Title: Continental Caribe Bay Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8249290&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Continental Caribe Bay Travelers stay active in the well-equipped gym or unwind by the refreshing pool before exploring nearby restaurants serving delicious international cuisine. ## Photo gallery for Continental Caribe Bay ![Outdoor pool - Continental Caribe Bay (Chetumal)](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/77e60747.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Continental Caribe Bay (Chetumal)](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/2811f747.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Continental Caribe Bay (Chetumal)](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/w397h300x3y0-9786f55a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Continental Caribe Bay (Chetumal)](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/0eb1a149.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - Continental Caribe Bay (Chetumal)](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/b271e8c3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Continental Caribe Bay, near the picturesque Fisherman's Fountain, offers international dishes at Nah Balam restaurant, a tranquil garden, gym, outdoor pool, conference facilities, and free WiFi for a seamless blend of relaxation and productivity. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Standard Double Room ![Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/1e98f096.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.4 Very good 10 reviews ### Highlights Balcony Air conditioning TV Private bathroom Shower/bath combination Cable channels Daily housekeeping Desk - Sleeps 4 - 2 Double Beds ### View all photos for Junior Room, 1 King Bed ![Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/5ead15d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Air conditioning TV Private bathroom Shower/bath combination Cable channels Daily housekeeping Desk - Sleeps 2 - 1 King Bed ### View all photos for Suite Junior ![Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/7464d3f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 236 sq ft - Sleeps 2 ### View all photos for Quadruple Room Standard ![Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/11d8f78d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard 8.0 Very good 3 reviews - 215 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Capital-Plaza-Hotel.h8249290.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Capital-Plaza-Hotel.h8249290.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.50279%2C-88.29571&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YxBid4g40ZENbwUBHvwGpkSSzAQ=) Av Heroes 171 Col. Centro, Chetumal, QROO, 77000 #### What's nearby - Museum of Maya Culture \- 2 min walk \- 0.1 miles - Museo de la Ciudad \- 5 min walk \- 0.3 miles - Explanada de la Bandera \- 15 min walk \- 0.8 miles - Chetumal Ferry Terminal \- 16 min walk \- 0.9 miles - Palacio Municipal De Othon P. Blanco \- 18 min walk \- 1.0 mile #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive #### Restaurants - ‪Restaurante " Los Cocos - ‬2 min walk - La Peninsula - ‪Restaurante el Vaticano - ‬3 min walk - ‪Capital Plaza Hotel - ‬2 min walk - ‪Los Cocos - ‬2 min walk ## About this property ### Continental Caribe Bay Hotel near Museum of Maya Culture Located close to Museo de la Ciudad and Fisherman's Fountain, Continental Caribe Bay provides a terrace, a garden and a gym. The on-site international cuisine restaurant, Nah Balam, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre. Additional perks include: - An outdoor pool - Free self-parking - 4 meeting rooms, luggage storage and a 24-hour front desk - ATM/banking services, smoke-free property and bike parking Room features All 85 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - 32-inch TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Junior Suite | In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7980000/7976200/7976198/0fdc7cca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Marlon Chetumal - Pool - Hot tub - Free Wi-Fi - Restaurant 7.8 Good 670 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=7976198&PinnedHotelID=7976198&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/72000000/71110000/71108500/71108481/5365bf09.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Departamentos Orellana Chetumal - Kitchen - Dryer - Free Wi-Fi - Air-conditioning 10 Exceptional 1 review £47 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=71108481&PinnedHotelID=71108481&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9280000/9279300/9279209/18cdda17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Juliet Chetumal - 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Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 361 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=10019198&PinnedHotelID=10019198&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/105000000/104440000/104438400/104438303/c57b7ba1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Chetumal Hotel Chetumal - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.2 Very good 26 reviews £54 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=104438303&PinnedHotelID=104438303&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, Sea View | Soundproofing, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83810000/83809300/83809202/b33dbf17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Noor Chetumal - Pool - Spa - Parking included - Free Wi-Fi 8.0 Very good 115 reviews £53 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=83809202&PinnedHotelID=83809202&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/14000000/13200000/13198600/13198525/04dd4277.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Blanca Chetumal - Free Wi-Fi - Air-conditioning - Parking available - Business services 8.6 Excellent 904 reviews £79 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=13198525&PinnedHotelID=13198525&HadPinnedHotel=true®ionId=-1&adults=2) ![Sea View, 1 Queen Bed | Terrace/patio](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/3277f112.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quinto Solé Mahahual - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.0 Very good 437 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - A restaurant ### Restaurants on site - Nah Balam ### Things to do - Gym - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - 4 meeting rooms - Conference centre ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 4 floors - Reception hall - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 20 ### Check-out Check-out before 1 PM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Capital Plaza Chetumal Capital Plaza Hotel Chetumal Capital Plaza Hotel Continental Caribe Bay Hotel Continental Caribe Bay Chetumal Continental Caribe Bay Hotel Chetumal ## Frequently asked questions ### Does Continental Caribe Bay have a pool? ### Is Continental Caribe Bay pet-friendly? ### How much is parking at Continental Caribe Bay? ### What time is check-in at Continental Caribe Bay? ### What time is check-out at Continental Caribe Bay? ### Where is Continental Caribe Bay located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Continental Caribe Bay Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 332 8 - Good 309 6 - Okay 87 4 - Poor 27 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Shumari 12 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was very good and staff was very friendly and accomodating. ##### Shumari Stayed 1 night in Feb 2024 ### 8/10 Good #### Ceon 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is good. Friendly and helpful staff. ##### Ceon Stayed 1 night in Aug 2024 ### 8/10 Good #### Randon 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed my stay here. The room was good and the pool was turned on when we reached. The room and beds were also cleaned. ##### Randon Stayed 1 night in Oct 2024 ### 8/10 Good #### Ceon 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the hotel is very good. Always clean ##### Ceon Stayed 2 nights in Oct 2024 ### 8/10 Good #### Robert 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros: Fast efficient friendly check in and bellboy service. Had a quick dip in the pool and it had bar/food service. Room was clean. Bed was comfortable. Quiet respite to the outside. Parking was easy. Overall I would recommend. Cons: there was the same room service food/tray in the corridor for our entire stay. The safes don’t work in the rooms. ##### Robert Stayed 1 night in Mar 2025 ### 4/10 Poor #### Wayne 23 Sept 2024 Disliked: Cleanliness, amenities, property conditions & facilities Clean pool. Good parking. Old building shows it age. Bathroom towels not clean. ##### Wayne Stayed 1 night in Sep 2024 ### 8/10 Good #### paul 6 Sept 2024 Liked: Cleanliness, staff & service owner was there and immediately took care of problems we talked to her about. really interested in fixing things while we were there, rooms nice, beds comfortable, need some improvements, but overall good stay. restaurant just ok but they say making changes to improve menu. ##### paul Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Harry 5 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I always stay here when traveling through Chetumal. ##### Harry Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Errol 26 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall my stay was very relaxing because of the quiet area even thought in was by the market. The staff was very friendly. ##### Errol Stayed 1 night in Oct 2022 ### 10/10 Excellent #### meily 3 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love that we had enough space for ourselves. Also the tidiness of the place was a plus. ##### meily Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Daniel 30 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities By the Mayan museum, downtown area. ##### Daniel Stayed 1 night in Jun 2023 ### 8/10 Good #### Kurt 5 Mar 2024 Liked: Cleanliness, staff & service, room comfort A bit aged but bed was comfortable. The hotel was clean but aged a bit. ##### Kurt Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Erick 5 May 2024 Liked: Staff & service Hotel is in good condition but needs a little work. It was probably in better condition n when it changed ownership. ##### Erick Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Sheri 7 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I've never enjoyed such soft and comfortable beds at a hotel in Chetumal before. The staff tried their best to understand me as me or my friends could not speak Spanish. The attendant was attentive and help us get to our rooms with ease. ##### Sheri ### 6/10 Okay #### Sonali 19 Jan 2025 Ok ##### Sonali Stayed 1 night in Dec 2024 ### 8/10 Good #### Karina 14 Aug 2023 Liked: Staff & service, property conditions & facilities Every thing ##### Karina Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Cesar 13 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Please tell experience ##### Cesar Stayed 1 night in Feb 2023 ### 8/10 Good #### Ryan 11 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities It’s a beautiful hotel, we were put in the third floor and was told the elevator worked and when we tried using it, we were told we can’t use it without calling the bellboy! The tub was slippery and the shower head was old. ##### Ryan Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Lidia 3 Mar 2023 Liked: Cleanliness, amenities Ac was old ##### Lidia Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Jasmine 29 Jan 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The place was moldy, outdated & had absolutely no WiFi service. Not even my personal data plan worked at this hotel. ##### Jasmine Stayed 1 night in Jan 2024 ### 4/10 Poor #### George 20 Sept 2024 Disliked: Staff & service #### Run Forest RUN... Customer service is aweful. Not friendly and too noisy. No information related to hotel..such as restuarant on site and other services.They claimed to have a gym...2 bikes that were not working...no AC abd smell is not good. I will not recommend it to my enemies ##### George Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### DINORAH AICELA 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buen hotel.No tiene mucho estacionamiento ##### DINORAH AICELA Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Salvador 20 May 2025 Liked: Cleanliness, room comfort Disliked: Staff & service El recepcionista que que me hizo el chekin grosero, mal humorado ##### Salvador Stayed 1 night in May 2025 ### 8/10 Good #### NITROLIQ 12 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Es un buen hotel precio calidad ##### NITROLIQ Stayed 1 night in Nov 2024 ### 6/10 Okay #### Amanalli 24 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Amanalli Stayed 1 night in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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