Title: Fiesta Inn Chetumal Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fiesta Inn Chetumal Hotel Start your day with a delicious breakfast, enjoy light fare all day, and savor cocktails and dinner near Palacio de Gobierno. ## Photo gallery for Fiesta Inn Chetumal Hotel ![Outdoor pool - Fiesta Inn Chetumal Hotel (Chetumal)](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/b99cd396.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Fiesta Inn Chetumal Hotel (Chetumal)](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/c6f80393.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Fiesta Inn Chetumal Hotel (Chetumal)](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/3649644f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Fiesta Inn Chetumal Hotel (Chetumal)](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/93b6b342.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Fiesta Inn Chetumal Hotel (Chetumal)](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/ec5c4b68.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in downtown Chetumal, Fiesta Inn Chetumal Hotel offers practical amenities. Enjoy the outdoor pool, international dishes at La Isla restaurant, free in-room WiFi, a gym, and a sunny terrace for relaxation. ## Reviews 8.8 Excellent ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning £58 includes taxes & fees 10 Jan - 11 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Superior Double Room ![Superior Double Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/eacfb18a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.0 Wonderful 23 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker - 344 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/9d02e551.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.2 Wonderful 25 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Blackout curtains Hairdryer Private bathroom - 344 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/8ccf15b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds LCD TV Blackout curtains Hairdryer Private bathroom - 732 sq ft - City view - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Fiesta-Inn-Chetumal-Hotel.h6250312.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Fiesta-Inn-Chetumal-Hotel.h6250312.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.49712%2C-88.29935&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KlQ3usv8oP9dRKtv_mdbkGs710Q=) Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000 #### What's nearby - Explanada de la Bandera \- 5 min walk \- 0.3 miles - Chetumal Ferry Terminal \- 5 min walk \- 0.3 miles - Palacio de Gobierno \- 5 min walk \- 0.3 miles - Palacio Municipal De Othon P. Blanco \- 8 min walk \- 0.5 miles - Museo de la Ciudad \- 10 min walk \- 0.5 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive #### Restaurants - ‪CAFE 290 - ‬6 min walk - ‪Marisquería El Taco Loco - ‬5 min walk - ‪hot dogs de la obregon - ‬4 min walk - ‪El Taquito de Don Julio - ‬5 min walk - ‪Las Mismas - ‬5 min walk ## About this property ### Fiesta Inn Chetumal Hotel Hotel near Chetumal Ferry Terminal Located close to Palacio de Gobierno and Museo de la Ciudad, Fiesta Inn Chetumal Hotel provides a free return airport shuttle, a terrace and dry cleaning/laundry services. The on-site international cuisine restaurant, La Isla, offers breakfast, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - Buffet breakfast (surcharge), express check-out and tour/ticket information - A lift, bike parking and a gift shop - Guest reviews say great things about the helpful staff Room features All 131 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra amenities include: - Recycling, LED light bulbs and composting - Bathrooms with showers and hairdryers - 32-inch LCD TVs with cable channels - Wardrobes/cupboards, free infant beds and coffee/tea makers ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/49285c4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Chetumal Chetumal - Pool - Breakfast included - Parking included - Free Wi-Fi 8.0 Very good 1,006 reviews £50 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite | In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7980000/7976200/7976198/0fdc7cca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Marlon Chetumal - Pool - Hot tub - Free Wi-Fi - Restaurant 7.8 Good 671 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=7976198&PinnedHotelID=7976198&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/14000000/13200000/13198600/13198525/ad9113b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Blanca Chetumal - Free Wi-Fi - Air-conditioning - Parking available - Business services 8.6 Excellent 906 reviews £72 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=13198525&PinnedHotelID=13198525&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/11000000/10020000/10019200/10019198/5ed5f42b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Cocos Chetumal Chetumal - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 367 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=10019198&PinnedHotelID=10019198&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, Sea View | Soundproofing, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83810000/83809300/83809202/b33dbf17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Noor Chetumal - Pool - Spa - Parking included - Free Wi-Fi 8.0 Very good 117 reviews £56 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=83809202&PinnedHotelID=83809202&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/7000000/6200000/6193600/6193535/dc8f7cd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRYP by Wyndham Chetumal Chetumal - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 7.8 Good 763 reviews £59 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=6193535&PinnedHotelID=6193535&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/36000000/35590000/35581900/35581866/734f113c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suites Arges - Centro Chetumal Chetumal - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 529 reviews £44 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=35581866&PinnedHotelID=35581866&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/10000000/9760000/9752900/9752823/f4ce4e53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marlon Chetumal - Parking included - Free Wi-Fi - Air-conditioning - Room service 7.6 Good 470 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9752823&PinnedHotelID=9752823&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/c4ef12ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ALA Residencias Chetumal - Pool - Free Wi-Fi - Air-conditioning - Outdoor space 9.4 Exceptional 53 reviews £86 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=87521367&PinnedHotelID=87521367&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/105000000/104440000/104438400/104438303/a3c49c26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Chetumal Hotel Chetumal - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.2 Very good 28 reviews £54 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=104438303&PinnedHotelID=104438303&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour free return airport shuttle on request - Free self parking on site - Limited on-site self parking ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children - A bar/lounge - A restaurant ### Restaurants on site - La Isla ### Things to do - Bicycle storage - Gym - Outdoor pool ### Family friendly - In-room cot - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Outdoors - On the boardwalk/promenade - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - 1 building - 8 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Air conditioning - Composting - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 0.94 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 14 to 14 for adults and USD 14 to 14 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Fiesta Chetumal Fiesta Inn Chetumal Hotel Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo Fiesta Chetumal Hotel Chetumal Fiesta Inn Chetumal Hotel Hotel Fiesta Inn Chetumal Hotel Chetumal Fiesta Inn Chetumal Hotel Hotel Chetumal Fiesta Inn Chetumal Mexico - Quintana Roo ## Frequently asked questions ### Does Fiesta Inn Chetumal Hotel have a pool? ### How much does it cost to stay at Fiesta Inn Chetumal Hotel? ### Is Fiesta Inn Chetumal Hotel pet-friendly? ### How much is parking at Fiesta Inn Chetumal Hotel? ### What time is check-in at Fiesta Inn Chetumal Hotel? ### What time is check-out at Fiesta Inn Chetumal Hotel? ### Does Fiesta Inn Chetumal Hotel provide a shuttle to the airport? ### Where is Fiesta Inn Chetumal Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Fiesta Inn Chetumal Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 10 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 586 8 - Good 242 6 - Okay 108 4 - Poor 45 2 - Terrible 26 ## Reviews ### 8/10 Good #### Stacey 6 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice pool and friendly staff ##### Stacey Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mercedes 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes, everything was great. From check-in to good room service, clean rooms . Also a plus for us, the staff spoke English. Definitely will be back when we travel through again. ##### Mercedes Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Sean 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and quiet. The room was perfect. The roof top pool is beautiful. ##### Sean Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Sergio 1 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities My family and I enjoyed staying and its location made it easy for us to go around the city. ##### Sergio Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Anthony 25 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great with exception of the bar not charging to the room and having to close out tab after every drink! ##### Anthony Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Mohammad 28 Jul 2025 Liked: Cleanliness, staff & service, amenities Room was comfortable, clean and quiet. Overall a great option when staying in Chetumal. ##### Mohammad Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jessi 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location and very convenient if you want to rent a car. Highly recommend. ##### Jessi Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Erwin 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, and nice bed to sleep, great hotel ##### Erwin Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Roberto 8 Jul 2025 Amazing experience, people very friendly in my opinion ##### Roberto Stayed 1 night in Jul 2025 ### 8/10 Good #### Ramon 10 Jul 2025 Liked: Staff & service, room comfort #### Good stay. Was a good stay. Javier was great. ![](https://a.travel-assets.com/ugc/hotel-reviews/90879880-aa55-4dca-aadb-3b6b71564da2-1752154864567.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ramon Stayed 1 night in Jul 2025 ### 6/10 Okay #### Yamani 23 Dec 2025 Liked: Cleanliness Staff was courteous. Extended buffet options, including sea food and custom breakfast food order. However, the soap for hair and body does not foam nor have a good scent as was previously. Also, my room TV was not smart. No Netflix option ##### Yamani Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Laura 12 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent room ##### Laura Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Carlos 3 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was wonderful.. The breakfast was great ##### Carlos Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jovani 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to spot the hotel and pretty calm in the surrounding area ##### Jovani Stayed 1 night in Feb 2025 ### 8/10 Good #### Ramon 21 Apr 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Nice Family stay... Family trip, it was good, service was good. Alejandra was great and helpful. ##### Ramon Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Carlos 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service and hospitality. The staff made us feel welcome in all areas. ##### Carlos Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Helen 8 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel with rooftop pool and well situated. ##### Helen Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Kathy 7 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked the rooftop pool area. The breakfast buffet and service was excellent. ##### Kathy Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Roberto 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms and common areas. Friendly staff ##### Roberto Stayed 1 night in Jun 2025 ### 8/10 Good #### Nimia 26 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The customer service was excellent. The roof top view is beautiful. ##### Nimia Stayed 1 night in May 2025 ### 10/10 Excellent #### Gerald 24 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good. Nice restaurant and bar. Comfortable room. ##### Gerald Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Leticia 3 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended I absolutely love this hotel! It's so easy to get comfortable here, and the staff is incredibly friendly. This is my fourth time staying here, and I keep coming back for a reason—the atmosphere and service are consistently excellent. Highly recommend! ##### Leticia Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Marilyn 12 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location and value Great for a one night stay. Walking distance from the ferry and to good restaurants, free airport shuttle. Good value. ##### Marilyn Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Rob 11 Jul 2025 Liked: Staff & service, property conditions & facilities Very clean. Shower floor is very slippery. Could use more English channels on TV. Bed is so comfortable and staff is amazing. ##### Rob Stayed 1 night in Jul 2025 ### 10/10 Excellent #### PATRICIA 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We’ll Be Back—Thanks to Alberto and the Team We had such a wonderful time at this hotel! From the moment we arrived, the service was warm and welcoming. A special thank you to Alberto Alvarez at the front desk—he was truly exceptional! He went out of his way to make sure we felt comfortable and well taken care of, and his kindness did not go unnoticed. The breakfast could use a little more variety, but everything else was lovely. We’re already looking forward to coming back! ##### PATRICIA Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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