Title: OYO Hotel Colibri Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=34369300&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # OYO Hotel Colibri Guests savor snacks from the hotel bar on their private balconies, creating memorable moments while enjoying in-room coffee or tea service for added comfort. ## Photo gallery for OYO Hotel Colibri ![Standard Room, 2 Double Beds | Hypo-allergenic bedding, individually decorated, desk, blackout curtains - OYO Hotel Colibri (Chetumal)](https://images.trvl-media.com/lodging/35000000/34370000/34369300/34369300/w2736h2000x264y0-02eeb990.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - OYO Hotel Colibri (Chetumal)](https://images.trvl-media.com/lodging/35000000/34370000/34369300/34369300/5c227810.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - OYO Hotel Colibri (Chetumal)](https://images.trvl-media.com/lodging/35000000/34370000/34369300/34369300/75a6c494.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - OYO Hotel Colibri (Chetumal)](https://images.trvl-media.com/lodging/35000000/34370000/34369300/34369300/ab406660.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - OYO Hotel Colibri (Chetumal)](https://images.trvl-media.com/lodging/35000000/34370000/34369300/34369300/c3815191.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Platas, in the city center, welcomes travelers with daily manager's receptions and a peaceful garden. The bar/deli offers snacks, while the lobby provides free WiFi, freshly brewed coffee or tea, and newspapers for catching up on current events. ## Reviews 5.0 ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Laundry room - Room service - Housekeeping £26 includes taxes & fees 20 Jan - 21 Jan ## Room options ### Check availability for these dates Tonight [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=34369300&PinnedHotelID=34369300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=34369300&PinnedHotelID=34369300&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=34369300&PinnedHotelID=34369300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=34369300&PinnedHotelID=34369300&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=34369300&PinnedHotelID=34369300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=34369300&PinnedHotelID=34369300&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=34369300&PinnedHotelID=34369300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=34369300&PinnedHotelID=34369300&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed | Hypo-allergenic bedding, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/35000000/34370000/34369300/34369300/8b06877b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Fan - 129 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds | Hypo-allergenic bedding, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/35000000/34370000/34369300/34369300/3c9a6e94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Balcony Separate sitting area Soundproofed Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 129 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, Multiple Beds ![Standard Room, Multiple Beds | Hypo-allergenic bedding, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/35000000/34370000/34369300/34369300/54982385.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds ### Highlights Balcony Separate sitting area Soundproofed Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 194 sq ft - Sleeps 6 - 3 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Platas.h34369300.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Platas.h34369300.Hotel-Information) ## About the area Located in Chetumal, OYO Hotel Colibri is connected to a shopping centre. Lake Bacalar and Explanada de la Bandera reflect the area's natural beauty and area attractions include Planetarium Yook'ol Kaab and Payo Obispo Zoo. Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden are also worth visiting. [Visit our Chetumal travel guide](https://www.expedia.co.uk/Chetumal.dx6050872) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.49960%2C-88.30100&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=i4p2i0ZYGS07ZOvjilSaKVrnJ0Y=) Plutarco Elias Calles #205, Heroes, Chetumal, QROO, 77000 ### What's nearby - Palacio Municipal De Othon P. Blanco \- 5 min walk \- 0.3 miles - Explanada de la Bandera \- 11 min walk \- 0.6 miles - Chetumal Ferry Terminal \- 11 min walk \- 0.6 miles - Palacio de Gobierno \- 11 min walk \- 0.6 miles - Museum of Maya Culture \- 14 min walk \- 0.8 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive ### Restaurants - ‪CAFE 290 - ‬5 min walk - ‪Marisquería El Taco Loco - ‬1 min walk - ‪Los Comales - ‬3 min walk - ‪El Taquito de Don Julio - ‬4 min walk - ‪Donald's - ‬3 min walk ## About this property ### OYO Hotel Colibri Hotel connected to a shopping centre Consider a stay at OYO Hotel Colibri and take advantage of a free daily manager's reception, dry cleaning/laundry services and a snack bar/deli. Stay connected with free in-room WiFi. You'll also find perks such as: - Free self-parking - Express check-out, multilingual staff and luggage storage - A front desk safe, coffee/tea in reception and a 24-hour front desk Room features All rooms are individually decorated, and boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. More conveniences in all rooms include: - Hypo-allergenic bedding and free cots/infant beds - Bathrooms with rainfall showers and free toiletries - 32-inch flat-screen TVs with cable channels - Balconies, fans and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/49000000/48820000/48819300/48819236/826fe360.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rosa del Alba, Barrio Mágico Centro Histórico de Chetumal Chetumal - Free Wi-Fi - Housekeeping - 24/7 front desk 7.0 Good 27 reviews £27 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=48819236&PinnedHotelID=48819236&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/40000000/39450000/39444900/39444859/705e4e4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Fontana Chetumal - Free Wi-Fi - 24/7 front desk 8.0 Very good 178 reviews £36 includes taxes & fees 20 Jan - 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Parking included - Free Wi-Fi - Air-conditioning - Room service 7.6 Good 482 reviews £38 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=9752823&PinnedHotelID=9752823&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/84000000/83440000/83439600/83439539/8727cd49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Marías,Aeropuerto Internacional de Chetumal Chetumal - Pool - Parking included - Free Wi-Fi - Air-conditioning 6.2 66 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=83439539&PinnedHotelID=83439539&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/78000000/77130000/77125200/77125152/ef260516.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Rio Chetumal Santa Elena - Pool - Pet-friendly - Kids’ pool - Parking included 6.8 14 reviews £27 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=77125152&PinnedHotelID=77125152&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/36000000/35590000/35581900/35581866/734f113c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suites Arges - Centro Chetumal Chetumal - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 533 reviews £37 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=35581866&PinnedHotelID=35581866&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Room, 2 Queen Beds, Air conditioning | Free WiFi](https://images.trvl-media.com/lodging/119000000/118330000/118324600/118324506/ff87bc21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada Antonia Bacalar - Free Wi-Fi - Air-conditioning 7.0 Good 2 reviews £33 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=118324506&PinnedHotelID=118324506&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/10000000/9050000/9049200/9049194/be42c5e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Principe Chetumal - Pool - Kids’ pool - Free Wi-Fi - Restaurant 7.2 Good 262 reviews £40 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=9049194&PinnedHotelID=9049194&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 40 metres - Street parking available - Free self parking on site - Limited on-site self parking ### Food and drink - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Family friendly - In-room cot - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Accessibility - No lift ### More - Communal living room - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Hypo-allergenic bedding ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Access via exterior corridors - Air conditioning - Desk - Desk chair - Fan - Individual decor - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash On-site parties or group events are strictly prohibited Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Alcohol is not served at this property ### Property is also known as HOTEL PLATAS chetumal PLATAS chetumal Hotel Platas OYO Hotel Colibri Hotel OYO Hotel Colibri Chetumal OYO Hotel Colibri Hotel Chetumal ## Frequently asked questions ### Is OYO Hotel Colibri pet-friendly? ### How much does it cost to stay at OYO Hotel Colibri? ### How much is parking at OYO Hotel Colibri? ### What time is check-in at OYO Hotel Colibri? ### What time is check-out at OYO Hotel Colibri? ### Where is OYO Hotel Colibri located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## OYO Hotel Colibri Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.2 Cleanliness ### 6.6 Location ### 4.6 Staff & service ### 4.0 Property conditions & facilities 10 - Excellent 5 8 - Good 3 6 - Okay 5 4 - Poor 2 2 - Terrible 14 ## Reviews ### 4/10 Poor #### Verified traveller 23 Apr 2019 Disliked: Staff & service, amenities I liked the 24 hr service. I liked that it was in town ##### Verified traveller Stayed 2 nights in Apr 2019 ### 6/10 Okay #### Crystalene 28 Nov 2025 Disliked: Property conditions & facilities Very basic hotel for traveling on a budget. Nothing fancy. The courtyard is an empty and dirty with an equally empty mildewed pool. If you’re there for business, it’s a basic room. Building is kinda dilapidated and needs some updating and better maintenance overall but hey it’s a decent neighborhood and cheap. ##### Crystalene Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Armando 12 Jun 2025 Disliked: Cleanliness, property conditions & facilities That place is mess ##### Armando Stayed 1 night in May 2025 ### 10/10 Excellent #### Ryan 1 Apr 2025 Liked: Cleanliness 2 ##### Ryan Stayed 1 night in Mar 2025 ### 6/10 Okay #### William 11 Mar 2025 Disliked: Amenities, property conditions & facilities It's everything I look for in a stay. A bed, bath, a low price and that's about all I need. The bath could have used ventilation but the window opened onto a block wall. There was A/C, but the controls didn't work. It's freeze or stew. Not for the weak deluxe traveler. Met my low needs. ##### William Stayed 4 nights in Mar 2025 ### 2/10 Terrible #### RHEA 28 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property should not be on travelocity. It is a run down, bug infested, water damaged, no hot water, no facilities, no help to drag luggage up 2 flights of stairs...I am a 73 yr solo female traveler and felt unsafe the whole time I was there. No effort on this makeshift hotel to accommodate in any way. DO NOT STAY HERE. ##### RHEA Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jessica 2 Nov 2025 Liked: Cleanliness, amenities Todo bien de acuerdo a lo que nos ofrecieron. Y solo un detalle que le pongam un sello a las puertas habia una cucaracha en el baňo o fumiguen ##### Jessica Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Laura 7 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort La habitación olia a humedad terriblemente, tuvimos que solicitar aromatizantes, las ventanas del baño rota, cucarachas en el baño, La sabadas manchadas, Muy mala recomendación ##### Laura Stayed 1 night in Sep 2025 ### 8/10 Good #### Antonio 27 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities La verità parece un robo cobrar 600 peso un installazione misera ##### Antonio Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Dante 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### Dante Stayed 1 night in Aug 2025 ### 2/10 Terrible #### francisco 16 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Humedad mal olor ##### francisco Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Nathy 4 Aug 2025 El lugar estaba cerrado con candado ##### Nathy Stayed 1 night in Jul 2025 ### 2/10 Terrible #### HUGO 2 Aug 2025 Disliked: Amenities Quiero pensar que esto es una burla, verdad ???? El día de mi llegada reporte que el hotel está CERRADOS y en el chat de Expedia MADIE ME PUDO AYUDAR tuve que buscar otro hotel por mi cuenta como podrán ver en mis viajes, espero una compensación porque no pueden engañar a sus clientes de esta manera ![Puerta del hotel cerrada con candado desde hace más de 3 días según me dijeron los vecinos](https://a.travel-assets.com/ugc/hotel-reviews/3018a12d-fe13-4bcb-a209-52e061564b58-1754176859051.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HUGO Stayed 1 night in Aug 2025 ### 8/10 Good #### Edgar Alejandro 21 Mar 2025 Liked: Cleanliness, staff & service No tenían pago con terminal disponible, ni cambio en efectivo, pero al final, todo bien ##### Edgar Alejandro Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Liinda 23 Feb 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities PÉSIMO LUGAR, ademas de descuidado no esta limpio, hay cucarachas, esta viejo y da miedo dormir ahi. Agua fria. Jamas regresaré. ##### Liinda Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Verified traveller 7 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ESTAFA - FRAUDE - FOTOS FALSAS Es una ESTAFA, un FRAUDE. Las fotos no son de la propiedad. LAS FOTOS SON FALSAS. Es un engaño. POR FAVOR no reserven porque el HOTEL no es el mismo de las fotos anunciadas. ![](https://a.travel-assets.com/ugc/hotel-reviews/F70DAF0A381392E467ECE915370AD74F39532F7C1738939822877.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F02F8D488A8A7C08AC2D80EFA1612A7F31E6B66E1738939822940.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/421A563758CEC16158D6918697BD9C9CDC628F731738939822944.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F71ABD60D0CA8E226375B9E3ED76A9762A9FDA521738939823131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Mayela 5 Jun 2019 hotel x ##### Mayela Stayed 5 nights in May 2019 ### 2/10 Terrible #### Verified traveller 15 May 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities NOS DIERON UNA HABITACION QUE PARECIA MAS CUARTO DE SERVICIO SIN TELEVISION NI VENTANA, PESIMO LUGAR, NO VOLVERE A ESE HOTEL ##### Verified traveller Stayed 1 night in May 2019 ### 2/10 Terrible #### Verified traveller 11 May 2019 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities From day one the toilet tank never fill and never flush well, report front desk but no plumber to fix. While whole time I stay. Last 2 days my room have no tv cable, I report and they can’t able to reach dish company. My room have no wifi, I have to come outside to common area to use wifi, when I report front desk then they say that your room is far from signal range. Then why say room have wifi on site. I have big problem while checking in. They say my card didn’t accept but it work at the atm well. They want money in cash in there hands , I think that is the whole point. My paper say that my price is included my 2 kids and 2 adult but they still charge me for 1 extra kid every day which I stay. Very terrible experience and front desk don’t talk English at all. And after all which room I stay number 9 don’t have remote for ac , I have get up and on and off from breaker and I can’t adjust the speed, it set on 1 and I have get up always to off it all the time at mid night during my sleep. Very terrible experience and it’s all true you can contact the company and check ##### Verified traveller Stayed 11 nights in Apr 2019 ### 6/10 Okay #### Verified traveller 26 Apr 2019 Disliked: Staff & service, amenities Esta mas o menos con relacion al precio, el personal poco amable ##### Verified traveller Stayed 1 night in Apr 2019 ### 2/10 Terrible #### Leslie 26 Dec 2025 ##### Leslie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Orlando 25 Nov 2025 ##### Orlando Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Javier 20 Aug 2025 ##### Javier Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Carlos 29 Jun 2025 ##### Carlos Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Jose 25 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jose Stayed 3 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - 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