Puerta del Cielo Hotel Origen

Property class: 3.5

Choose dates to view prices

Take advantage of a poolside bar, a bar and a restaurant at Puerta del Cielo Hotel Origen. Stay connected with free in-room WiFi.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is £139
includes taxes & fees
26 Oct - 27 Oct

Room options

View all photos for Standard Room, Terrace, Garden View

A bedroom with a large bed, wooden headboard, bedside tables, a bench, and a view of greenery through the window.

Standard Room, Terrace, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Terrace, Partial Lake View

A hammock under a thatched roof, a bathtub, and a view of the ocean.

Standard Room, Terrace, Partial Lake View

7.8 out of 10
Good
(7 reviews)
  • Partial lake view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Terrace, Lagoon View

A bedroom with a large bed, wooden nightstands, a woven headboard, and a view of greenery outside.

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio Suite, Terrace, Lakeside

A bedroom with a wooden door, a bed with white bedding, a bedside table with a lamp, and a wall-mounted air conditioner.

Superior Studio Suite, Terrace, Lakeside

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Suite, Terrace, Lakeside

A modern bedroom with a wooden headboard, a bedside table, a nightstand, and a bench.

Grand Studio Suite, Terrace, Lakeside

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Bacalar, Puerta del Cielo Hotel Origen is near the airport and near a boardwalk. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Bacalar travel guide
Map
Carretera Federal Bacalar-Xtomoc, Bacalar, QROO, 77930

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    3 min walk - 0.2 miles
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    4 min drive - 1.8 miles
  • A calm lake with lily pads and trees reflecting on the water's surface.
    Cenote Azul
    8 min drive - 4.7 miles
  • A tropical beach with clear turquoise water, palm trees, and a wooden structure.
    Cenote Cocalitos
    8 min drive - 4.5 miles
  • Polytechnic University of Bacalar
    4 min drive - 1.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    38 min drive

Restaurants

  • asadero el establo
    2 min drive
  • Marisqueria El Taco Loco
    13 min walk
  • Las Miches De La 1
    4 min drive
  • Xoloitzcuintle Bacalar
    3 min drive
  • Pueblo Pirata
    14 min walk

About this property

Puerta del Cielo Hotel Origen

  • Hotel near Lake Bacalar
  • Consider a stay at Puerta del Cielo Hotel Origen and take advantage of a poolside bar, a bar and a restaurant. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • 2 outdoor pools, along with sunloungers and pool umbrellas
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), an electric car charging station and luggage storage
    • A front desk safe, smoke-free property and beach towels
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Puerta del Cielo Hotel Origen offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Egyptian cotton sheets and down duvets
    • Bathrooms with rainfall showers and deep-soaking baths
    • 42-inch Smart TVs with digital channels
    • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

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  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
9.4 out of 10, Exceptional, 164 reviews
The price is £92
includes taxes & fees
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Frequently asked questions

Does Puerta del Cielo Hotel Origen have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 6:00 PM.

How much does it cost to stay at Puerta del Cielo Hotel Origen?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Puerta del Cielo Hotel Origen on 26 Oct 2026 start from £139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Puerta del Cielo Hotel Origen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Puerta del Cielo Hotel Origen?

Self-parking is free at this property.

What time is check-in at Puerta del Cielo Hotel Origen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Puerta del Cielo Hotel Origen?

Checkout is at noon.

Where is Puerta del Cielo Hotel Origen located?

Situated near the airport, this hotel is within 2 miles (3 km) of Lake Bacalar, Polytechnic University of Bacalar and Ecopark Bacalar. Laguna Bacalar Ecological Park and Zócalo are also within 3 miles (5 km).

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Reviews

Puerta del Cielo Hotel Origen Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 134 out of 157 reviews
Rating 8 - Good. 16 out of 157 reviews
Rating 6 - Okay. 2 out of 157 reviews
Rating 4 - Poor. 4 out of 157 reviews
Rating 2 - Terrible. 1 out of 157 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff stay on top of everything. Has 2 pools multiple dining areas outside and 1 indoor an outdoor bar. Food is decent I recommend changing it up and going to the town. They will call a taxi for you. Everyone has their own tub outside their room.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, with friendly staff, great food, and overall with a great view of the lake!
Stayed 6 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was very clean. Staff kind and helpful. The lagoon is incredible!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful properties, impeccable service, and very cool rooms. will go back
Stayed 6 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the Bacalar Lagoon. Intimate, comfortable, with a superb chef and excellent servoce.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super cute and welcoming. The staff is wonderful and helpful at all times, always caring about our experience in the hotel. It was my birthday and they decorated our room and gave us a bottle of sparkling. You cannot miss the private dinner experience. We had it on the bangalo, the food was amazing (order the catch of the day) and the vibes were immaculate. We will never forget that night! We truly loved our experience in Bacalar! The lake is so amazing to swim and hotel is close to the city center!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming staff and excellent service, nice garden and great food. The room was very smelly as we entered in, it smelled like if it hadn't been in use for a while.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay, amazing hotel

Beautiful hotel, very convenient location. Staff super friendly and helpful. Excellent food. The best views. If you want to do a boat trip, contact Boho boats, amazing day on the lagoon.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Wonderful staff. New, very clean and nicely designed rooms.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning stay

We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and good service. However the property is located in the main highway and there is a lot of noise
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an amazing place, staff was so friendly and helpful; food so good and everything made to order which took a little while to get but it was totally worth the wait. 100% recommend!
Sunrise view from our room
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomadating and super friendly! We checked in a day late and let them know and they were waiting for us in the morning! Their greeting made us feel like celebrities! They also offered to credit me for missing my first night if we wanted to stay another night but we already had another reservation. After we left to our other destination(playa del carmen) we wishe we wouldve stayed another night!. All in all the place was beautiful & peacefule! Food was delicious as well! Would definately stay again! Dont hesitate on this property! Was conpletely worth it! Thank you Puerto del Cielo!
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last day we had very little service around the property but overall a great stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay! Would definitely stay there again!
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, friendly staff.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Bacalar with an amazing view of the lake, excellent food and an amazing staff. Highly recommended!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel! The employees are great.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with amazing staff. It’s very tranquil and close to downtown Bacalar! We will be back!
Stayed 5 nights in Jul 2023