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"Staff here was amazing!!! They made us feel so welcome and it was very safe—I was traveling with my three children and it felt so safe and easy to be there."

"A wonderful convenient property to the airport, restaurants and the zoo. The rooms are great the bathroom was our favorite. Wonderful water pressure and clean. Parking is quite difficult, expect to squeeze in and out. Front desk were great, there was one staff member who looked to be a manager. She was rude and condescending. She hovered over the staff with horrible comments and facial expressions, making the staff and customers very uncomfortable. Besides that experience and the parking situation, we had a wonderful night at this hotel. I definitely recommend."

"The breakfast was very good value for money @£15 (April '26). The food was good with plenty of variety. I loved the decor of the hotel. My room was on the 16th floor. I had an amazing view of the River Clyde and the surrounding area. There was a small library on the ground floor with another small sitting room - increasingly unusual. I have stayed in 5 star hotels that did not have this."

"Stayed before nice location and. Nice hotel."

"Nice location, Restaurants very close, hop on and hop off stop like 5 minutes walking distance . Hotel staff very helpfull and warm ."

"Great location, and is within walking distance to the train station. The room could use some work however. The bathroom door was warped and could not close. The shower sprays out onto the floor. There is a lack of shelf space, and no drawers, so you will live out of your suitcase. Very noisy with the sound of slamming doors and voices from other rooms. The staff were friendly though. "

"Had a great time, special thanks to the staff very helpful and welcoming"

"For this being a 4-star hotel and for the price I paid, it left a lot to be desired. Faux leather furniture had extensive scuff marks. Black mold in the shower area. Found nail clippings on the bedside table. Yellow "gelatinous" gunk inside the mini fridge. Not much of views (I would recommend staying somewhere on Princes Street for spectacular views of the gardes across the street and the Edinburgh Castle). On the positive side, the rooms at the Apex Waterloo are a good size and the location is very convenient to bus/tram stops, Waverly Rail Station, bus station and St. James Quarter. Good variety of restaurants close by if you didn't feel like going into Old Town for dinner after coming back from a tour."

"Yes"