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Fiesta Inn Chetumal Hotel

Photo gallery for Fiesta Inn Chetumal Hotel

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains

Overview of Fiesta Inn Chetumal Hotel

VIP Access

Fiesta Inn Chetumal Hotel

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000

Explore the area

  • Popular LocationChetumal Ferry Terminal6 min walk
  • Popular LocationPalacio Municipal De Othon P. Blanco6 min walk
  • Popular LocationMuseum of Maya Culture13 min walk
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)7 min drive

Choose dates to view prices

About this area

Chetumal

Located in Chetumal, Fiesta Inn Chetumal Hotel is in the city centre and on the boardwalk. Don't miss out on a visit to Payo Obispo Zoo. Guests love the hotel's central location.

What's nearby

  • Explanada de la Bandera - 5 min walk
  • Palacio de Gobierno - 5 min walk
  • Chetumal Ferry Terminal - 6 min walk
  • Palacio Municipal De Othon P. Blanco - 6 min walk
  • Museum of Maya Culture - 13 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • La Isla — 1 min walk
  • El Taquito - 5 min walk
  • Sergio's Pizzas - 5 min walk
  • Café del Puerto - 5 min walk
  • El Taco Loco - 5 min walk

About this property

Fiesta Inn Chetumal Hotel

3.5-star eco-friendly hotel near Chetumal Ferry Terminal
A restaurant, an outdoor pool and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, 24-hour room service, a business centre and dry cleaning are on-site. All 131 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with cable channels. Guests will also find coffee makers, free local calls and hairdryers.
Fiesta Inn Chetumal Hotel offers 131 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: MXN 200-250 for adults and MXN 200-250 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 13.44 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 200 and MXN 250 for adults, and MXN 200 and MXN 250 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 546 out of 984 reviews
5 - Excellent 55%
Rating 4 - Good. 331 out of 984 reviews
4 - Good 34%
Rating 3 - Okay. 75 out of 984 reviews
3 - Okay 8%
Rating 2 - Poor. 20 out of 984 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 984 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice modern hotel located close to the malecon. Beautiful modern rooms. Hotel has friendly staff who are eager to assist if needed. Restaurant on site is rather expensive. Coffee and 2 slices of toast was $6 US. Recommend staying here of in Chetumal
Stayed 1 night in Jul 2021

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and a decent price.
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service
Location
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, super friendly and helpful staff
Stayed 3 nights in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying that this is my preferred hotel in Chetumal. However, on this trip I had to wait for my booked King Size room to be cleaned although I checked in at 6pm. They offered me 2 double beds immediately; but I opted to wait for the King Size, which I had booked. The following morning I tried to use the pool; but it was full of dead flies.
Stayed 1 night in Apr 2021