2019

2/5 Poor

Disliked: Staff & service, amenities
Liked closeness to Cafe Arab, secret garden didnt like reception, out of the way
Stayed 4 nights in Apr 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code