Title: Continental Caribe Bay Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Continental Caribe Bay Hotel with free parking, steps from Museum of Maya Culture ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/w397h300x3y0-aacaf607.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/b6c2e95a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/7224473a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/77e60747.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/2811f747.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Continental Caribe Bay, near the picturesque Fisherman's Fountain, offers international dishes at Nah Balam restaurant, a tranquil garden, gym, outdoor pool, conference facilities, and free WiFi for a seamless blend of relaxation and productivity. 8.6 Excellent ## Popular amenities - Pool - Room service - Gym - 24/7 front desk - Housekeeping - Air conditioning ## Room options ### Check availability for these dates # Tonight [Sept 22 - Sept 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 23 - Sept 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/1e98f096.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.4 Very good 10 reviews ### Highlights Balcony Air conditioning TV Private bathroom Shower/bath combination Cable channels Daily housekeeping Desk - Sleeps 4 - 2 Double Beds ![Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/5ead15d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Air conditioning TV Private bathroom Shower/bath combination Cable channels Daily housekeeping Desk - Sleeps 2 - 1 King Bed ![Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/11d8f78d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard 8.0 Very good 3 reviews - 215 sq ft - Sleeps 4 ![Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/7464d3f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 236 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Capital-Plaza-Hotel.h8249290.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Capital-Plaza-Hotel.h8249290.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.50279%2C-88.29571&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YxBid4g40ZENbwUBHvwGpkSSzAQ=) Av Heroes 171 Col. Centro, Chetumal, QROO, 77000 #### What's nearby - Museum of Maya Culture - 2 min walk - 0.1 miles - Fisherman's Fountain - 16 min walk - 0.9 miles - Chetumal Ferry Terminal - 16 min walk - 0.9 miles - Palacio de Gobierno - 16 min walk - 0.9 miles - Santuario del Manati - 4 min drive - 2.0 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive #### Restaurants - La Peninsula - ‪Restaurante " Los Cocos - ‬2 min walk - ‪Restaurante el Vaticano - ‬3 min walk - ‪Los Cocos - ‬2 min walk - ‪El Palacio Chino - ‬4 min walk ## About this property ### Continental Caribe Bay Hotel near Museum of Maya Culture Located close to Museo de la Ciudad and Fisherman's Fountain, Continental Caribe Bay provides a terrace, a garden and a gym. The on-site international cuisine restaurant, Nah Balam, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre. Additional perks include: - An outdoor pool - Free self-parking - A reception hall, bike parking and ATM/banking services - A 24-hour front desk, 4 meeting rooms and luggage storage Room features All 85 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - 32-inch TVs with cable channels - Daily housekeeping and desks ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - A restaurant ### Restaurants on site - Nah Balam ### Things to do - Gym - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - 4 meeting rooms - Conference centre ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 4 floors - Reception hall - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 20 ### Check-out Check-out before 1 PM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Capital Plaza Chetumal Capital Plaza Hotel Chetumal Capital Plaza Hotel Continental Caribe Bay Hotel Continental Caribe Bay Chetumal Continental Caribe Bay Hotel Chetumal ## Frequently asked questions ### Does Continental Caribe Bay have a pool? > Yes, this property has an outdoor pool. ### Is Continental Caribe Bay pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Continental Caribe Bay? > Self-parking is free at this property. ### What time is check-in at Continental Caribe Bay? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Continental Caribe Bay? > Checkout is at 1 PM. ### Where is Continental Caribe Bay located? > Located in the heart of Chetumal, this hotel is steps away from Museum of Maya Culture and Museo de la Ciudad. Fisherman's Fountain and Santuario del Manati are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Continental Caribe Bay Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 331 8 - Good 309 6 - Okay 87 4 - Poor 27 2 - Terrible 9 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Harry 5 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I always stay here when traveling through Chetumal. ##### Harry Stayed 1 night in Apr 2023 ### 8/10 Good #### Ceon 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is good. Friendly and helpful staff. ##### Ceon Stayed 1 night in Aug 2024 ### 8/10 Good #### Randon 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed my stay here. The room was good and the pool was turned on when we reached. The room and beds were also cleaned. ##### Randon Stayed 1 night in Oct 2024 ### 8/10 Good #### Ceon 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the hotel is very good. Always clean ##### Ceon Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Errol 26 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall my stay was very relaxing because of the quiet area even thought in was by the market. The staff was very friendly. ##### Errol Stayed 1 night in Oct 2022 ### 10/10 Excellent #### meily 3 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love that we had enough space for ourselves. Also the tidiness of the place was a plus. ##### meily Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Daniel 30 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities By the Mayan museum, downtown area. ##### Daniel Stayed 1 night in Jun 2023 ### 8/10 Good #### Robert 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros: Fast efficient friendly check in and bellboy service. Had a quick dip in the pool and it had bar/food service. Room was clean. Bed was comfortable. Quiet respite to the outside. Parking was easy. Overall I would recommend. Cons: there was the same room service food/tray in the corridor for our entire stay. The safes don’t work in the rooms. ##### Robert Stayed 1 night in Mar 2025 ### 8/10 Good #### Kurt 5 Mar 2024 Liked: Cleanliness, staff & service, room comfort A bit aged but bed was comfortable. The hotel was clean but aged a bit. ##### Kurt Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Wayne 23 Sept 2024 Disliked: Cleanliness, amenities, property conditions & facilities Clean pool. Good parking. Old building shows it age. Bathroom towels not clean. ##### Wayne Stayed 1 night in Sep 2024 ### 6/10 Okay #### Erick 5 May 2024 Liked: Staff & service Hotel is in good condition but needs a little work. It was probably in better condition n when it changed ownership. ##### Erick Stayed 4 nights in Apr 2024 ### 6/10 Okay #### Sonali 19 Jan 2025 Ok ##### Sonali Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Sheri 7 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I've never enjoyed such soft and comfortable beds at a hotel in Chetumal before. The staff tried their best to understand me as me or my friends could not speak Spanish. The attendant was attentive and help us get to our rooms with ease. ##### Sheri ### 8/10 Good #### paul 6 Sept 2024 Liked: Cleanliness, staff & service owner was there and immediately took care of problems we talked to her about. really interested in fixing things while we were there, rooms nice, beds comfortable, need some improvements, but overall good stay. restaurant just ok but they say making changes to improve menu. ##### paul Stayed 4 nights in Aug 2024 ### 8/10 Good #### Karina 14 Aug 2023 Liked: Staff & service, property conditions & facilities Every thing ##### Karina Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Cesar 13 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Please tell experience ##### Cesar Stayed 1 night in Feb 2023 ### 8/10 Good #### Ryan 11 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities It’s a beautiful hotel, we were put in the third floor and was told the elevator worked and when we tried using it, we were told we can’t use it without calling the bellboy! The tub was slippery and the shower head was old. ##### Ryan Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Lidia 3 Mar 2023 Liked: Cleanliness, amenities Ac was old ##### Lidia Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Jasmine 29 Jan 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The place was moldy, outdated & had absolutely no WiFi service. Not even my personal data plan worked at this hotel. ##### Jasmine Stayed 1 night in Jan 2024 ### 4/10 Poor #### George 20 Sept 2024 Disliked: Staff & service #### Run Forest RUN... Customer service is aweful. Not friendly and too noisy. No information related to hotel..such as restuarant on site and other services.They claimed to have a gym...2 bikes that were not working...no AC abd smell is not good. I will not recommend it to my enemies ##### George Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### DINORAH AICELA 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buen hotel.No tiene mucho estacionamiento ##### DINORAH AICELA Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Amilcar 24 May 2025 ##### Amilcar Stayed 6 nights in May 2025 ### 4/10 Poor #### Salvador 20 May 2025 Liked: Cleanliness, room comfort Disliked: Staff & service El recepcionista que que me hizo el chekin grosero, mal humorado ##### Salvador Stayed 1 night in May 2025 ### 10/10 Excellent #### Mark 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mark Stayed 1 night in Feb 2025 ### 6/10 Okay #### Verified traveller 17 Jan 2025 Disliked: Property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - 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