"We had a wonderful experience at this hotel! The property was clean, and the location felt really safe for our family. It is also incredibly close to the tube station, making it super easy to travel around London. Best of all, the staff were really, really friendly and welcoming throughout our entire stay. 100% recommended, we would definitely stay here again!"
"We had a wonderful experience at this hotel! The property was clean, and the location felt really safe for our family. It is also incredibly close to the tube station, making it super easy to travel around London. Best of all, the staff were really, really friendly and welcoming throughout our entire stay. 100% recommended, we would definitely stay here again!"
"The location was excellent for visits to London. It's right near a transit station with easy connections to Central London and Heathrow Airport. Staff were friendly and the rooms were clean and tidy."
"The location was excellent for visits to London. It's right near a transit station with easy connections to Central London and Heathrow Airport. Staff were friendly and the rooms were clean and tidy."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Minas
Reviewed September 4, 2014Reviewed September 4, 2014
The staff are so welcoming and the property is amazing.
The garden is lovely and the room was very clean. Breakfast was excellent.
Special shoutout for Moamen who was very helpful and welcoming to us. Thank you
The staff are so welcoming and the property is amazing.
The garden is lovely and the room was very clean. Breakfast was excellent.
Special shoutout for Moamen who was very helpful and welcoming to us. Thank you
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Sassy
Reviewed December 20, 2016Reviewed December 20, 2016
Great hotel but very warm, nice shower good location. A little pricey for what you get but would stay again. Was told would get an upgrade but never happened.
Great hotel but very warm, nice shower good location. A little pricey for what you get but would stay again. Was told would get an upgrade but never happened.
Our second stay at this hotel. Really good hotel/pub, easy walking distance to the Hammersmith Apollo which is one reason we booked here. The rooms are modern & done to a high standard. Comfortable bed, proper coffee maker, nice towels. Pleasant staff & the breakfast was excellent.
Our second stay at this hotel. Really good hotel/pub, easy walking distance to the Hammersmith Apollo which is one reason we booked here. The rooms are modern & done to a high standard. Comfortable bed, proper coffee maker, nice towels. Pleasant staff & the breakfast was excellent.
Michael
Reviewed November 19, 2018Reviewed November 19, 2018
Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.
Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.
miam8i
Reviewed September 18, 2015Reviewed September 18, 2015
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
Kerensa
Reviewed November 28, 2023Reviewed November 28, 2023
Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch.
Staff were really helpful and friendly and hotel was really great quality. A fantastic place.
Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch.
Staff were really helpful and friendly and hotel was really great quality. A fantastic place.
Will
Reviewed October 20, 2014Reviewed October 20, 2014
A new, well appointed boutique hotel in Kensington. Everything is in very good condition. The rooms are compact but very comfortable and quite well appointed. Friendly and helpful staff. Basic bar and restaurant if needed. I'd happily stay again next time I need a hotel in this area.
A new, well appointed boutique hotel in Kensington. Everything is in very good condition. The rooms are compact but very comfortable and quite well appointed. Friendly and helpful staff. Basic bar and restaurant if needed. I'd happily stay again next time I need a hotel in this area.
Eoin
Reviewed November 6, 2026Reviewed November 6, 2026
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