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The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...

Fantastic hotel. Absolutely beautiful place with brilliant staff. Would recommend wholeheartedly.

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Charming hotel right and the Rhine. Very welcoming and helpful staff. Excellent breakfast and room with lovey balcony. Great for taking a swim in the Rhine followed by a drink on terrace.

No cheap - but this is Switzerland after all. Good quality, modern hotel with good virws of the lake and balcony. Our personal problem was we cycled to it. We should have hired electric powered bikes!

Lovely modern hotel, easy walking distance from the station and to the old town. No kettle in room it one provided upon request. Comfortable bed. Did not have breakfast as costs were too high. Would recommend.

My second stay and as always superb place to be.

Great staff and an excellent restaurant

Excellent stay, would go back!

Just fabulous. View from the pool and bar is spectacular over the lake and it’s just a short stroll from the harbour- loved it.

Perfect location, beautiful hotel, friendly staff.

Lovely hotel and delicious food. The location and its view is magnificent. The staff is very kind and the whole experience amazing. Cannot wait to book again.

this is a gorgeous hotel ion the centre of town with tons of character. very friendly staff and the rooms are really nice, very comfortable with all you need. the restaurant is superb. the breakfast a nice highlight as well. loved it.

Quite a place! Stayed in the Jagdschloss (surprise upgrade - Thank you!). Stunning views over the lake to the mountains. Gorgeous spot and lovely rooms. Ate at the restaurant which is run by the hotel - excellent food and a good atmosphere.

This was our second stay here & stayed in one of their amazing panoramic rooms for 2 nights for my 50th. We really enjoyed the breakfast & visiting the local resturants and going to the local town easily by train & went to the top of the mountain. We also loved the pool facilities, but did not use the sauna as my wife and i did not feel comftable with the full nudety & as much as the jacuzzi & pool were great they really could do with being a bit warmer. But that was our only little issue &...

Lovely place and location. The lady who greeted us was very welcoming and friendly, and we were able to check in a couple of hours early, just having to wait a short while as they got it ready for us. I recommend spending the tiny bit extra for the balcony - it was nice sitting out there on a warm evening

Excellent hotel great location close to buses and train station