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In-room safe, blackout curtains, soundproofing, free WiFi
In-room safe, blackout curtains, soundproofing, free WiFi
In-room safe, blackout curtains, soundproofing, free WiFi
In-room safe, blackout curtains, soundproofing, free WiFi

Guest reviews

4.2 out of 5 Very good
521 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Bar
Laundry
Housekeeping
24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationRoyal Botanic Gardens, Kew8 min drive
Popular LocationNatural History Museum10 min drive
Popular LocationKensington Palace12 min drive
AirportLondon (LHR-Heathrow)27 min drive

Choose dates to view prices

  • Superior Double Room (Luma)

    4.6/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room (Luma)
  • Standard Double Room (Light)

    4.4/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room (Light)
  • Deluxe Room, 1 Double Bed with Sofa bed

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsDeluxe Room, 1 Double Bed with Sofa bed
  • Deluxe Plus Room, 1 Double Bed with Sofa Bed

    3.9/5 guest room rating

    Room amenities

    • 204 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsDeluxe Plus Room, 1 Double Bed with Sofa Bed
  • Family Room

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 Double Bed and 2 Single Beds
    More detailsFamily Room
  • Luma Twin Room

    4.2/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsLuma Twin Room

About this area

London

Heeton Concept Hotel-Luma Hammersmith is located in London's Hammersmith neighbourhood. Kensington Palace and Royal Albert Hall are notable landmarks, and travellers looking to shop may want to visit Kensington High Street and Westfield London Shopping Centre. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Natural History Museum, a top attraction not to be missed. Our guests appreciate the hotel's convenience for public transport: Hammersmith Station is 3 minutes by foot and Ravenscourt Park Underground Station is 8 minutes.
Visit our London travel guide
View in a map
Popular Location

What's nearby

  • Royal Botanic Gardens, Kew - 8 min drive
  • Natural History Museum - 10 min drive
  • Kensington Palace - 12 min drive
  • Hyde Park - 13 min drive
  • Marble Arch - 21 min drive

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • AirportLondon (LHR-Heathrow) - 27 min drive

Restaurants

  • The Hop Poles - 4 min walk
  • The Swan - 4 min walk
  • Laurie Arms - 5 min walk
  • The Andover Arms - 7 min walk
  • Eat Tokyo - 7 min walk

About this property

Heeton Concept Hotel-Luma Hammersmith

3-star London hotel in Hammersmith, walk to Eventim Apollo
Along with a bar/lounge, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and multilingual staff are on-site. All rooms are soundproofed and offer free WiFi and hairdryers. Guests will also find TVs, safes and showers.
Heeton Concept Hotel-Luma Hammersmith offers 89 forms of air-conditioned accommodation with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 bar

Family friendly

  • Dry-cleaning service
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Italian
  • Russian

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV

More

  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
England
Heeton Concept Hotel-Luma Hammersmith Hotel
Heeton Concept Hotel-luma Hammersmith London
Heeton Concept Hotel-Luma Hammersmith Hotel London

Frequently asked questions

Can I cancel my reservation for free at Heeton Concept Hotel-Luma Hammersmith and receive a full refund?
Yes, Heeton Concept Hotel-Luma Hammersmith offers free cancellation on select room rates, because flexibility matters! Please refer to Heeton Concept Hotel-Luma Hammersmith cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Heeton Concept Hotel-Luma Hammersmith?
As of 23 Sep 2020, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel-Luma Hammersmith on 27 Sep 2020 start from £46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Heeton Concept Hotel-Luma Hammersmith pet-friendly?
No, pets are not allowed at this property.
How much is parking at Heeton Concept Hotel-Luma Hammersmith?
Heeton Concept Hotel-Luma Hammersmith doesn't offer parking.
What time is check-in at Heeton Concept Hotel-Luma Hammersmith?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Heeton Concept Hotel-Luma Hammersmith?
Checkout is at 11 AM.
Where is Heeton Concept Hotel-Luma Hammersmith located?
Located in Hammersmith, this hotel is within 2 miles (3 km) of Eventim Apollo, Westfield London Shopping Centre and Kensington High Street. Kensington Gardens and Kensington Palace are also within 3 miles (5 km). Hammersmith Station is only a 3-minute walk and Ravenscourt Park Underground Station is 8 minutes.
4.2
Very good
521 reviews
5 - Excellent
233
4 - Good
208
3 - Okay
51
2 - Poor
18
1 - Terrible
11

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location although poor parking facility. Luma as a whole is a great place to stay in. My husband and myself usually stay there any opportunity we can! Up to 5 nights a month! The staff are extremely nice and friendly. The hotel is what you would want to expect from any other hotel.
Stayed 2 nights in Sep 2020

1/5 Terrible

Travelled with family, Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
There is no mention of an additional charge for staying later in the property. We were not called or alerted to leave the room, however we charged an additional 15 pounds.
Stayed 2 nights in Sep 2020

4/5 Good

Stayed 1 night in Sep 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Property and staff very good towels were dirty upon arrival. But were changed And although continental breakfast was offered this was not available due to cv19
Stayed 3 nights in Sep 2020

5/5 Excellent

Stayed 1 night in Sep 2020

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