Title: City Express by Marriott Chetumal Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6050872&destination=Chetumal%2C+Quintana+Roo%2C+Mexico&selected=6577059&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # City Express by Marriott Chetumal Travelers can recharge at this connected hotel with a refreshing swim in the outdoor pool after a day of shopping in Chetumal ## Photo gallery for City Express by Marriott Chetumal ![Lobby lounge - City Express by Marriott Chetumal (Chetumal)](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/49285c4d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge - City Express by Marriott Chetumal (Chetumal)](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/2eb84428.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers - City Express by Marriott Chetumal (Chetumal)](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/760f09a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets - City Express by Marriott Chetumal (Chetumal)](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/w4000h2663x0y0-9701df58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - City Express by Marriott Chetumal (Chetumal)](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/w4000h2662x0y0-eb9b0bb3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies City Express by Marriott Chetumal offers relaxation and productivity. Guests enjoy a free breakfast buffet, gym, and outdoor pool. The hotel provides dry cleaning and a business center, with staff praised for their helpfulness. ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Gym £59 includes taxes & fees 16 Mar - 17 Mar ## Room options ### Check availability for these dates Tonight [Mar 14 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 15 - Mar 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Room, 2 Double Beds ![Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/2843037f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 9.2 Wonderful 15 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Hairdryer Private bathroom Cable channels Desk Daily housekeeping - 215 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 Queen Bed with Sofa bed ![Superior Room, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/757b6a7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed with Sofa bed 10.0 Exceptional 2 reviews ### Highlights Air conditioning Kitchenette Mini-fridge Flat-screen TV Hairdryer Private bathroom Microwave Cable channels - 215 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Room, 1 Queen Bed ![Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/w4000h2662x0y0-050b71e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed 8.2 Very good 15 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Hairdryer Private bathroom Cable channels Desk Daily housekeeping - 226 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-City-Express-Chetumal.h6577059.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-City-Express-Chetumal.h6577059.Hotel-Information) ## About the area Located in Chetumal, City Express by Marriott Chetumal is connected to a shopping centre. Lighthouse Museum and Oxtankah Ruins are local landmarks, and some of the area's attractions include Payo Obispo Zoo and Santuario del Manati. Dr. Alfredo Barrera Marin Botanical Garden and Planetarium Yook'ol Kaab are also worth visiting. [Visit our Chetumal travel guide](https://www.expedia.co.uk/Chetumal.dx6050872) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.51893%2C-88.31960&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jGESS_82fzIrCl53W7IMf7jEU1A=) Av. Insurgentes Km. 5.025, Chetumal, QROO, 77084 ### What's nearby - Planetarium Yook'ol Kaab 5 min drive \- 1.3 miles - Payo Obispo Zoo 5 min drive \- 1.4 miles - Santuario del Manati 6 min drive \- 1.8 miles - Dr. Alfredo Barrera Marin Botanical Garden 6 min drive \- 1.8 miles - Chetumal Ferry Terminal 7 min drive \- 2.9 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 8 min drive ### Restaurants - McDonald's 4 min walk - Starbucks 5 min walk - Vips 5 min walk - Subway 7 min walk - Ay Carbón! Tapatío 6 min walk ## About this property ### City Express by Marriott Chetumal Hotel connected to a shopping centre At City Express by Marriott Chetumal, you can look forward to free full breakfast, dry cleaning/laundry services and a gym. Free in-room WiFi and a business centre are available to all guests. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers - Free self-parking - A local area shuttle, a vending machine and a 24-hour front desk - A water dispenser, coffee/tea in reception and a banquet hall - Guest reviews say great things about the helpful staff and proximity to shopping Room features All 109 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and desk chairs. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Recycling, daily housekeeping and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/99ef7975.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Chetumal Hotel Chetumal - Pool - Free airport shuttle - Parking included - Free Wi-Fi 8.8 Excellent 1,004 reviews £83 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/8000000/7980000/7976200/7976198/a46313ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Marlon Chetumal - Pool - Hot tub - Free Wi-Fi - Restaurant 7.8 Good 691 reviews £43 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=7976198&PinnedHotelID=7976198&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, Sea View | Soundproofing, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83810000/83809300/83809202/b33dbf17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Noor Chetumal - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 130 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=9279209&PinnedHotelID=9279209&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/105000000/104440000/104438400/104438303/c57b7ba1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Chetumal Hotel Chetumal - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.4 Very good 34 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=104438303&PinnedHotelID=104438303&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6577059,6250312,7976198,83809202,9752823) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Area shuttle up to 10 kilometres - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free full breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends - Coffee and tea in common areas ### Things to do - Gym - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting room ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - Banquet hall - Built in 2013 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board on request - Phone - Recycling - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g. directions) Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 17.60 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property uses a grey water recycling system Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Children under 12 years old are not allowed in the fitness facility without adult supervision ### Property is also known as City Express Chetumal City Express Hotel Chetumal City Express Chetumal Hotel City Express Hotel City Express Chetumal Mexico - Quintana Roo City Express Chetumal City Express by Marriott Chetumal Hotel City Express by Marriott Chetumal Chetumal City Express by Marriott Chetumal Hotel Chetumal ## Frequently asked questions ### Does City Express by Marriott Chetumal have a pool? ### How much does it cost to stay at City Express by Marriott Chetumal? ### Is City Express by Marriott Chetumal pet-friendly? ### How much is parking at City Express by Marriott Chetumal? ### What time is check-in at City Express by Marriott Chetumal? ### What time is check-out at City Express by Marriott Chetumal? ### Where is City Express by Marriott Chetumal located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## City Express by Marriott Chetumal Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 440 8 - Good 325 6 - Okay 145 4 - Poor 48 2 - Terrible 48 ## Reviews ### 10/10 Excellent #### Doreen 16 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Receptionist was nice and room clean ##### Doreen Stayed 1 night in Feb 2026 ### 8/10 Good #### Tristian 12 Jan 2026 Liked: Cleanliness, property conditions & facilities The rooms were great! ##### Tristian Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Kelisha 20 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tes breadfastveas fresh and parking was safe ##### Kelisha Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Blanca 6 Jan 2026 Liked: Cleanliness, property conditions & facilities Room very clean and pleasent. Nice receptionist Izel. Good location ##### Blanca Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Ernest 26 Jan 2026 Liked: Amenities, property conditions & facilities Staff at check-in It was professional It was quick And we got coffee Thank you ##### Ernest Stayed 1 night in Jan 2026 ### 10/10 Excellent #### jeremy 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities It was very nice and clean. Staff very friendly. ##### jeremy Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Tania 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room and friendly staff. ##### Tania Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gina 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Location location location ##### Gina Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Doreen 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, breakfast was good hot coffee. Convenient parking. ##### Doreen Stayed 1 night in Oct 2025 ### 8/10 Good #### Golda 27 Sept 2025 Liked: Amenities, property conditions & facilities It was close to the mall ,also clean with friendly staff ##### Golda Stayed 3 nights in Sep 2025 ### 8/10 Good #### Bernhard 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy parking/ good breakfast ##### Bernhard Stayed 1 night in Aug 2025 ### 8/10 Good #### Nelson Jose 31 Aug 2025 Liked: Cleanliness, staff & service It is really close to the mall besides the staff is nice and polite. ##### Nelson Jose Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Andre 14 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We've stayed multiples times at this hotel and have had a good experience, enjoyed the quiet very much. ##### Andre Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ricky N 12 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Room was great staff was great breakfast was great ##### Ricky N Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Marifer 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was very clean and at a great price! Amazing customer service all around. Housekeeping does a phenomenal job keeping everything spotless, and the receptionists are so kind and helpful. The breakfast is delicious (and included!) — they seriously need a tip jar because it’s that good. Definitely staying here again next time I’m in Chetumal! 🙌 ##### Marifer Stayed 1 night in Oct 2025 ### 8/10 Good #### Ashany 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was peaceful and clean. ##### Ashany Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Reajine 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, smells really good,10 out of 10\. However, bathroom water in the shower do take long seep down the drain. Bed is really soft and comfortable. ##### Reajine Stayed 2 nights in Oct 2025 ### 8/10 Good #### Veronica 31 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Veronica Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Kelisha 21 Jul 2025 Liked: Cleanliness, property conditions & facilities The food n service, staff ##### Kelisha Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Marta leticia 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like breakfast....variety.... fresh, good breakfast.. ##### Marta leticia Stayed 1 night in May 2025 ### 10/10 Excellent #### Gina 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Quick overnight stay in between buses from Merida back to Belize, easy check in and check out-would have been nice to have a small frig in the room ##### Gina Stayed 1 night in May 2025 ### 8/10 Good #### Veronica 13 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good location close to the mall. ##### Veronica Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Rajiv 20 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and rooms. Appreciate the breakfast ##### Rajiv Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Cornelius 16 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's close to the mall shopping is very convenient ##### Cornelius Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### ETHLYN 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great package (location, price, breakfast, Pool, gym, walking distance, great location etc) ##### ETHLYN Stayed 1 night in Jan 2025 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - 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