Title: Naya Bacalar Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=90321187&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Naya Bacalar Hotel Travelers unwind with rejuvenating spa treatments at this peaceful retreat, then enjoy morning coffee and local flavors poolside for a perfect day of relaxation ## Photo gallery for Naya Bacalar Hotel ![Romantic Room, 1 King Bed, Private Pool, Garden View | Garden view - Naya Bacalar Hotel (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/388b4419.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Memory-foam beds, free WiFi, bed sheets - Naya Bacalar Hotel (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/e7308d97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Mediterranean cuisine, pool views - Naya Bacalar Hotel (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/b4e9284e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Naya Bacalar Hotel (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/d2b7d2be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Romantic Double Room, 1 King Bed, Private Pool, Pool View | Memory-foam beds, free WiFi, bed sheets - Naya Bacalar Hotel (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/6df68786.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Naya Bacalar Hotel offers a tranquil rural escape with an outdoor entertainment area and spa for deep-tissue massages. Enjoy WiFi, continental breakfast, and coffee/tea in the lobby. Multilingual staff are ready to assist. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Romantic Room, 1 King Bed, Terrace, Garden View ![Romantic Room, 1 King Bed, Terrace, Garden View | Memory-foam beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/4eb0801d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, 1 King Bed, Terrace, Garden View ### Highlights Air conditioning Memory foam bed Ceiling fan Rainfall showerhead Private bathroom Hairdryer Champagne service Free bottled water - 427 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Romantic Room, 1 King Bed, Private Pool, Garden View ![Romantic Room, 1 King Bed, Private Pool, Garden View | Memory-foam beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/ae81ea74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, 1 King Bed, Private Pool, Garden View 10.0 Exceptional 1 review ### Highlights Private pool Air conditioning Memory foam bed Ceiling fan Rainfall showerhead Private bathroom Hairdryer Champagne service - 427 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Romantic Double Room, 1 King Bed, Private Pool, Pool View ![Romantic Double Room, 1 King Bed, Private Pool, Pool View | Memory-foam beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/8429cdab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Double Room, 1 King Bed, Private Pool, Pool View ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Private pool Air conditioning Memory foam bed Ceiling fan - 646 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Naya-Bacalar-Hotel.h90321187.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Naya-Bacalar-Hotel.h90321187.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.67829%2C-88.39239&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V6qtVyhq7bVcqDQp96zILqa7W1c=) Boulevard Aaron Merino Fernandez, Reg 16 Mz 70 Lt 3, Bacalar, QROO, 77930 #### What's nearby - Zócalo \- 5 min walk \- 0.3 miles - Fort of San Felipe \- 6 min walk \- 0.4 miles - Municipal Spa of Bacalar \- 10 min walk \- 0.5 miles - Laguna Bacalar Ecological Park \- 11 min walk \- 0.6 miles - Lake Bacalar \- 13 min walk \- 0.7 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive #### Restaurants - ‪Enamora - ‬5 min walk - ‪fruta - ‬3 min walk - ‪Restaurant El Barril de Bacalar - ‬3 min walk - ‪La Trattoria 46 - ‬5 min walk - ‪I Scream Bar - ‬4 min walk ## About this property ### Naya Bacalar Hotel Upscale hotel near Fort of San Felipe Located close to Municipal Spa of Bacalar and Laguna Bacalar Ecological Park, Naya Bacalar Hotel provides free continental breakfast, an outdoor entertainment area and a restaurant. Active travellers can enjoy amenities, such as boating and ziplining, at this hotel. Treat yourself to a Swedish massage or other spa services. Enjoy on-site activities, such as kayaking and boat tours. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Wedding services, concierge services and a sail boat on-site - Luggage storage, multilingual staff and coffee/tea in reception Room features All guest rooms at Naya Bacalar Hotel include comforts, such as air conditioning, as well as amenities, such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and hairdryers - Ceiling fans and daily housekeeping ## Similar properties ![2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/46000000/45260000/45250300/45250231/ede9b480.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Hormiga Mario Villanueva Madrid - Pool - Spa - Kids’ pool - Parking included 9.8 Exceptional 107 reviews £176 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=45250231&PinnedHotelID=45250231&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/78000000/77870000/77862200/77862144/180-7057709a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akalki Hotel y Centro Holistico Bacalar - On private beach - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 125 reviews £337 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=77862144&PinnedHotelID=77862144&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/86000000/85140000/85139900/85139845/3198dc08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puerta del Cielo Hotel Origen Bacalar - 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Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 50 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/70ffcfe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kokoro Mio Hotel & Wellnes Xul-Ha - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 19 reviews £264 includes taxes & fees 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96020000/96013100/96013081/a39e2757.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boca de Agua Bacalar A Member of Design Hotels Xul-Ha - On private beach - Pool - Spa - Parking included 8.8 Excellent 36 reviews £225 includes taxes & fees 21 Jan - 22 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=96013081&PinnedHotelID=96013081&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 8:30 AM to 11:30 AM - A restaurant - Coffee and tea in common areas - Couples/private dining ### Restaurants on site - Nayade ### Things to do - Boat - Boat tours - Kayaking - Outdoor pool - Sail boat - Winery release events - Ziplining ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Wedding services ### Outdoors - Outdoor entertainment area ### Spa - Deep-tissue massages - Swedish massages ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Memory foam mattress ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Ceiling fan ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 8:00 PM ## Frequently asked questions ### Does Naya Bacalar Hotel have a pool? ### Is Naya Bacalar Hotel pet-friendly? ### How much is parking at Naya Bacalar Hotel? ### What time is check-in at Naya Bacalar Hotel? ### What time is check-out at Naya Bacalar Hotel? ### Where is Naya Bacalar Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Naya Bacalar Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 10 Staff & service ### 9.8 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 9 8 - Good 3 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Kolleen 7 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an incredible tranquil stay. Staff is incredible, morning breakfast is healthy and so clean. There’s a bocce court and the restaurant has a simple menu that’s vegan friendly but also serves incredible rib eye! Hotel is set in the jungle with a short stroll to the lagoon for a sunrise kayak ride. Highly recommend for a tranquil stay. This is just outside the centro which was fine for us since we had a car. We will definitely be back. ##### Kolleen Stayed 4 nights in Feb 2023 ### 6/10 Okay #### Nuria 17 Nov 2025 Liked: Cleanliness, staff & service Siento q habia partes en la q faltaba barrer, como las terrazas , las áreas comunes fuera del restaurante , sucio y manchadas las fundas de los camastros , no hay nada más q la alberca de cada habitación, y el restaurante, que en la noche no atiende en, lo demás de las áreas comunes están sin servicio y vacías, la habitación bien pero no me dieron lo que compré, y según ellos me dieron un upgrade, sin decirme si me parecía, y dijeron q eso pedí y no era verdad , el día q me fui no había más q una persona atendiendo el desayuno y fue como al aventon, y tarde, siempre amables las personas eso si. No creo recomendarlo no volvería ##### Nuria Stayed 3 nights in Nov 2025 ### 8/10 Good #### Alberto 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar en medio de la selva; lo único malo fue que en cada noche había unas aves cerca que hacían un ruido excesivo y no nos dejaron dormir. ##### Alberto Stayed 2 nights in Apr 2025 ### 8/10 Good #### Verified traveller 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El lugar es hermoso! Las habitaciones especialmente bonitas y privadas, la atención del personal es increíble! Ayudan en todo y al mismo tiempo ten dan mucha privacidad. Camas cómodas, todo impecable, definitivamente regresamos! Lo unico que hay que tener en consideración es que el acceso a la Laguna hay piedras y no es tan facil. ##### Verified traveller Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jorge 12 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusto mucho ##### Jorge Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Adriana 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien! ##### Adriana Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Gabriel 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bueno, recomendado ##### Gabriel Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Fernando 27 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar para disfrutar ##### Fernando Stayed 3 nights in Nov 2024 ### 8/10 Good #### YANIRE 20 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es precioso súper instagrameable, la atención del personal muy buena todos son súper amables y las vistas son muy bonitas. El acceso a la laguna es muy chiquito y tiene mucha piedra que lástima para caminar si no es con paddle board no te puedes bañar en ella y si no lo sabes usar pues no te puedes meter, la alberca súper chiquita y sucia, el restaurante es caro y está muy agringado sin variedad, en la habitación no hubo agua caliente en dos ocasiones, si tu intención es tener acceso privado a la laguna para bañarte a gusto no es una buena opción, no todos los taxis quieren entrar o conocen dónde es el hotel lo cual es un problema porque está lejos del centro y el acceso está lejos de la carretera y lleno d barro no puedes entrar caminando y como el restaurante no está chido pues tienes que salir para comer. ##### YANIRE Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### juan 30 Jun 2024 Liked: Amenities Extraordinario hotel cuidado en todo ##### juan Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Pedro 25 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar muy bonito y agradable. ##### Pedro Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Gerardo 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Gerardo Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Rafael 21 Apr 2024 ##### Rafael Stayed 1 night in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - 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