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"From the time we check in the staff were friendly and polite, the hotel is well presented from the start and the rooms were spacious, clean and well stocked with refreshments, take into account this is not an expensive hotel it is good value for money as well as being a convenient place for all that Birmingham city centre has to offer"

"Only comments are how hot our room was and breakfast waiting staff appear to have little serving training. There was a small fan in the room but could do with something more cooling or larger fan. Great facilities and although we didn't eat lunch/dinner, the food looked amazing. Waiting staff lent over us eating to clear plates of our party on a couple, of occasions, also took the fruit as I was picking & barged past us at the servery a few times. However, this experience wont put us off going there again and we will definitely stay there again"

"Lovely hotel and great sized room.All staff were friendly and helpful.Good location and would definitely stay here again "

"Really great place to stay for Birmingham city centre. Excellent value for money."

"The services are great and the staffs are fantastic "

"I think every standard room should have glass wear and tea/coffee , water But I know it’s not only Ibis that cuts down on every need of the guests so they can then charge for those basic services . Check out times keep getting earlier but checkin times keep getting later . This is a general view of mine for almost every Franchised hotel however £30 fee for a night and the cleanness , efficiency, safety of the guests is more than reasonable. I slept very well too."

"Functional and convenient. The Southern Irish lady on reception when I checked in was exceptionally friendly and helpful. She made the stay a pleasant one as for me staff are what make a hotel and she nailed it. "

"Great"

"Great location walking distance from New St Station and to local china town."