Popular LocationAuckland Ferry Terminal14 min walk
AirportAuckland (AKL-Auckland Intl.)28 min drive
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About this area
Auckland
Sofitel Auckland Viaduct Harbour is located in Auckland Central Business District, a neighbourhood in Auckland, and is in the entertainment district and on the waterfront. New Zealand National Maritime Museum and Queens Wharf are cultural highlights, and travellers looking to shop may want to visit Victoria Park Market and Auckland Fish Market. Travelling with kids? Consider Museum of Transport and Technology and Auckland Zoo. Discover the area's water adventures with sailing, surfing/boogie boarding and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.
New Zealand National Maritime Museum - 10 min walk
SkyCity Casino - 10 min walk
Sky Tower - 10 min walk
Auckland Ferry Terminal - 14 min walk
Getting around
Auckland Britomart Station - 14 min walk
Auckland (AKL-Auckland Intl.) - 28 min drive
Restaurants
Grand Harbour Chinese Restaurant - 5 min walk
Johnny Barr's - 5 min walk
Williams Eatery - 6 min walk
Ferizas - 6 min walk
Sixteen Tun - 6 min walk
About this property
Sofitel Auckland Viaduct Harbour
Family-friendly Auckland hotel in Auckland Central Business District, walk to Viaduct Harbour
This smoke-free hotel features a marina, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Sofitel Auckland Viaduct Harbour offers 88 accommodations with minibars and espresso makers. Rooms open to balconies. A pillow menu is available. 48-inch Smart televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology.
Awards and affiliations
Green/Sustainable Property This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
Languages spoken
Chinese (Mandarin), English, French, German, Russian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Secured covered valet parking on site (NZD 45 per day; includes in/out privileges)
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times
Food and drink
Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 45 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area
Restaurants on site
La Marée Restaurant
French Press Cafe
Sabrage Champagne Bar
Things to do
Fitness centre
Full-service spa
Indoor pool
Sauna
Hot tub
Steam room
Family friendly
Babysitting (surcharge)
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli
Conveniences
ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Business services
24-hour business centre
Computer station
Conference space (5380 square feet)
Outdoors
Marina on site
Terrace
Spa
6 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage/treatment rooms
Reflexology
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express checkout
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for NZD 100 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for buffet breakfast: NZD 45 per person (approximately)
Airport shuttle fee: NZD 42 per person (one-way)
Valet parking fee: NZD 45 per day (in/out privileges)
Early check-in is available for a fee (subject to availability, amount varies)
Rollaway bed fee: NZD 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Auckland Sofitel
Sofitel Auckland
Sofitel Auckland Harbour
Sofitel Auckland Viaduct
Sofitel Auckland Viaduct Harbour
Sofitel Viaduct Auckland
Sofitel Viaduct Harbour
Sofitel Viaduct Harbour Auckland
Sofitel Viaduct Harbour Hotel
Sofitel Viaduct Harbour Hotel Auckland
Sofitel Auckland Viaduct Harbour New Zealand
Sofitel Auckland Viaduct Harbour Hotel
Sofitel Auckland Viaduct Harbour Hotel
Sofitel Auckland Viaduct Harbour Auckland
Sofitel Auckland Viaduct Harbour Hotel Auckland
Overall score and ratings
4.6
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