Title: Hotel Hacienda Bacalar Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9724436&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda Bacalar Hotel Hacienda Bacalar offers a peaceful retreat where guests can balance poolside relaxation with exploration of the surrounding natural wonders ## Photo gallery for Hotel Hacienda Bacalar ![Exterior - Hotel Hacienda Bacalar (Bacalar)](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/70d1d0bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Habitación King | 1 bedroom, free WiFi, bed sheets - Hotel Hacienda Bacalar (Bacalar)](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/8fce4399.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Hacienda Bacalar (Bacalar)](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/a5054561.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Hotel Hacienda Bacalar (Bacalar)](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/776ff3fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Hacienda Bacalar (Bacalar)](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/5c0eae54.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on a tranquil bay, Hotel Hacienda Bacalar offers an outdoor pool, garden setting, local breakfast, and an outdoor entertainment area. Travelers appreciate the tour assistance and convenient location near a boardwalk for easy exploration. ## Reviews 7.8 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Habitación Sencilla ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/19c3ee98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Sencilla 8.8 Excellent 3 reviews ### Highlights Air conditioning LED TV Separate bedroom Private bathroom Digital channels Wardrobe Daily housekeeping - 264 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Habitación King ![Habitación King | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/2ed7b215.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación King ### Highlights Air conditioning LED TV Separate bedroom Private bathroom Digital channels Wardrobe Daily housekeeping - 264 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room ![Standard Room | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/4b6756c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning LED TV Separate bedroom Private bathroom Digital channels Wardrobe Daily housekeeping - 264 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Family Room ![Family Room | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/551f4ff0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning LED TV Separate bedroom Private bathroom Digital channels Wardrobe Daily housekeeping - 264 sq ft - Sleeps 6 - 3 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Hacienda-Bacalar.h9724436.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Hacienda-Bacalar.h9724436.Hotel-Information) ## About the area Located in Bacalar, Hotel Hacienda Bacalar is near the beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.67348%2C-88.39555&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hqKN6-zzZdkKagSjai8LZAF0OQY=) Calle 10 Mza. 15 Lt. 4, entre Av. 9 y Av. 11 Col. Cent, Bacalar, QROO, 77930 ### What's nearby - Municipal Spa of Bacalar \- 8 min walk \- 0.5 miles - Fort of San Felipe \- 13 min walk \- 0.7 miles - Zócalo \- 14 min walk \- 0.8 miles - Laguna Bacalar Ecological Park \- 19 min walk \- 1.1 miles - Lake Bacalar \- 4 min drive \- 0.9 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive ### Restaurants - ‪La Bendición Dios - ‬8 min walk - ‪Enamora - ‬9 min walk - ‪Albahaca - ‬7 min walk - ‪Mr. Taco - ‬10 min walk - ‪Restaurant El Barril de Bacalar - ‬10 min walk ## About this property ### Hotel Hacienda Bacalar Hotel near Laguna Bacalar Ecological Park At Hotel Hacienda Bacalar, you can look forward to a terrace, a garden and a library. In addition to an outdoor entertainment area, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. Other perks at this hotel include: - An outdoor pool - Free self-parking - Local cuisine breakfast (surcharge), tour/ticket information and luggage storage - Barbecues, a 24-hour front desk and smoke-free property Room features All guest rooms at Hotel Hacienda Bacalar boast comforts, such as air conditioning, in addition to Extra amenities include: - Bathrooms with showers and shampoo - 32-inch LED TVs with digital channels - Wardrobes/cupboards and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115660000/115655300/115655245/12dd8803.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Dreams Diego Rojas Zapata - Pool - Parking included - Free Wi-Fi £38 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=115655245&PinnedHotelID=115655245&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, 1 Double Bed, Pool View | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/31000000/30320000/30317400/30317326/d526494e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bacalar 102 Hotel Bacalar - 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Pool - Parking included - Free Wi-Fi 8.4 Very good 30 reviews £49 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=92933649&PinnedHotelID=92933649&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/93000000/92730000/92723100/92723055/f12c5ce5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hokab Inn Bacalar Bacalar - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 24 reviews £52 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=92723055&PinnedHotelID=92723055&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/49000000/48820000/48817800/48817714/5cb71210.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bacalar Magico Bacalar - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 8.8 Excellent 19 reviews £59 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=48817714&PinnedHotelID=48817714&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily local cuisine breakfast available 7:30 AM to 11:00 AM for a fee: MXN 70 to 150 for adults and MXN 60 to 120 for children ### Things to do - Library - Outdoor pool ### Family friendly - Outdoor pool - Separate bedroom ### Conveniences - 24-hour front desk - Luggage storage - Shared refrigerator - Water dispenser ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Terrace ### Accessibility - No lift ### More - 2 floors - 3 buildings - Built in 2008 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - 32-inch LED TV with digital channels ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for local cuisine breakfast: approximately MXN 70 to 150 for adults and MXN 60 to 120 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts There is limited hot water on site No pets and no service animals are allowed at this property ### Property is also known as Hotel Hacienda Bacalar Hacienda Bacalar Hotel Hacienda Bacalar Hotel Hotel Hacienda Bacalar Bacalar Hotel Hacienda Bacalar Hotel Bacalar ## Frequently asked questions ### Does Hotel Hacienda Bacalar have a pool? ### Is Hotel Hacienda Bacalar pet-friendly? ### How much is parking at Hotel Hacienda Bacalar? ### What time is check-in at Hotel Hacienda Bacalar? ### What time is check-out at Hotel Hacienda Bacalar? ### Where is Hotel Hacienda Bacalar located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Hacienda Bacalar Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.0 Location ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 94 8 - Good 135 6 - Okay 65 4 - Poor 16 2 - Terrible 14 ## Reviews ### 8/10 Good #### Dolev 3 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is nice and clean! There is very nice people in the hotel that would love to help you in everything you like 🙏 ##### Dolev Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### paul 15 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice place to arrive and set your bearing. Front desk open until 23:30\. Nice breakfast, good coffee ##### paul Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Michael 27 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay Very nice stay! I had some problems, because my creditcard and passport was stolen in Mexico City, but the staff was very helpful! Special thanks to Evaristo in the reception for outstanding service! ##### Michael Stayed 1 night in Nov 2022 ### 8/10 Good #### Pamela 16 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. Big room. Good shower. Complimentary drinking water available. ##### Pamela Stayed 4 nights in Feb 2023 ### 8/10 Good #### Kelly 14 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was fine! The location is a little off, you have to walk pretty far to see some good things in Bacalar. And you definitely need some taxis if you wanna see the cenotes and the lazy river. ##### Kelly Stayed 2 nights in Jun 2023 ### 6/10 Okay #### Tawfiq 9 Oct 2024 Overall average ##### Tawfiq Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Jafet Israel 30 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like ##### Jafet Israel Stayed 1 night in Apr 2024 ### 6/10 Okay #### Daniel 10 Jul 2022 Liked: Cleanliness, staff & service Disliked: Room comfort #### Don't let the pool fool Good deal but the beds were really hard and the pillow(not pillows) sucked. Gave me a control for my room t.v without batteries and it didn't even work. There was no water in the bathroom when we got there so I had to tell them to turn the pump on. Very rural it's good if you want to save money. I was going to get two nights here but my back was hurting in the morning. Nice pool ##### Daniel Stayed 1 night in Jul 2022 ### 6/10 Okay #### José Luis 15 Feb 2025 Disliked: Amenities, property conditions & facilities El calentador de la regadera del baño no servía, se pidio solución y la encargada del turno vespertino arrogante y cortante a dar una solución, solo el recepcionista de la mañana era cordial y atento. Todo los demas en todos los aspectos sin problema, una buena opción si es solo para dormir y disfrutar de bacalar y sus alrededores. ##### José Luis Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Youcef 5 Feb 2025 Liked: Cleanliness Pas grand chose autour. Mais correct pour le prix ##### Youcef Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Raul 31 Jan 2025 Liked: Cleanliness, staff & service Televisión no servía, regadera olor feo y tapada ##### Raul Stayed 3 nights in Jan 2025 ### 8/10 Good #### victor manuel 17 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La tranquilidad del lugar ##### victor manuel Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Michelle 2 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Es muy comodo y limpio ##### Michelle Stayed 1 night in Nov 2024 ### 8/10 Good #### Juan jose 26 Dec 2024 Liked: Amenities, property conditions & facilities Bueno, cuartos limpios, economico. Mas amabilidad en la recepción. ##### Juan jose Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Fonzo 9 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es sencillo pero tiene todo lo necesario para estar bien, agua caliente, A/A, TV con canales básicos, el wifi es malo pero en general en todo Bacalar es deficiente el servicio y la señal, eso no es culpa del hotel. El desayuno incluído es basto y delicioso, quienes lo llaman básico, no se que más esperan. A nosotros nos encanta, bien servido cocinado al momento y si quieres agregar algo más los precios son súper accesibles. ##### Fonzo Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Ana Maria 26 Nov 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities No tenía internet y la televisión no funcionó y no hicieron nada para componerlo La llave fría del lavabo no funcionaba ##### Ana Maria Stayed 3 nights in Nov 2024 ### 6/10 Okay #### David 22 Nov 2024 Liked: Cleanliness Disliked: Amenities Falla mucho el internet ##### David Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Hugo 25 Jul 2024 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities El trato no es el adecuado, no brindan ninguna información y el agua de la regadera y lava manos olía muy muy mal y generaba comezón ##### Hugo Stayed 1 night in Jul 2024 ### 8/10 Good #### Lourdes 13 Jul 2024 #### Precio cómodo Por el precio está bien incluye desayuno simple pero rico solo que hay que compartir con las moscas 😁 la cama se hizo un poco dura, pero estaba grande king un poquito retirado de la laguna ,y del ADO pero lo demás bien . ![](https://a.travel-assets.com/ugc/hotel-reviews/147673F824624AD891A307C94787BAF6D725CAF51720838965379.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A62D5375B76EB3F859FB2AB8C5C002D2DDED5E7A1720838967807.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DFFF4B9870C4C5111F89E783458EC236A052E8001720838965312.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D57E2CA638A4D5038D78AB0807BCA47C2FDD37701720838965861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lourdes Stayed 4 nights in Jul 2024 ### 6/10 Okay #### LAURA MARIA ZAVALA 21 Jun 2024 Liked: Cleanliness POR FAVOR COMO PUEDO RECUPERAR EL PAGO DE MI ULTIMA NOCHE DEL SABADO 15 DE DE JUNIO, YA QUE NO HUBO LUZ ESE DÍA DESDE LAS 6AM Y A LAS 7PM NO SE HABIA PODIDO ARREGLAR POR QUE SE QUEMO EL TRANSFORMADOR Y NO PODÍAMOS QUEDARNOS A DORMIR SIN LUZ ##### LAURA MARIA ZAVALA Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Nicolas 22 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superbe Superbe hôtel, très propre, confortable et fréquenté que par des Mexicains. Superbe piscine et jardin. Petit déjeuner très correct. La famille qui gère l'hôtel est extrêmement sympathique. ##### Nicolas Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### David Arturo 10 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WiFi La estadía fue muy buena cómo el desayuno, sencillo pero bueno. El único pero que le doy al hotel es la mala red de WiFi muy pésima recepción, deberían ampliar si red de internet para las habitaciones y las estancias, ya que es muy lento y no llega a los cuartos. ##### David Arturo Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### joram David 19 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Muy fácil y práctica la experiencia la pase muy bien todo en órden ##### joram David Stayed 2 nights in Mar 2024 ### 8/10 Good #### Jose Antonio 26 Jan 2024 Liked: Cleanliness, property conditions & facilities, room comfort El encargado de recepción no es amable y el desayuno incluido es muy sencillo (huevos, fruta o hotcakes, café o té) y solo puedes escoger una opción ##### Jose Antonio Stayed 2 nights in Jan 2024 ### 8/10 Good #### carlos gerardo 22 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena opción Muy Agusto todo ##### carlos gerardo Stayed 1 night in May 2023 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - 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