Search Shopping Hotels in Hammersmith and Fulham

"Very friendly staff,very clean and great location."

"I had an awful experience with the Dorsett Shepherd's Bush that necessitated in me having to leave the premises to stay at a nearby hotel. I'm still waiting for an explanation from the hotel as to why my checked in room (with do not disturb sign changing on the door) was accessed, my private property packed and removed by persons unknown without my permission. It was supposedly moved to alternative room which I hadn't requested and which was also empty of my belongings! My bag with papers, medication, clothes, private material etc was eventually found in lost property. I felt unsafe at the hotel. I felt lied to about what had transpired. Very troubling experience all together."

"Great little hotel in a great location "

"Hotel great value for money, and well located for access to overland and Uber Boat. Room clean, well proportioned and decorated for our stay plus really quiet and dark so had a superb night's sleep! Loved the extra touch of the arrival cookies! Service from front desk faultless. "

"Great for parking, staff were really helpful and perfect location for shops bars and restaurants"

"The receptionists were very friendly and helpful. We were upgraded to an superior executive room which was a double room with an additional sofa. It also had a complimentary minibar. The only thing was, the only item in the minibar was water. When I checked at reception, that was all they put in the minibar for that room type. I can get water from the tap for free anyway so after making a big deal out of it when we checked in it was very disappointing. Also the tv did not thave sky tv channels. The shower had no power what so ever and was warm at best. The waitresses at the bar were great once they arrived, but like buses, never appeared for ages and then got 3 at once. When you pay £100 plus per night you should expect more. Have stayed in hotels all over the world and had way better rooms for far less. Very disappointed. "

"Room is small, but for the price I paid it’s worth it. Not the most comfortable bed in the world but it gets the job done. Plenty of places to eat within walking distance. Short walk down the street to the metro. Nice neighborhood. "

"Lovely charming hotel, couldn't fault it"

"I stayed for two nights. The room was very spacious and comfortable.The reception and concierge team were friendly. I ordered room service for all my meals and the food was consistently great. Unfortunately, the spa experience, which was a key reason I chose the hotel, was a major disappointment. The spa reception team were friendly and recommended a hot stone massage, but I was instead given what seemed to be a standard full body massage. It felt more like a body rub than a proper treatment. I wasn’t asked about my preferred pressure, any areas of concern, or even asked to complete a consultation form beforehand. The therapist seemed inexperienced, and overall the treatment felt very unprofessional. The spa facilities themselves were also underwhelming. The changing rooms and showers were not particularly clean or well maintained, which further detracted from the experience. I raised my concerns with the main reception team, but unfortunately they did not appear to take the issue seriously and offered no real effort to resolve the situation. Overall, while the room, reception staff, and food were very good, the spa experience let the whole trip down, especially given that it was a key part of why I booked the hotel. In my opinion, the hotel feels closer to a 4-star experience at best. If you’re staying in the area, I would recommend booking the Hilton."