Find Romantic Hotels in Jesmond, Newcastle-upon-Tyne

"This is a lovely hotel with great accommodation and facilities. I had booked a deluxe room and from the Expedia room information this room had AC. Unfortunately, when we got to our room it was very hot ( 31 degrees outside) and it didn't have AC. I went down to the reception desk with my proof of AC showing on that website. Apparently, this is an error!! They do have rooms with AC, but it was £10 extra ( Premium room). After a bit of discussion and the member of staff phoning a manager, we were upgraded for no extra charge ( just a pity it took a phone call). Expedia need to fix this error on their website. Overall, a lovely hotel to stay in."

"Frustrating parking is limited and they only have hotel rates at Q Park "

"Room was REALLY hot and Air Con unfortunately didn’t do much. We’ll still be back though as Food and Leisure facilities good"

"All good"

"Great hotel for handiness when going to the races"

"Conveniently placed for ease reach of everything in the city, parking and train travel. "

"Love this hotel can’t complain about anything ."

"My parents stay 4 days in this hotel and they love their stay. They told me that the hotel was convenient, quiet and clean. They wanted to give their thanks to the personal who were really attentive and helpful with everything. Only complaint that they had was the fact that there is no lift on the property but Other than that everything was great "

"We have stayed here a few times but as it was my husband’s birthday we upgraded to a suite and it was wonderful. Really big room with a lovely bathroom with twin sinks, a super bath and large seperate shower. Nice toiletries and large bath sheets too. The bed was very big and comfortable. Best of all was the balcony out onto the roof and behind the chinmey stack where it was great to sit in the sun in complete privacy with a cup of tea or a drink. I must also mention the lovely staff on reception - they are so friendly and efficient - and are a credit to the hotel. "