Title: Continental Caribe Bay Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Continental Caribe Bay Hotel with free parking, steps from Museum of Maya Culture ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/w397h300x3y0-aacaf607.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/2811f747.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/b6c2e95a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/7224473a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/77e60747.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Continental Caribe Bay, near the picturesque Fisherman's Fountain, offers international dishes at Nah Balam restaurant, a tranquil garden, gym, outdoor pool, conference facilities, and free WiFi for a seamless blend of relaxation and productivity. 8.6 Excellent ## Popular amenities - Pool - Room service - Gym - 24/7 front desk - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8249290&PinnedHotelID=8249290&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/1e98f096.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.4 Very good 10 reviews ### Highlights Balcony Air conditioning TV Shower/bath combination Private bathroom Cable channels Desk Daily housekeeping Balcony Air-conditioning Private bathroom Shower/tub combination Cable channels Television - Sleeps 4 - 2 Double Beds ![Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/5ead15d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Air conditioning TV Shower/bath combination Private bathroom Cable channels Desk Daily housekeeping Air-conditioning Private bathroom Shower/tub combination Cable channels Television Daily housekeeping - Sleeps 2 - 1 King Bed ![Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/7464d3f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior Air-conditioning Sofa bed Hair dryer Private bathroom Shower/tub combination Minibar - 236 sq ft - Sleeps 2 ![Desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8250000/8249300/8249290/11d8f78d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard 8.0 Very good 3 reviews Air-conditioning Private bathroom Shower/tub combination Cable channels Television Daily housekeeping - 215 sq ft - Sleeps 4 ## You may also like Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6580000/6577100/6577059/b2275e96_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Chetumal Chetumal - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 997 reviews £48 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Chetumal-Hotels-City-Express-Chetumal.h6577059.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=6050872&destination=Chetumal&destType=MARKET&latLong=18.525373,-88.306364&searchId=8ca37bff-e579-41a1-af86-84ccab987ae8&top_cur=GBP) Ad ![Villa Khaban Private Pool Lagoon Front - up to 6 people | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/71000000/70020000/70018800/70018721/764e8d2a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Khaban Bacalar Hotel Boutique Bacalar - Pool - Breakfast included - Spa - Parking included 8.6 Excellent 78 reviews £143 includes taxes & fees 10 Nov - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Capital-Plaza-Hotel.h8249290.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Capital-Plaza-Hotel.h8249290.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.50279%2C-88.29571&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YxBid4g40ZENbwUBHvwGpkSSzAQ=) Av Heroes 171 Col. Centro, Chetumal, QROO, 77000 #### What's nearby - Museum of Maya Culture - 2 min walk - 0.1 miles - Fisherman's Fountain - 16 min walk - 0.9 miles - Chetumal Ferry Terminal - 16 min walk - 0.9 miles - Palacio de Gobierno - 16 min walk - 0.9 miles - Santuario del Manati - 8 min drive - 2.0 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive #### Restaurants - La Peninsula - ‪Restaurante " Los Cocos - ‬2 min walk - ‪Restaurante el Vaticano - ‬3 min walk - ‪Capital Plaza Hotel - ‬2 min walk - Loncheria Lucy ## About this property ### Continental Caribe Bay Hotel near Museum of Maya Culture Located close to Museo de la Ciudad and Fisherman's Fountain, Continental Caribe Bay provides a terrace, a garden and a gym. The on-site international cuisine restaurant, Nah Balam, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre. Additional perks include: - An outdoor pool - Free self-parking - Luggage storage, bike parking and a 24-hour front desk - ATM/banking services, smoke-free property and 4 meeting rooms Room features All 85 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - 32-inch TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/49285c4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Chetumal Chetumal - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 997 reviews £48 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/b99cd396.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Chetumal Hotel Chetumal - Pool - Free airport shuttle - Parking included - Free WiFi 8.8 Excellent 1,001 reviews £60 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/11000000/10020000/10019200/10019198/5ed5f42b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Cocos Chetumal Chetumal - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - A restaurant ### Restaurants on site - Nah Balam ### Things to do - Gym - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - 4 meeting rooms - Conference centre ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 4 floors - Reception hall - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 20 ### Check-out Check-out before 1 PM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Capital Plaza Chetumal Capital Plaza Hotel Chetumal Capital Plaza Hotel Continental Caribe Bay Hotel Continental Caribe Bay Chetumal Continental Caribe Bay Hotel Chetumal ## Frequently asked questions ### Does Continental Caribe Bay have a pool? > Yes, this property has an outdoor pool. ### Is Continental Caribe Bay pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Continental Caribe Bay? > Self-parking is free at this property. ### What time is check-in at Continental Caribe Bay? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Continental Caribe Bay? > Checkout is at 1 PM. ### Where is Continental Caribe Bay located? > Located in the heart of Chetumal, this hotel is steps away from Museum of Maya Culture and Museo de la Ciudad. Fisherman's Fountain and Santuario del Manati are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Continental Caribe Bay Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 332 8 - Good 309 6 - Okay 87 4 - Poor 27 2 - Terrible 9 ### 8/10 Good #### Ceon 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is good. Friendly and helpful staff. ##### Ceon Stayed 1 night in Aug 2024 ### 10/10 Excellent #### meily 3 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love that we had enough space for ourselves. Also the tidiness of the place was a plus. ##### meily Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Sheri 7 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I've never enjoyed such soft and comfortable beds at a hotel in Chetumal before. The staff tried their best to understand me as me or my friends could not speak Spanish. The attendant was attentive and help us get to our rooms with ease. ##### Sheri ### 6/10 Okay #### Sonali 19 Jan 2025 Ok ##### Sonali Stayed 1 night in Dec 2024 ### 4/10 Poor #### George 20 Sept 2024 Disliked: Staff & service #### Run Forest RUN... Customer service is aweful. Not friendly and too noisy. No information related to hotel..such as restuarant on site and other services.They claimed to have a gym...2 bikes that were not working...no AC abd smell is not good. I will not recommend it to my enemies ##### George Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### DINORAH AICELA 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buen hotel.No tiene mucho estacionamiento ##### DINORAH AICELA Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Salvador 20 May 2025 Liked: Cleanliness, room comfort Disliked: Staff & service El recepcionista que que me hizo el chekin grosero, mal humorado ##### Salvador Stayed 1 night in May 2025 ### 8/10 Good #### Robert 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros: Fast efficient friendly check in and bellboy service. Had a quick dip in the pool and it had bar/food service. Room was clean. Bed was comfortable. Quiet respite to the outside. Parking was easy. Overall I would recommend. Cons: there was the same room service food/tray in the corridor for our entire stay. The safes don’t work in the rooms. ##### Robert Stayed 1 night in Mar 2025 ### 8/10 Good #### NITROLIQ 12 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Es un buen hotel precio calidad ##### NITROLIQ Stayed 1 night in Nov 2024 ### 6/10 Okay #### Amanalli 24 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Amanalli Stayed 1 night in Oct 2024 ### 8/10 Good #### Daniel 16 Oct 2024 Liked: Property conditions & facilities, room comfort #### Volveré.! Muy bonito lugar, de lo mejor y más bonito en el Caribe Mexicano, el hotel muy bien. ![](https://a.travel-assets.com/ugc/hotel-reviews/B05369B2F098E5E36C656CBA140EE6A9AB16187D1729110433319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/005941B87AE308AC0A743878806E58E7A826611D1729110433229.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DAB0B3498EF384A23368B9FC29CC7DCA19AC82321729110432346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 2 nights in Sep 2024 ### 8/10 Good #### Ceon 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the hotel is very good. Always clean ##### Ceon Stayed 2 nights in Oct 2024 ### 8/10 Good #### Randon 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed my stay here. The room was good and the pool was turned on when we reached. The room and beds were also cleaned. ##### Randon Stayed 1 night in Oct 2024 ### 8/10 Good #### Ryan 11 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities It’s a beautiful hotel, we were put in the third floor and was told the elevator worked and when we tried using it, we were told we can’t use it without calling the bellboy! The tub was slippery and the shower head was old. ##### Ryan Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Jose 8 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien ##### Jose Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Jessica 2 Oct 2024 Disliked: Cleanliness, staff & service Fue terrible el elevador no funcionaba, no había agua, el baño sucio el lavabo del baño estaba tapado, en la noche se fue la luz y no había aire acondicionado fue una terrible experiencia y nada barato ##### Jessica Stayed 1 night in Oct 2024 ### 8/10 Good #### Rodrigo fernando 30 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Es un hotel algo viejo que lo han mantenido en buen estado, sin embargo les falto limpieza en la habitación donde nos quedamos, no habían cambiado las sábanas de la cama y estaban sucias, falló el agua caliente había que hablar a recepción para reportarla La alberca está muy padre aunque le hace falta más limpieza ya que tenían basura orgánica y mugre La comida en el restaurante está muy rica y a buen precio Tienen amplio estacionamiento y el servicio del personal es muy bueno y amable ##### Rodrigo fernando Stayed 1 night in Sep 2024 ### 4/10 Poor #### Wayne 23 Sept 2024 Disliked: Cleanliness, amenities, property conditions & facilities Clean pool. Good parking. Old building shows it age. Bathroom towels not clean. ##### Wayne Stayed 1 night in Sep 2024 ### 6/10 Okay #### NANCY 17 Sept 2024 Liked: Cleanliness, staff & service Nececitan cambiar muchas cosas como manerales de las duchas Los seguros de las puertas de entrada ##### NANCY Stayed 5 nights in Aug 2024 ### 8/10 Good #### Juan José 16 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bien ##### Juan José Stayed 1 night in Sep 2024 ### 8/10 Good #### Juan José 16 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bien ##### Juan José Stayed 1 night in Sep 2024 ### 6/10 Okay #### Verified traveller 14 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Somos clientes del hotel por años, lo preferimos sobre otros del área. En esta ocasión no fueron muy amables en la recepción, es un área donde uno espera más atención. También la sorpresa que todavía no funciona el ascensor, me preocupa por los señores que llevan las maletas o accidentes con algún huésped. Además el dia siguiente no funcionó el servicio de cable. No me gusta comentar lo negativo , pero si hay una transición es para mejorar, mantener el local y las familias sus empleos. Apreciamos a varias personas del hotel y queremos que sigan adelante. ##### Verified traveller Stayed 1 night in Sep 2024 ### 8/10 Good #### paul 6 Sept 2024 Liked: Cleanliness, staff & service owner was there and immediately took care of problems we talked to her about. really interested in fixing things while we were there, rooms nice, beds comfortable, need some improvements, but overall good stay. restaurant just ok but they say making changes to improve menu. ##### paul Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Lidia Maricela 27 Aug 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Bueno Todo bien en general ##### Lidia Maricela Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Cesar Moises 21 Aug 2024 Liked: Amenities Disliked: Staff & service La ubicación es lo mejor, pero nunca tibiamos agua caliente en la habitación y al parecer no había en varias habitaciones, decían que lo arreglarían y no lo hicieron. Nos retiramos de la habitación un día antes(de tres) para irnos a otro lugar. Entraban muchos insectos a la habitación como cochinillas y hormigas. ##### Cesar Moises Stayed 3 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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