Title: Naya Bacalar Hotel - Adults Only Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6131112&destination=Bacalar%2C+Quintana+Roo%2C+Mexico&selected=90321187&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Naya Bacalar Hotel - Adults Only Travelers unwind with rejuvenating spa treatments at this peaceful retreat, then enjoy morning coffee and local flavors poolside for a perfect day of relaxation ## Photo gallery for Naya Bacalar Hotel - Adults Only ![Dock - Naya Bacalar Hotel - Adults Only (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/2a3c8f47.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sun deck - Naya Bacalar Hotel - Adults Only (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/e04768c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Romantic Room, 1 King Bed, Private Pool, Garden View | Garden view - Naya Bacalar Hotel - Adults Only (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/388b4419.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Mediterranean cuisine, pool views - Naya Bacalar Hotel - Adults Only (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/3d7e771b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Memory-foam beds, free WiFi, bed sheets - Naya Bacalar Hotel - Adults Only (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/e7308d97.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Naya Bacalar Hotel offers a tranquil rural escape with an outdoor entertainment area and spa for deep-tissue massages. Enjoy WiFi, continental breakfast, and coffee/tea in the lobby. Multilingual staff are ready to assist. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant £136 includes taxes & fees 10 Apr - 11 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Romantic Room, 1 King Bed, Terrace, Garden View ![Romantic Room, 1 King Bed, Terrace, Garden View | Memory-foam beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/4eb0801d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, 1 King Bed, Terrace, Garden View 8.0 Very good 1 review - Garden view - 427 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Romantic Room, 1 King Bed, Private Pool, Garden View ![Romantic Room, 1 King Bed, Private Pool, Garden View | Memory-foam beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/ae81ea74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, 1 King Bed, Private Pool, Garden View 9.0 Wonderful 2 reviews - Garden view - 427 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Romantic Double Room, 1 King Bed, Private Pool, Pool View ![Romantic Double Room, 1 King Bed, Private Pool, Pool View | Memory-foam beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/8429cdab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Double Room, 1 King Bed, Private Pool, Pool View - 646 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Naya-Bacalar-Hotel.h90321187.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Naya-Bacalar-Hotel.h90321187.Hotel-Information) ## About the area Located in Bacalar, Naya Bacalar Hotel - Adults Only is in a rural area and near a boardwalk. Fort of San Felipe and Ichkabal are notable landmarks, and the area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Don't miss out on a visit to Manatee Sanctuary. Discover the area's water adventures with nearby swimming, or enjoy the great outdoors with ecotours. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.67829%2C-88.39239&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V6qtVyhq7bVcqDQp96zILqa7W1c=) Bacalar-Cancun Highway SN KM24.9, San Román, Bacalar, QROO, 77930 ### What's nearby - ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort of San Felipe 6 min walk \- 0.4 miles - ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laguna Bacalar Ecological Park 11 min walk \- 0.6 miles - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 13 min walk \- 0.7 miles - Zócalo 5 min walk \- 0.3 miles - Municipal Spa of Bacalar 10 min walk \- 0.5 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 36 min drive ### Restaurants - Enamora 5 min walk - Mr. Taco 4 min walk - Las Marquesitas 4 min walk - I Scream Bar 4 min walk - Restaurant El Barril de Bacalar 3 min walk ## About this property ### Naya Bacalar Hotel - Adults Only Upscale hotel near Fort of San Felipe Located close to Municipal Spa of Bacalar and Laguna Bacalar Ecological Park, Naya Bacalar Hotel - Adults Only provides free continental breakfast, an outdoor entertainment area and a restaurant. Active travellers can enjoy amenities, such as ziplining and boating, at this hotel. Treat yourself to spa services, such as a massage or a manicure/pedicure. Enjoy on-site activities, such as kayaking and boat tours. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Luggage storage, concierge services and multilingual staff - Coffee/tea in reception, wedding services and a sail boat on-site Room features All guest rooms at Naya Bacalar Hotel - Adults Only include comforts, such as air conditioning, as well as amenities, such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and hairdryers - Ceiling fans and daily housekeeping ## Similar properties ![Outdoor wedding area](https://images.trvl-media.com/lodging/79000000/78080000/78076200/78076136/064f9fc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amainah Bacalar Hotel Boutique - Adults Only Bacalar - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 591 reviews £208 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=78076136&PinnedHotelID=78076136&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/5ee1efd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 9.0 Wonderful 399 reviews £112 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Master Suite with Private Heated Pool. | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/6a36dfb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amaranto Hotel Boutique Bacalar - Pool - Breakfast included - Spa - Free Wi-Fi 9.8 Exceptional 59 reviews £231 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=106751998&PinnedHotelID=106751998&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, Garden View | View from room](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/4c193bea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carolina Bacalar Bacalar - On private beach - Pool - Spa - Kids’ pool 9.4 Exceptional 314 reviews £139 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/94000000/93530000/93521600/93521563/de25c5a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only Bacalar - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 195 reviews £162 includes taxes & fees 22 Apr - 23 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=93521563&PinnedHotelID=93521563&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/8373ab3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mikasa Bacalar Hotel Boutique, Lagoon Front Bacalar - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 189 reviews £180 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/78000000/77870000/77862200/77862144/180-7057709a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akalki Hotel y Centro Holistico Bacalar - On private beach - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 134 reviews £270 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=77862144&PinnedHotelID=77862144&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/86000000/85140000/85139900/85139845/6e4dbfe1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puerta del Cielo Hotel Origen Bacalar - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 134 reviews £170 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=85139845&PinnedHotelID=85139845&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, rowing](https://images.trvl-media.com/lodging/5000000/4240000/4239300/4239297/a7554b56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rancho Encantado Bacalar - On private beach - Pool - Hot tub - Spa 9.4 Exceptional 1,000 reviews £118 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=4239297&PinnedHotelID=4239297&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/412f652d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zelune Luxury Lagoon Resort Bacalar Adults only Bacalar - Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 30 reviews £141 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=42347317&PinnedHotelID=42347317&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=90321187,78076136,38966652,106751998,32865394) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 8:30 AM to 11:30 AM - A restaurant - Coffee and tea in common areas - Couples/private dining ### Restaurants on site - Nayade ### Things to do - Boat - Boat tours - Kayaking - Outdoor pool - Sail boat - Winery release events - Ziplining ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Wedding services ### Outdoors - Outdoor entertainment area ### Spa - Deep-tissue massages - Manicures/pedicures - Swedish massages ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Memory foam mattress ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Ceiling fan ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children 17 and younger are not allowed at this property; all guests older than 17 are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 8:00 PM Children 17 years old and younger are not permitted at this property ## Frequently asked questions ### Does Naya Bacalar Hotel - Adults Only have a pool? ### How much does it cost to stay at Naya Bacalar Hotel - Adults Only? ### Is Naya Bacalar Hotel - Adults Only pet-friendly? ### How much is parking at Naya Bacalar Hotel - Adults Only? ### What time is check-in at Naya Bacalar Hotel - Adults Only? ### What time is check-out at Naya Bacalar Hotel - Adults Only? ### Where is Naya Bacalar Hotel - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Naya Bacalar Hotel - Adults Only Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 18 8 - Good 6 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### Kirsten 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities One of the coolest places we’ve ever stayed. Amazing jungle setting, super cool rooms with amazing decor, romantic lighting, thatch walls, outdoor shower, awesome plunge pool at the front door. We loved the cats everywhere, the open air reception lounge, awesome, friendly staff and beautiful lagoon. This place was like a super cool, semi fancy Gilligans island. If you like boring, beige, generic hotel chains, don’t come here. ![](https://a.travel-assets.com/ugc/hotel-reviews/b0e04a76-42a7-48d1-9cf2-8aff04f45f92-1767054112651.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9e260dd9-aa2a-44e5-8adb-b2f5013b8b36-1767054116196.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/64750a26-8149-40a1-918a-f02d14333c00-1767054130688.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a6ec510e-df70-494d-aba4-d568b695e58a-1767054144049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kirsten Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### TARA 1 Feb 2026 Liked: Cleanliness, property conditions & facilities Amazing views of the lake Beautiful lake room ![](https://a.travel-assets.com/ugc/hotel-reviews/e3ff4aa3-7341-4dd5-9a28-83c7a84119c6-1769986249506.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/49c28a90-8f69-4d64-9bfb-a212b11664f1-1769986251994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5c2b90aa-e8cd-4670-8f5a-a2a03b2be82a-1769986256463.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2f672e2d-caa0-4233-8315-4074c9936e8a-1769986258327.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### TARA Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Georgina J 16 Mar 2026 Liked: Cleanliness Wonderful jungle property. Enjoyed it ! ![](https://a.travel-assets.com/ugc/hotel-reviews/29b9f2fd-8f4b-489b-a982-cb8c426c1d62-1773673883484.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Georgina J Stayed 2 nights in Mar 2026 Verified ### 8/10 Good #### Sandra 16 Mar 2026 Liked: Cleanliness Property is a bit remote . ##### Sandra Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Kolleen 7 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an incredible tranquil stay. Staff is incredible, morning breakfast is healthy and so clean. There’s a bocce court and the restaurant has a simple menu that’s vegan friendly but also serves incredible rib eye! Hotel is set in the jungle with a short stroll to the lagoon for a sunrise kayak ride. Highly recommend for a tranquil stay. This is just outside the centro which was fine for us since we had a car. We will definitely be back. ##### Kolleen Stayed 4 nights in Feb 2023 Verified ### 8/10 Good #### Agustin 15 Mar 2026 Liked: Property conditions & facilities Muy bonito el lugar , lo único esq tienen de mascota a dos perros y no limpian cuando los perros hacen sus nececsidades, así q tiene uno q andar cuidando donde pisa. Una mañana estaba lloviznando , súper ligero al grado q solo se escuchaba la lluvia pero sin mojarte mucho y no nos quisieron llevar café a ala habitación ni papel sanitario q nos hace falta que por el clima ##### Agustin Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Cornell 20 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was excellent and was very friendly ##### Cornell Stayed 3 nights in Feb 2026 Verified ### 6/10 Okay #### Nuria 17 Nov 2025 Liked: Cleanliness, staff & service Siento q habia partes en la q faltaba barrer, como las terrazas , las áreas comunes fuera del restaurante , sucio y manchadas las fundas de los camastros , no hay nada más q la alberca de cada habitación, y el restaurante, que en la noche no atiende en, lo demás de las áreas comunes están sin servicio y vacías, la habitación bien pero no me dieron lo que compré, y según ellos me dieron un upgrade, sin decirme si me parecía, y dijeron q eso pedí y no era verdad , el día q me fui no había más q una persona atendiendo el desayuno y fue como al aventon, y tarde, siempre amables las personas eso si. No creo recomendarlo no volvería ##### Nuria Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### Alberto 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar en medio de la selva; lo único malo fue que en cada noche había unas aves cerca que hacían un ruido excesivo y no nos dejaron dormir. ##### Alberto Stayed 2 nights in Apr 2025 Verified ### 8/10 Good #### Verified traveller 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El lugar es hermoso! Las habitaciones especialmente bonitas y privadas, la atención del personal es increíble! Ayudan en todo y al mismo tiempo ten dan mucha privacidad. Camas cómodas, todo impecable, definitivamente regresamos! Lo unico que hay que tener en consideración es que el acceso a la Laguna hay piedras y no es tan facil. ##### Verified traveller Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Jorge 12 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusto mucho ##### Jorge Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Adriana 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien! ##### Adriana Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Gabriel 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bueno, recomendado ##### Gabriel Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Fernando 27 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar para disfrutar ##### Fernando Stayed 3 nights in Nov 2024 Verified ### 8/10 Good #### YANIRE 20 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es precioso súper instagrameable, la atención del personal muy buena todos son súper amables y las vistas son muy bonitas. El acceso a la laguna es muy chiquito y tiene mucha piedra que lástima para caminar si no es con paddle board no te puedes bañar en ella y si no lo sabes usar pues no te puedes meter, la alberca súper chiquita y sucia, el restaurante es caro y está muy agringado sin variedad, en la habitación no hubo agua caliente en dos ocasiones, si tu intención es tener acceso privado a la laguna para bañarte a gusto no es una buena opción, no todos los taxis quieren entrar o conocen dónde es el hotel lo cual es un problema porque está lejos del centro y el acceso está lejos de la carretera y lleno d barro no puedes entrar caminando y como el restaurante no está chido pues tienes que salir para comer. ##### YANIRE Stayed 2 nights in Aug 2024 Verified ### 10/10 Excellent #### juan 30 Jun 2024 Liked: Amenities Extraordinario hotel cuidado en todo ##### juan Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### Pedro 25 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar muy bonito y agradable. ##### Pedro Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### SUSANA ALEJANDRA 26 Dec 2025 ##### SUSANA ALEJANDRA Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Gerardo 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Gerardo Stayed 4 nights in Feb 2025 Verified ### 10/10 Excellent #### Rafael 21 Apr 2024 ##### Rafael Stayed 1 night in Apr 2024 ### Expedia's Latest Trends ### Hotels > - 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