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"Reliable hotel that we've used several times. Basic but well kept. Brilliant Pod system to terminal 5 means we return even when rooms are not very well equipped (no plug sockets near bed, small bathrooms). Always good value in terms of cost. Helpful friendly staff. "

"Fine for stop over between flights "

"Rooms were lovely and this stately home had real character. Lovely gardens to walk in and relax. "

"Bring face cloths and soap. None was available. Room had an iron but no ironing board. Slowest elevator I have ever boarded. "

"Yes"

"The hotel is great for location to the castle, however: The lift wasn't working. Bathroom is unkept. In very poor condition. Cistern is continuously running water. The grouting is everywhere, apart from where it should be. Side of bath mdf all scrapped away. Brown mould. Bathroom sink tap broke off in hand. Plug holes were dirty. Bedroom : mattress didnt fit the bed stead. (In 2 halves, sideways) Side lamp not working. Curtains were in disrepair and not on runners. Black stains on carpet. "

"Ideal location for theatre shops pubs and access to train "

"The staff was outstandingly pleasant competent and helpful. The food was excellent. The price was reasonable."

"Hotel is difficult to find from Heathrow terminal 5 as the signage is sparse and confusing. Worth the effort to find, however."