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Overview of Crowne Plaza Auckland, an IHG Hotel

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1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Crowne Plaza Auckland, an IHG Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSky Tower3 min walk
    Popular LocationAuckland Ferry Terminal12 min walk
    Popular LocationViaduct Harbour14 min walk
    AirportAuckland (AKL-Auckland Intl.)30 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Thu, May 21 2020 - Sat, Apr 30 2022.

Executive Suite, 1 King Bed, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

4.7/5 guest room rating
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

4.7/5 guest room rating
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room

4.8/5 guest room rating
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Club Room, 1 King Bed, Non Smoking

3.9/5 guest room rating
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

4.1/5 guest room rating
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Wheelchair)

5/5 guest room rating
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

4.8/5 guest room rating
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

4.8/5 guest room rating
  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

About this area

Auckland

Located in Auckland, Crowne Plaza Auckland, an IHG Hotel is in the city centre and near a train station. Aotea Centre and Auckland War Memorial Museum are cultural highlights, and some of the area's popular attractions include Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
Popular Location

What's nearby

  • Queen Street Shopping District - 2 min walk
  • Sky Tower - 3 min walk
  • SkyCity Casino - 3 min walk
  • Auckland Ferry Terminal - 12 min walk
  • Viaduct Harbour - 14 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 30 min drive

Restaurants

  • Aria Restaurant and Bar — 1 min walk
  • Sal's Authentic New York Pizza - 3 min walk
  • Kushi Takeaway - 3 min walk

About this property

Crowne Plaza Auckland, an IHG Hotel

Eco-friendly Auckland hotel in Auckland Central Business District, walk to Sky Tower
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking. All 352 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and coffee makers. Guests will also find 24-hour room service, minibars and Egyptian cotton sheets.
Crowne Plaza Auckland, an IHG Hotel offers 352 forms of accommodation with minibars and a safe. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 26.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 34 for adults and NZD 16.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Czech
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • 10 meeting rooms
  • Conference centre (10118 square feet of space)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 21 May 2020 to 30 April 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 65.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 34 for adults and NZD 16.50 for children (approximately)
  • Self-parking fee: NZD 26.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel
Crowne Plaza Auckland
Crowne Plaza Auckland, An Ihg
Crowne Plaza Auckland, an IHG Hotel Hotel
Crowne Plaza Auckland, an IHG Hotel Auckland
Crowne Plaza Auckland, an IHG Hotel Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Auckland, an IHG Hotel and receive a full refund?
Yes, Crowne Plaza Auckland, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Auckland, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Crowne Plaza Auckland, an IHG Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Auckland, an IHG Hotel?
Self-parking is available for NZD 26.00 per day.
What time is check-in at Crowne Plaza Auckland, an IHG Hotel?
Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Crowne Plaza Auckland, an IHG Hotel?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Crowne Plaza Auckland, an IHG Hotel located?
Located in Auckland Central Business District, this eco-friendly hotel is steps away from Sky Tower and SkyCity Casino. Queen Street Shopping District and Aotea Centre are also within 5 minutes. Auckland Britomart Station is 12 minutes by foot and Auckland Mt Eden Station is 30 minutes.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 581 out of 999 reviews
5 - Excellent 58%
Rating 4 - Good. 341 out of 999 reviews
4 - Good 34%
Rating 3 - Okay. 55 out of 999 reviews
3 - Okay 6%
Rating 2 - Poor. 16 out of 999 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 999 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 9 nights in Jul 2019

1/5 Terrible

Disliked: Cleanliness
Stayed 1 night in Apr 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book of Mormon trip. Show cancelled.
Got upgraded. Friendly staff.
Stayed 1 night in Mar 2020

1/5 Terrible

Stayed 3 nights in Mar 2020

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel . Friendly staff. Clean rooms ! Great breakfast
Stayed 3 nights in Mar 2020

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