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Best Western New Kent Hotel

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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Best Western New Kent Hotel

Best Western New Kent Hotel

3 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationExhibition Park20 min walk
  • Popular LocationNewcastle-upon-Tyne Civic Centre4 min drive
  • Popular LocationUniversity of Newcastle-upon-Tyne4 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)16 min drive

Choose dates to view prices

About this area

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne's Jesmond neighbourhood, Best Western New Kent Hotel is in the city centre. St. James' Park and Newcastle-upon-Tyne Theatre Royal are notable landmarks, and some of the area's activities can be experienced at Quayside and Port Of Tyne. Looking to enjoy an event or a game? See what's going on at Utilita Arena Newcastle or Newcastle Racecourse.
Popular Location

What's nearby

  • Exhibition Park - 20 min walk
  • Newcastle-upon-Tyne Civic Centre - 4 min drive
  • Eldon Square Shopping Centre - 4 min drive
  • University of Newcastle-upon-Tyne - 4 min drive
  • Northumbria University - 7 min drive

Getting around

  • Manors Station - 4 min drive
  • South Gosforth Station - 4 min drive
  • Newcastle (NCL-Newcastle Intl.) - 16 min drive

Restaurants

  • Hotel Restaurant — 1 min walk
  • Osbornes - 5 min walk
  • 1901 Caffe Bistro - 5 min walk
  • The Lonsdale - 6 min walk
  • Bar Blanc - 7 min walk

About this property

Best Western New Kent Hotel

Eco-friendly Newcastle-upon-Tyne hotel in Jesmond, near University of Newcastle-upon-Tyne
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and wedding services. All 32 rooms offer free WiFi, room service and flat-screen TVs with digital channels. Other amenities available to guests include coffee makers, free newspapers and hairdryers.
Best Western New Kent Hotel offers 32 forms of accommodation with a safe and free newspapers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: GBP 6.00-15.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 6.00 and GBP 15.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 67 out of 239 reviews
5 - Excellent 28%
Rating 4 - Good. 130 out of 239 reviews
4 - Good 54%
Rating 3 - Okay. 31 out of 239 reviews
3 - Okay 13%
Rating 2 - Poor. 11 out of 239 reviews
2 - Poor 5%
Rating 1 - Terrible. 0 out of 239 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location and Free Parking, a bonus. Check-in was easy and room was clean and ample for my needs
Stayed 1 night in May 2021

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/5 Poor

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Noisy hotel
Very noisy. Doors slam easily worst is the entrance auto sliding doors which verberated through the floor and into my room. This stoped at about 0200hrs.......... won’t book here again.
Stayed 4 nights in Sep 2020

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not fully operating and a bit dated.
Staff were friendly and helpful but the bar/lounge area was closed. Which was disappointing as we didn’t have somewhere to go as a family when we returned in the evening. Room was a little dated and shower was absolutely terrible. Our stay was spoiled by noisy guests In other rooms.
Stayed 3 nights in Aug 2020