PREMIER SUITES Birmingham

Photo gallery for PREMIER SUITES Birmingham

Reception
Full-sized fridge, microwave, oven, hob
Full-sized fridge, microwave, oven, hob
Full-sized fridge, microwave, oven, hob
1 bedroom, in-room safe, laptop workspace, iron/ironing board

Overview of PREMIER SUITES Birmingham

VIP Access

PREMIER SUITES Birmingham

4.0 star property

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Washer
  • Dryer
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
Map
Dean House 38 Upper Dean Street, Birmingham, England, B5 4SG

Explore the area

  • Popular LocationBullring Shopping Centre6 min walk
  • Popular LocationAston University12 min walk
  • Popular LocationBroad Street14 min walk
  • AirportBirmingham (BHX)30 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

Apartment, 1 Bedroom

  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Apartment, 2 Bedrooms

  • 743 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

About this area

Birmingham

Near a train station, PREMIER SUITES Birmingham is in Birmingham City Centre, a neighbourhood in Birmingham with great shopping. Symphony Hall and Cadbury World are cultural highlights, and some of the area's popular attractions include Broad Street and StarCity. Looking to enjoy an event or a game? See what's going on at Arena Birmingham or Alexander Stadium.

What's nearby

  • Bullring Shopping Centre - 6 min walk
  • High Street - 6 min walk
  • The Alexandra - 7 min walk
  • Aston University - 12 min walk
  • Broad Street - 14 min walk

Getting around

  • Birmingham New Street Station - 4 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • Broad Street - 14 min walk

About this property

PREMIER SUITES Birmingham

4-star Birmingham aparthotel in Birmingham City Centre, walk to Bullring Shopping Centre
Along with self parking, this aparthotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a library, express check-in and express check-out are on-site. Each apartment provides a kitchenette with a fridge, an oven, a hob and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a sitting area. Weekly housekeeping is available.
PREMIER SUITES Birmingham offers 66 accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Languages spoken

Bulgarian, English, German, Romanian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Massages
  • Facials
  • Body treatments
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (GBP 12 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Family friendly

  • Free cot/infant bed

Kitchenette

  • Fridge (full size)
  • Hob
  • Microwave
  • Oven
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily: GBP 6 per person

Bedrooms

  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: GBP 20.00 per stay

Bathrooms

  • Combined shower/bath
  • Hairdryer
  • Free toiletries
  • Towels provided

Living spaces

  • Dining room
  • Library
  • Sitting area

Entertainment

  • Flat-screen TV with cable/satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Laptop workspace

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Front desk (limited hours)
  • Corner/local shop

Location highlights

  • Near a train station
  • In the city centre

Things to do

  • Fitness facilities nearby (discounted access)

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 66 rooms
  • 5 floors

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Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in is available 9 AM - 9 PM Monday - Friday, 10 AM - 7 PM Saturday, and 11 AM - 5 PM Sundays and bank holidays. Guests planning to arrive outside these hours must contact this property in advance for check-in instructions and an access code.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.00 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 6 per person (approximately)
  • Self-parking fee: GBP 12 per day
  • Rollaway bed fee: GBP 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges the full amount at the time of booking for any same day bookings; the security deposit for same-day bookings can only be paid by credit card, and the name on the card used for incidentals must match the name on the card used for the reservation.
This property requires full amount of the reservation before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

PREMIER SUITES Birmingham Apartment
Premier Birmingham
PREMIER SUITES Birmingham
PREMIER SUITES Birmingham Aparthotel
PREMIER SUITES Birmingham Birmingham
PREMIER SUITES Birmingham Aparthotel Birmingham

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 74 out of 184 reviews
5 - Excellent 40%
Rating 4 - Good. 64 out of 184 reviews
4 - Good 35%
Rating 3 - Okay. 28 out of 184 reviews
3 - Okay 15%
Rating 2 - Poor. 12 out of 184 reviews
2 - Poor 7%
Rating 1 - Terrible. 6 out of 184 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2022

4/5 Good

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2022

3/5 Okay

Business traveller
Liked: Cleanliness
Did not feel safe
The room was clean, although very stark and freezing when we arrived. Despite the beds being comfy, we had a terrible nights sleep as it is so noisy when it rains, it kept us up all night. We are two young women and on Friday we were followed into the hotel by two men who were hanging outside, smoking weed. I had to physically shut them out of the door to prevent them from coming in. It was really scary, especially as there was no one in reception to help us. After that, we did not feel safe at all.
Stayed 2 nights in Feb 2022

4/5 Good

Liked: Cleanliness, room comfort
Very good
Great communication, very clean , ticked all the boxes . Right in the centre so as expected quite noisy , definitely would stay again
Stayed 2 nights in Jan 2022

1/5 Terrible

Don't bother
The instructions on how to find the apartment were good and we arrived without any problems. When we came to pick up the key however we had been sent had the wrong code for the key safe. The office was unmanned so we called the mobile number for the duty manager. Getting the keys did involve something of a Crystal Maze challenge opening first one key safe and then another etc. The apartment was really nice and despite the cold weather there are plenty of heaters throughout so we were toasty. The Bull Ring is 200-300 yards walk and there is a 24 hours Spar next door. We do have a couple of serious comments though: The hot water system is terrible with each apartment having its own hot water system. What water it does heat gets scalding hot but if you want more than one quick shower then you will struggle as the hot water starts to run out within a couple of minutes. We tried to run a bath and had to boil water up in the tiny kettle from the kitchen. In the end we drove home (an hour away) to have showers. Speaking to the maintenance guy it was clear that everyone had the same complaint. Be aware around the doors as the latch bolts are all really sharp and I cut myself. Theres no lighting in the Secure carpark and the coded entry gate it was often left open. We were not told that it would be £12 per day so would have used the multi-storey if we had known. We have stayed at other places close-by so that were just as nice but would probably go back to one of them.
Stayed 3 nights in Dec 2021