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"Nice room good value for money"

"The staff are very helpful. The aircon/heating worked well."

"Good : Easy to find, great comms, generally very clean indeed, quality of bathroom (great shower) and general decor far exceeded my expectation. Bad : False fire alarm at 4.30am, used underwear and socks from.previous guest in a drawer."

"Property was spotlessly clean, warm & comfortable. Kitchen appeared well equipped although we only used the kettle! Would've preferred a manned reception on arrival although access instructions were clear & sent in advance of our stay. Literally across the road from The Mailbox & a Tesco Express so very well situated. Short walk to O2 and The Alexandra Theatre."

"Was a really good staying."

"Ladies and Gentlemen - please may I add my voice to those who have similarly been drawn into this scam. It is negligent and culpable of Hotels.com to allow fraudsters to use its site to extract money from users. Whilst the address may exist (albeit with a different name - Worchester Villa rather than Village) be assured the lights will be out when you arrive, you will not receive a key code and your money will have been taken by some cold hearted, empty souled scoundrels. Do not book and, if you...