Prior to our stay, we were contacted to find out if we were happy to climb three flights of stairs to our room. Not a problem for us, a pair of 61yos. When we arrived, we were assisted carrying our luggage upstairs. Our room was worth the climb. Spacious, attractive and immaculately clean. The bed was very comfortable and we both slept well during our 6 nights. We were provided with a lovely little gift pack on Christmas Eve...little bottles of whiisky and gin, dry ginger ale and Christmas cookies. The breakfasts and dinners were delicious and there was a good selection to choose from. We enjoyed our stay at the Brook Green. The staff were welcoming, friendly and provided excellent service. The location was excellent, not far from Hammersmith tube station that provides direct access to Heathrow and central London.