Arrived at hotel at around 8:30 AM expecting to leave my bags, but amazingly they allowed me to check into my room at that early hour!! I was absolutely delighted as I didn't relish spending the day in my travel clothes. Refreshed, I set out to see the sights and found it an easy and pleasant walk to the waterfront area. Hotel is in a good location. Room service hit the spot that night - very prompt and tasty. Hotel is very clean, rooms are spacious, all the amenities. And near the bus stop from the airport.
Traveller from Boston, MA
Connected to Aotea Centre, this atrium-style hotel is also just a few blocks from the nightlife and cafés of Karangahape …More
"Very modern hotel in the Christchurch City Center"
It survived the terrible earthquake of 2011 so it is safe. Comfortable, stylish, clean and efficient with great staff, esp. Gwen who helped me retrieve my backpack which I had forgotten on the Super Shuttle. Located so close to a cute, small shopping district filled with restaurants and shops plus the tram station is behind the hotel if you want to see the city, hop on, hop off method.
I would recommend this property to anyone who wants to stay in the center of the city...there are still much construction going on as well as cordoned off areas where some buildings are still unsafe. After our South Island tour we will be returning to the Rendesvouz.
Traveller from Hawaii
Located in Christchurch City Centre, this hotel is within a 15-minute walk of New Regent Street and Canterbury Museum …More
Easy check-in - Told the reception I had booked two separate bookings due to adding in an extra day; receptionist told me I'd be able to stay in the same room and to come pick up the new set of card keys the following morning for the other booking. The Receptionist the following morning had the new set of card keys ready when I dropped by to pick them up at about 0945.
Rooms are comfortable, almost brand new; well kept and clean, and lots of space - I had a twin bedroom.
Bathrooms were clean, well supplied.
Parking is complimentary - a very big bonus as I had a rental car.
Water in bottles come at a cost at the mini-bar. Tap-water is provided. As a personal preference from experience at other hotels, I do believe still-water should be free. Expect a charge of NZD 4.50. As I drink a lot of water and as I had the personal preference of having easy access to cold water, I bought a 5 litre jug of water from the Pak N'Save at Moorhouse Ave, and kept it in the mini-bar.
Check-out was easy as well. Although it would add labour costs to the hotel, recommendation would be to have 3 staff and possibly join the separate kiosk tables together to add one more computer to accommodate during the hotel's peak period of check in and check out.
Otherwise, friendly hotel, friendly staff - staff had bright smiles when I walked in at half-past midnight on a Saturday.
4.75 Stars. Recommended place to stay. Would stay here again.
Traveller from Auckland, New Zealand
Located in Christchurch City Centre, this luxury hotel is within 1 mi (2 km) of Cardboard Cathedral and Canterbury Museum …More
Our 2 bedroom residence was lovely staff overall very good
Breakfast staff looked overworked and kept forgetting to bring tea when requested but were polite
The wakatipu grill for dinner was no experienced as the wait staff when we arrived were disinterested and not accommodating even though there were 1/3 of tables empty he could not seat us for 45 minutes! He showed us to a bar table with a drinks menu already on the table and after 15 mins we walked out as no one bothered to check on us to order drinks
The parking; there is great self parking underground that gets you to hotel directly however one evening when it was very very wet, dark and late we got back to no availability in the car park at all - we went to reception for assistance and politely but without empathy were offered baker parking at $15 or we needed to go back up the hill (quite steep and difficult to walk) in the rain to park outside - surely given the hour and weather we could've left the car in the large driveway that was empty at the time or offered to leave there unpack and then move the car!! No such common sense advise was offered
Apart from these 2 incidents it was a lovely place to stay and my guess is some staff need a refresher course on guest vs customer
Hilton Queenstown Resort & Spa is on the eastern shore of Lake Wakatipu in Kawarau Village, 5 minutes’ drive from Queenstown …More
Nice position, on the lake side. Room smelt of cigarette smoke on arrival but this dissipated. Room was at ground level but patio door catch was not safe. Room very comfy. Breakfast was great, big selection. Reception staff very helpful. I had to print a boarding card and they did it all for me.
Traveller from Nottingham
This family-friendly Queenstown hotel is located on a lake, within a 10-minute walk of SKYCITY Wharf Casino, Steamer Wharf …More
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