Hotel Hacienda Bacalar

Property class: 2.5

Choose dates to view prices

Near Laguna Bacalar Ecological Park, Hotel Hacienda Bacalar provides a terrace, a garden and a library. Free in-room WiFi, with a speed of 25+ Mbps, and an outdoor entertainment area are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Room options

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Showing 4 of 4 rooms

View all photos for Habitación Sencilla

Room

Habitación Sencilla

8.8 out of 10
Excellent
(3 reviews)
  • 264 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Room

Habitación King

  • 264 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Room

Standard Room

  • 264 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Room

Family Room

  • 264 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
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About the area

Located in Bacalar, Hotel Hacienda Bacalar is near the beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
Calle 10 Mza. 15 Lt. 4, entre Av. 9 y Av. 11 Col. Cent, Bacalar, QROO, 77930

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    9 min walk - 0.5 miles
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    14 min walk - 0.8 miles
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    3 min drive - 0.9 miles
  • Municipal Spa of Bacalar
    11 min walk - 0.6 miles
  • Zócalo
    16 min walk - 0.9 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    35 min drive

Restaurants

  • Navieros Bacalar
    11 min walk
  • Noru
    7 min walk
  • La Trattoria 46
    11 min walk
  • Pizzeria Bertilla
    10 min walk
  • Albahaca
    7 min walk

About this property

Hotel Hacienda Bacalar

  • Hotel near Lake Bacalar
  • Located close to Laguna Bacalar Ecological Park, Hotel Hacienda Bacalar provides a terrace, a garden and a library. In addition to an outdoor entertainment area, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self-parking
    • Local cuisine breakfast (surcharge), a water dispenser and outdoor furniture
    • Tour/ticket information, smoke-free property and barbecues
  • Room features
  • All guest rooms at Hotel Hacienda Bacalar boast comforts, such as air conditioning, in addition to
  • Extra amenities include:
    • Bathrooms with showers and shampoo
    • 32-inch LED TVs with digital channels
    • Wardrobes/cupboards and daily housekeeping

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  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 43 reviews
The price is £38
includes taxes & fees
3 Nov - 4 Nov
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Frequently asked questions

Does Hotel Hacienda Bacalar have a pool?

Yes, this property has an outdoor pool.

Is Hotel Hacienda Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda Bacalar?

Self-parking is free at this property.

What time is check-in at Hotel Hacienda Bacalar?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Hacienda Bacalar?

Checkout is at noon.

Where is Hotel Hacienda Bacalar located?

Situated near the beach, this hotel is within 1 mi (2 km) of Lake Bacalar and Laguna Bacalar Ecological Park. Municipal Spa of Bacalar and Cenote Negro are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hacienda Bacalar Reviews

7.8

Good

8.4

Cleanliness

7.0

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 94 out of 326 reviews
Rating 8 - Good. 137 out of 326 reviews
Rating 6 - Okay. 65 out of 326 reviews
Rating 4 - Poor. 16 out of 326 reviews
Rating 2 - Terrible. 14 out of 326 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and clean! There is very nice people in the hotel that would love to help you in everything you like 🙏
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to arrive and set your bearing. Front desk open until 23:30. Nice breakfast, good coffee
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice stay! I had some problems, because my creditcard and passport was stolen in Mexico City, but the staff was very helpful! Special thanks to Evaristo in the reception for outstanding service!
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Big room. Good shower. Complimentary drinking water available.
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine! The location is a little off, you have to walk pretty far to see some good things in Bacalar. And you definitely need some taxis if you wanna see the cenotes and the lazy river.
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Overall average
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Don't let the pool fool

Good deal but the beds were really hard and the pillow(not pillows) sucked. Gave me a control for my room t.v without batteries and it didn't even work. There was no water in the bathroom when we got there so I had to tell them to turn the pump on. Very rural it's good if you want to save money. I was going to get two nights here but my back was hurting in the morning. Nice pool
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
La habitación estuvo limpia siempre y era cómoda. El unico inconveniente fue que algunos huespedes ponían el radio de su automóvil muy fuerte y no dejaban dormir
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
La habitación es limpia y funcional, el hotel se encuentra cerca del centro
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La habitación estaba limpia, las almohadas un pocos duras
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities
La chambre etait grande mais vide de decoration. La salle de bain miteuse (faiance cassee, rien pour poser ses affaires, pas de tapis de bain, de l eau chaude mais pas toutblentemp )
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
El calentador de la regadera del baño no servía, se pidio solución y la encargada del turno vespertino arrogante y cortante a dar una solución, solo el recepcionista de la mañana era cordial y atento. Todo los demas en todos los aspectos sin problema, una buena opción si es solo para dormir y disfrutar de bacalar y sus alrededores.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness
Pas grand chose autour. Mais correct pour le prix
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Televisión no servía, regadera olor feo y tapada
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad del lugar
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Es muy comodo y limpio
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Bueno, cuartos limpios, economico. Mas amabilidad en la recepción.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es sencillo pero tiene todo lo necesario para estar bien, agua caliente, A/A, TV con canales básicos, el wifi es malo pero en general en todo Bacalar es deficiente el servicio y la señal, eso no es culpa del hotel. El desayuno incluído es basto y delicioso, quienes lo llaman básico, no se que más esperan. A nosotros nos encanta, bien servido cocinado al momento y si quieres agregar algo más los precios son súper accesibles.
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tenía internet y la televisión no funcionó y no hicieron nada para componerlo La llave fría del lavabo no funcionaba
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Falla mucho el internet
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
El trato no es el adecuado, no brindan ninguna información y el agua de la regadera y lava manos olía muy muy mal y generaba comezón
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Precio cómodo

Por el precio está bien incluye desayuno simple pero rico solo que hay que compartir con las moscas 😁 la cama se hizo un poco dura, pero estaba grande king un poquito retirado de la laguna ,y del ADO pero lo demás bien .
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness
POR FAVOR COMO PUEDO RECUPERAR EL PAGO DE MI ULTIMA NOCHE DEL SABADO 15 DE DE JUNIO, YA QUE NO HUBO LUZ ESE DÍA DESDE LAS 6AM Y A LAS 7PM NO SE HABIA PODIDO ARREGLAR POR QUE SE QUEMO EL TRANSFORMADOR Y NO PODÍAMOS QUEDARNOS A DORMIR SIN LUZ
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe

Superbe hôtel, très propre, confortable et fréquenté que par des Mexicains. Superbe piscine et jardin. Petit déjeuner très correct. La famille qui gère l'hôtel est extrêmement sympathique.
Stayed 2 nights in Apr 2024