Title: Sofitel Auckland Viaduct Harbour Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=346&destination=Auckland%2C+Auckland+Region%2C+New+Zealand&selected=1665023&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sofitel Auckland Viaduct Harbour Travelers rejuvenate with luxurious spa treatments before dining on international cuisine while enjoying peaceful marina views at this Auckland haven ## Photo gallery for Sofitel Auckland Viaduct Harbour ![Meeting facility - Sofitel Auckland Viaduct Harbour (Auckland)](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/478214aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/8da1ae47-1146-4bbd-9b93-e2c191653bf6-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior - Sofitel Auckland Viaduct Harbour (Auckland)](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/cb39c631.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Club Suite, 1 King Bed, Club lounge access (Opera) | Minibar, in-room safe, desk, laptop workspace - Sofitel Auckland Viaduct Harbour (Auckland)](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/240ed86a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Room, 1 King Bed, Marina View (Club Millesime access) | Minibar, in-room safe, desk, laptop workspace - Sofitel Auckland Viaduct Harbour (Auckland)](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/7b1501ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sofitel Auckland Viaduct Harbour blends luxury with sustainability. Guests enjoy spa treatments and marina views from the terrace. La Marée Restaurant offers international cuisine, and rooms include free WiFi. Visitors consistently praise the attentive staff. ## Reviews 9.2 Wonderful ## Popular amenities - Hot tub - Free Wi-Fi - Restaurant - Gym £137 includes taxes & fees 12 Apr - 13 Apr ## Room options ### Check availability for these dates Tonight [Mar 18 - Mar 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=1665023&PinnedHotelID=1665023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=1665023&PinnedHotelID=1665023&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 19 - Mar 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=1665023&PinnedHotelID=1665023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=1665023&PinnedHotelID=1665023&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1665023&PinnedHotelID=1665023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1665023&PinnedHotelID=1665023&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1665023&PinnedHotelID=1665023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1665023&PinnedHotelID=1665023&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Luxury Room, 1 King Bed (Atrium View) ![Luxury Room, 1 King Bed (Atrium View) | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/6dd9da42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed (Atrium View) 9.2 Wonderful 7 reviews - 495 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/a616ceda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.4 Very good 37 reviews - 452 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Luxury Room, 1 King Bed, Marina View (Club Millesime access) ![Luxury Room, 1 King Bed, Marina View (Club Millesime access) | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/7b1501ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Marina View (Club Millesime access) 8.4 Very good 11 reviews - Marina view - 452 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Luxury Room, 1 King Bed, Balcony ![Luxury Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/595fe0d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Balcony 8.8 Excellent 6 reviews - City view - 657 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Suite, 1 King Bed (Club Millesime access) ![Deluxe Suite, 1 King Bed (Club Millesime access) | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/ef07da32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed (Club Millesime access) - 678 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, Accessible (Accessible) ![Superior Room, 1 King Bed, Accessible (Accessible) | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/4ff2487c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Accessible (Accessible) - Sleeps 2 - 1 King Bed ### View all photos for Club Suite, 1 King Bed, Club lounge access (Opera) ![Club Suite, 1 King Bed, Club lounge access (Opera) | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/240ed86a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 King Bed, Club lounge access (Opera) - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/d71db675.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed - Sleeps 3 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/410000/409000/408966/46e51fe4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Millennium Auckland Auckland Central Business District - Pool - Hot tub - Free Wi-Fi - Restaurant 9.0 Wonderful 1,732 reviews £101 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Auckland-Hotels-Grand-Millennium-Auckland.h408966.Hotel-Information?chkin=2026-4-1&chkout=2026-4-2&rm1=a2®ionId=178233&destination=Auckland (and vicinity)&destType=MARKET&latLong=-36.84906,174.76538&searchId=80d5ad48-083c-4fba-8c17-1cab158f5126&top_cur=GBP) Ad ![Executive One Bedroom Apartment | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16070000/16065700/16065609/6bfd7cae_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Swiss-Belsuites Victoria Park Auckland Auckland Central Business District - Kitchen - Washing machine - Dryer - Pet-friendly 8.8 Excellent 1,147 reviews £94 includes taxes & fees 6 Apr - 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Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,000 reviews £78 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Auckland-Hotels-Holiday-Inn-Auckland-Airport.h11251.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178233&destination=Auckland (and vicinity)&destType=MARKET&latLong=-36.84906,174.76538&searchId=80d5ad48-083c-4fba-8c17-1cab158f5126&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAuckland-Hotels-Sofitel-Auckland-Viaduct-Harbour.h1665023.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAuckland-Hotels-Sofitel-Auckland-Viaduct-Harbour.h1665023.Hotel-Information) ## About the area Located in Auckland Central Business District, a neighbourhood in Auckland, Sofitel Auckland Viaduct Harbour is in the entertainment district and on the waterfront. Auckland Ferry Terminal and Queens Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Princes Wharf. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Sailing, surfing/body boarding and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Auckland travel guide](https://www.expedia.co.uk/Auckland.dx178233) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-36.84478%2C174.75750&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kECLakyzZASYar71d49JzEIgV2E=) 21 Viaduct Harbour Avenue, Auckland, 1010 ### What's nearby - ![Sky Tower which includes a city, modern architecture and a sunset](https://images.trvl-media.com/place/6055180/2df20c5b-8114-4c5a-a015-62b6f4cdf8c7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sky Tower 6 min walk \- 0.4 miles - ![Sunset on the Sky Tower in Auckland creating a moody backdrop. ](https://images.trvl-media.com/place/346/af467c93-0a67-4b10-b585-97015d85d68b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) SkyCity Casino 6 min walk \- 0.4 miles - ![Auckland CBD with Viaduct Basin in the foreground.](https://images.trvl-media.com/place/6080549/41cebbe6-ccdb-4d0a-9ff8-4b16b89e6e58.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Princes Wharf 8 min walk \- 0.5 miles - ![Queens Wharf featuring modern architecture and night scenes as well as a couple](https://images.trvl-media.com/place/553248635695665701/63ac2669-ff82-45dc-80b2-90edd9ff6c3a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Queens Wharf 10 min walk \- 0.5 miles - ![Auckland Ferry Terminal which includes city views and a marina](https://images.trvl-media.com/place/6227247/66bef2da-e1de-4764-9e0a-499aa4566f6f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Auckland Ferry Terminal 11 min walk \- 0.6 miles ### Getting around - Gaunt Street Tram Stop 3 min walk - Auckland Britomart Station 15 min walk - Auckland (AKL-Auckland Intl.) 28 min drive ### Restaurants - Graze Canteen 2 min walk - Hello Mister 6 min walk - Wander 5 min walk - Rooftop At Qt 3 min walk - La Petite Fourchette 6 min walk ## About this property ### Sofitel Auckland Viaduct Harbour Luxury hotel near Sky Tower Close to SkyCity Casino and Princes Wharf, Sofitel Auckland Viaduct Harbour provides a marina, a terrace and a coffee shop/cafe. Treat yourself to a manicure/pedicure, a Swedish massage or a body wrap at the on-site spa. The on-site international cuisine restaurant, La Marée Restaurant, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. Additional perks include: - An indoor pool - Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge) - An electric car charging station, express check-out and express check-in - Babysitting (surcharge), a vending machine and massage treatment rooms - Guest reviews give top marks for the helpful staff Room features All 88 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and bathrobes. Extra amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and designer toiletries - Smart TVs with streaming services and digital channels - Wardrobes/cupboards, balconies and fridges ### Awards and affiliations Eco-certified property This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Suite, 1 King Bed (Port Suite) | View from room](https://images.trvl-media.com/lodging/1000000/580000/579400/579309/dcea197e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Auckland Auckland Central Business District - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,004 reviews £112 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=579309&PinnedHotelID=579309&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite, 1 King Bed, Club lounge access, Harbour View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/96000000/95420000/95419500/95419457/20f984ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Auckland by IHG Auckland Central Business District - 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2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=21512065&PinnedHotelID=21512065&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=1665023&PinnedHotelID=1665023&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1665023,579309,95419457,8072,1386172) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - 24-hour return airport shuttle at scheduled times for a surcharge - Secured, covered valet parking on site (NZD 52 per day; includes in/out privileges) - Limited on-site valet parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6 AM to 10:30 AM for a fee: NZD 52 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - French Press Cafe - La Marée Restaurant - Sabrage Champagne Bar ### Things to do - Full-service spa - Gym - Hot tub - Indoor pool - Library - Sauna ### Family friendly - Babysitting (surcharge) - In-room cot - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business centre - 5,380 square feet of conference space - Computer station ### Outdoors - Marina - On the waterfront - Terrace ### Full-service spa - 6 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Reflexology - Spa open daily - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2005 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Pay films - Smart TV with digital channels - Streaming services ### Food and drink - 24-hour room service - Espresso maker - Minibar - Refrigerator ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Heating - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for NZD 100.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately NZD 52 per person - Airport shuttle fee: NZD 42 per person (one-way) - Valet parking fee: NZD 52 per day (in/out privileges) - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: NZD 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as Auckland Sofitel Sofitel Auckland Sofitel Auckland Harbour Sofitel Auckland Viaduct Sofitel Auckland Viaduct Harbour Sofitel Viaduct Auckland Sofitel Viaduct Harbour Sofitel Viaduct Harbour Auckland Sofitel Viaduct Harbour Hotel Sofitel Viaduct Harbour Hotel Auckland Sofitel Auckland Viaduct Harbour New Zealand Sofitel Auckland Viaduct Harbour Hotel Sofitel Auckland Viaduct Harbour Hotel Sofitel Auckland Viaduct Harbour Auckland Sofitel Auckland Viaduct Harbour Hotel Auckland ## Frequently asked questions ### Does Sofitel Auckland Viaduct Harbour have a pool? ### How much does it cost to stay at Sofitel Auckland Viaduct Harbour? ### Is Sofitel Auckland Viaduct Harbour pet-friendly? ### How much is parking at Sofitel Auckland Viaduct Harbour? ### What time is check-in at Sofitel Auckland Viaduct Harbour? ### What time is check-out at Sofitel Auckland Viaduct Harbour? ### Does Sofitel Auckland Viaduct Harbour provide a shuttle to the airport? ### Where is Sofitel Auckland Viaduct Harbour located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sofitel Auckland Viaduct Harbour Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 700 8 - Good 206 6 - Okay 55 4 - Poor 24 2 - Terrible 15 ## Reviews Verified ### 10/10 Excellent #### Loreen 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and staff was excellent! ##### Loreen Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Nancy 11 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was lovely, very clean and modern. The staff were super friendly, and the food gorgeous! It's brilliantly located, within walkable distance to loads! ##### Nancy Stayed 6 nights in Nov 2025 Verified ### 10/10 Excellent #### Heather 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was excellent. Room clean great location ##### Heather Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Dana 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was immaculate and nicely arranged. I loved the bathrobe… wish I could have bought one to take home! There was a nice assortment of teas and coffees. The bed was so comfortable with soft luxurious bedding . ![Superior king room](https://a.travel-assets.com/ugc/hotel-reviews/3a5fbe39-4f35-4ba3-9a67-8c7bb1e70738-1769480766488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/54744d94-229e-4bd3-a584-0b7074345b48-1769480775026.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dana Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Fraser 10 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and excellent property. ##### Fraser Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### Anthony 17 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent Hotel with outstanding breakfast dinning. ##### Anthony Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Bimal Preet 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and good services ##### Bimal Preet Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Sandra 12 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sofitel Luxury My hubby and I really enjoyed our stay. We had a luxury room with a balcony which was lovely. The deep soaking bath was also lovely! Nice quiet room and very friendly staff. We look forward to returning again soon. ##### Sandra Stayed 2 nights in Jul 2025 Verified ### 8/10 Good #### Tanya 10 Jul 2025 Liked: Cleanliness Friendly staff, clean rooms. Our room was a little dated with peeling wallpaper ##### Tanya Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Verified traveller 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Value for quality, location, and staff Great hotel, clean, luxurious, convenient location, and friendly staff. ##### Verified traveller Stayed 4 nights in Nov 2024 Verified ### 10/10 Excellent #### Mark 23 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 3 Night Stay Amazing location. Fabulous hotel. ##### Mark Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Jonathan 10 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel in a great location. Room was spacious & breakfast was excellent. ##### Jonathan Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### matthew 8 Jan 2025 Good location. Good hotel, with windows that open (always a plus). Great breakfast --- euro quality food. ##### matthew Stayed 4 nights in Dec 2024 Verified ### 10/10 Excellent #### Kenneth 5 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good area with many dining options within walking distance. ##### Kenneth Stayed 7 nights in Oct 2024 Verified ### 10/10 Excellent #### Suzanne 23 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel with a lovely view. Our room was exceptional ##### Suzanne Stayed 2 nights in Nov 2024 Verified ### 8/10 Good #### DAVID 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort hotel and location are great ! The hotel air conditioning was broken. suggest you verify that before booking ##### DAVID Stayed 4 nights in Mar 2025 Verified ### 8/10 Good #### Putiputi 31 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I arrived late so wasn't surprised when I wasn't greeted at the door but all staff were friendly, accommodating, very "can-do." The Irish porter was lovely. Warm pool and gym impressive. Decor of room lovely. ##### Putiputi Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Jamie 16 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location right on the waters edge. Very nice and clean, great service and fantastic breakfast ##### Jamie Stayed 4 nights in Feb 2024 Verified ### 10/10 Excellent #### RICK 13 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location near downtown Auckland. Very walkable to the harbor and shopping, highly recommend for all travelers ##### RICK Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Fady 6 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service was amazing, staff are all friendly. You ask for room service and you get it quickly. Complementary bottle of champagne given to celebrate my wife's birthday. Swimming pool and spa are great. There are saunas in the female and male bathrooms - I wish there was a co-gender sauna room so my wife and I could go together. Apart from that everything was perfect including the breakfast buffet. Thank you team at Sofitel! ##### Fady Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Greg 8 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The shower head fell to bits talked to desk staff and they organised a maintenance person to fix it straight away with no problems whatsoever ##### Greg Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Marie 28 Nov 2024 #### Do not hesitate! Fabulous hotel with impeccable service. Would recommend to anyone! ##### Marie Stayed 3 nights in Nov 2024 Verified ### 10/10 Excellent #### Kim 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at Sofitel Viaduct Harbour for 5 nights, and it was nothing short of amazing. From the moment we arrived, the staff made us feel completely at home. What stood out the most was how genuinely kind and friendly they were to my son—they made him feel so special every single day. Whether it was a warm greeting at the front desk, a thoughtful surprise, or just taking the time to chat with him, their attention made our stay unforgettable. He had such a great time, and it’s all thanks to the wonderful team here. The hotel itself is beautifully designed and perfectly located for exploring Auckland. The room was spacious, quiet, and clean. We also loved the pool and the calm atmosphere throughout the property. Thank you, Sofitel, for going above and beyond. We can’t wait to come back! ##### Kim Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Maria 18 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Hotel! Unexpectedly amazing! The staff was so friendly and loved their breakfast! Simply Devine!! ![](https://a.travel-assets.com/ugc/hotel-reviews/60C80805063859374844F17B82B82808D9EB9D121718668986368.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### Kim 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at Sofitel Viaduct Harbour for 5 nights, and it was nothing short of amazing. From the moment we arrived, the staff made us feel completely at home. What stood out the most was how genuinely kind and friendly they were to my son—they made him feel so special every single day. Whether it was a warm greeting at the front desk, a thoughtful surprise, or just taking the time to chat with him, their attention made our stay unforgettable. He had such a great time, and it’s all thanks to the wonderful team at Sofitel. The hotel itself is beautifully designed and perfectly located for exploring Auckland. The room was spacious, quiet, and clean. We also loved the pool and the calm atmosphere throughout the property. Thank you, Sofitel, for going above and beyond. We can’t wait to come back!! ##### Kim Stayed 2 nights in Jul 2025 ### Expedia's Latest Trends ### Hotels > - [B&B Carlton](https://www.expedia.co.uk/Carlton-Bed-And-Breakfasts.d6337587-aaBedAndBreakfasts.Travel-Guide-Accommodation) > - [Atlantis](https://www.expedia.co.uk/Santorini-Hotels-Atlantis-Hotel.h2203575.Hotel-Information) > - [Eden Park Motel](https://www.expedia.co.uk/Auckland-Hotels-Asure-At-Eden-Park.h4517008.Hotel-Information) > - [Hotels with Parking in Acton](https://www.expedia.co.uk/Acton-London-Hotels-Hotel-With-Parking.0-n6251614-0-thotelwithparking.Travel-Guide-Filter-Hotels) > - [On the Beach](https://www.expedia.co.uk/Auckland-Hotels-On-The-Beach.h32505841.Hotel-Information) > - [The Convent Hotel](https://www.expedia.co.uk/Auckland-Hotels-The-Convent-Hotel.h57330689.Hotel-Information) > - [Hotels in Le Chable](https://www.expedia.co.uk/Le-Chable-Hotels.d6341014.Travel-Guide-Hotels) > - [Crescent Hotel](https://www.expedia.co.uk/London-Hotels-Crescent-Hotel.h1400727.Hotel-Information) > - [Ponsonby Manor](https://www.expedia.co.uk/Auckland-Hotels-Ponsonby-Manor-Guest-House.h9624397.Hotel-Information) > - [Cabin Rentals Suffolk](https://www.expedia.co.uk/Suffolk-Cabins.d6046232-aaCabins.Travel-Guide-Accommodation) > - [Hotels in Geneva](https://www.expedia.co.uk/Cointrin-Intl-Airport-Hotels.0-aGVA-0.Travel-Guide-Filter-Hotels) > - [Luxury apartment with panoramic sea view in Tisno, only 100 steps to the sea ](https://www.expedia.co.uk/Tisno-Hotels-Luxury-Apartment-With-Panoramic-Sea-View-In-Tisno.h34060084.Hotel-Information) > - [Romantic Hotels in Newcastle-upon-Tyne](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Romantic-Hotel.0-0-d6084526-tRomanticHotel.Travel-Guide-Filter-Hotels) ### Flights > - [Flights from Hounslow (LHR) to Bang Phli (BKK)](https://www.expedia.co.uk/lp/flights/lhr/bkk/london-to-bangkok) > - [Flights from Gatwick (LGW) to Rotterdam (RTM)](https://www.expedia.co.uk/lp/flights/lgw/rtm/london-to-rotterdam) > - [Flights from Birmingham (BHX) to Mostar (OMO)](https://www.expedia.co.uk/lp/flights/bhx/omo/birmingham-to-mostar) ### Activities > - [Things to do in Amadores](https://www.expedia.co.uk/Things-To-Do-In-Amadores.d6356171.Travel-Guide-Activities) ### Packages > - [Egypt Holidays](https://www.expedia.co.uk/Egypt.d52.Holidays-City-Breaks) > - [Barcelona Holidays](https://www.expedia.co.uk/Barcelona.d179992.Holidays-City-Breaks) > - [Casino Mediterraneo Benidorm](https://www.expedia.co.uk/Casino-Mediterraneo-Benidorm-Benidorm.d553248621579133533.Attraction) ### General > - [Visit Newman](https://www.expedia.co.uk/Newman.dx4185) > - [Visit East End](https://www.expedia.co.uk/East-End.dx6035404) > - [Visit Wolfertschwenden](https://www.expedia.co.uk/Wolfertschwenden.dx553248634649698266) > - [Visit Fenis](https://www.expedia.co.uk/Fenis.dx6130852) ---