Title: Amaranto Hotel Boutique Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=106751998&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Amaranto Hotel Boutique Guests find tranquility at the outdoor pool where comfortable patio furniture invites relaxation in the fresh air throughout the day ## Photo gallery for Amaranto Hotel Boutique ![Master Suite with Private Heated Pool. | Premium bedding, down duvets, minibar, in-room safe - Amaranto Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/6a36dfb6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Amaranto Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/63b95c51.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite with Private Heated Poo | Terrace/patio - Amaranto Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/0c20df12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite with Private Heated Pool. | Terrace/patio - Amaranto Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/9feb3c80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Amaranto Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/d2d3aac4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Amaranto Hotel Boutique offers a serene atmosphere with a peaceful terrace, welcoming bar, and on-site restaurant. Guests can unwind by the outdoor pool or relax on patio furniture. Enjoy in-room WiFi and luggage storage for a complete experience. VIP Access ## Reviews 10 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Free Wi-Fi - Restaurant - Air-conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=106751998&PinnedHotelID=106751998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=106751998&PinnedHotelID=106751998&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=106751998&PinnedHotelID=106751998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=106751998&PinnedHotelID=106751998&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=106751998&PinnedHotelID=106751998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=106751998&PinnedHotelID=106751998&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=106751998&PinnedHotelID=106751998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=106751998&PinnedHotelID=106751998&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Master Suite with Private Heated Pool. ![Master Suite with Private Heated Pool. | Terrace/patio](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/e5abfd87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite with Private Heated Pool. 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Private plunge pool Private outdoor hot tub Air conditioning Kitchenette - 776 sq ft - 1 bedroom - Lagoon view - Sleeps 2 - 1 King Bed ### View all photos for Suite King Lagoon View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/7bf2b737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite King Lagoon View 10.0 Exceptional 3 reviews ### Highlights Balcony Individually decorated Air conditioning Dining table Smart TV Ceiling fan Blackout curtains Premium bedding - 360 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ### View all photos for Suite Double Lagoon View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/947fce14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Double Lagoon View 10.0 Exceptional 2 reviews ### Highlights Balcony Individually decorated Air conditioning Dining table Smart TV Ceiling fan Blackout curtains Premium bedding - 360 sq ft - Lagoon view - Sleeps 2 - 2 Double Beds ### View all photos for Junior Suite with Private Heated Poo ![Junior Suite with Private Heated Poo | Terrace/patio](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/d95b8dc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Private Heated Poo ### Highlights Balcony Individually decorated Private plunge pool Private outdoor hot tub Air conditioning Dining table Smart TV Ceiling fan - 360 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite Double Lagoon View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/947fce14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Double Lagoon View ### Highlights Balcony Individually decorated Air conditioning Dining table Smart TV Ceiling fan Blackout curtains Premium bedding - 360 sq ft - Lagoon view - Sleeps 2 - 2 Double Beds ### View all photos for Junior Suite King Lagoon View ![View from room](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/c5506a27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Lagoon View 9.0 Wonderful 2 reviews ### Highlights Balcony Individually decorated Air conditioning Dining table Smart TV Ceiling fan Blackout curtains Premium bedding - 360 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Amaranto-Hotel-Boutique.h106751998.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Amaranto-Hotel-Boutique.h106751998.Hotel-Information) ## About the area Located in Bacalar, Amaranto Hotel Boutique is in the entertainment district and on the waterfront. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.64909%2C-88.41149&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9u-PGLBkUZz03pLcBsFTGoEpxxE=) Costera, Bacalar, QROO, 77933 ### What's nearby - Cenote Azul \- 1 min walk \- 0.1 miles - Lake Bacalar \- 5 min walk \- 0.3 miles - Cenote Cocalitos \- 1 min drive \- 0.5 miles - Municipal Spa of Bacalar \- 8 min drive \- 2.5 miles - Laguna Bacalar Ecological Park \- 9 min drive \- 3.1 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 43 min drive ### Restaurants - ‪La Bendición Dios - ‬4 min drive - ‪Enamora - ‬6 min drive - ‪Albahaca - ‬4 min drive - ‪Blu Beach Club - ‬10 min walk - ‪Bacalar Beach Club - ‬4 min drive ## About this property ### Amaranto Hotel Boutique Upscale hotel near Lake Bacalar At Amaranto Hotel Boutique, you can look forward to free continental breakfast, a terrace and a bar. Treat yourself to a massage or other spa services. Enjoy on-site activities, such as sailing, boat tours and kayaking. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as a restaurant. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Luggage storage, outdoor furniture and smoke-free property - A 24-hour front desk and local meal delivery service Room features All guest rooms are individually decorated, and have comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. Other conveniences in all rooms include: - Showers and shampoo - 55-inch Smart TVs with digital channels - Wardrobes/cupboards, balconies and LED light bulbs ## Similar properties ![2 outdoor pools](https://images.trvl-media.com/lodging/94000000/93530000/93521600/93521563/de25c5a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 175 reviews £182 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=93521563&PinnedHotelID=93521563&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor wedding area](https://images.trvl-media.com/lodging/79000000/78080000/78076200/78076136/064f9fc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amainah Bacalar Hotel Boutique - Adults Only Bacalar - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 533 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=78076136&PinnedHotelID=78076136&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/86000000/85140000/85139900/85139845/6e4dbfe1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puerta del Cielo Hotel Origen Bacalar - 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27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/78000000/77870000/77862200/77862144/180-7057709a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akalki Hotel y Centro Holistico Bacalar - On private beach - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 127 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=77862144&PinnedHotelID=77862144&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/96000000/95680000/95673800/95673752/24517103.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aldea 19 Bacalar Bacalar - On private beach - Breakfast included - Free Wi-Fi - Restaurant 9.0 Wonderful 46 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=95673752&PinnedHotelID=95673752&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/5ee1efd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 384 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Boat tours - Kayaking - Outdoor pool - Sailing ### Family friendly - Dining table - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Outdoors - On a lake - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Smooth flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 2 buildings - 4 floors - Art Deco architecture - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Dressing gowns - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with digital channels ### Food and drink - Dining table - Espresso maker - Limited room service - Meal delivery service - Minibar ### More - Air conditioning - Ceiling fan - Desk - Energy-saving switches in guestrooms - Individual decor - Laptop workspace - LED lighting - Mobile key entry - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ## Frequently asked questions ### Does Amaranto Hotel Boutique have a pool? ### Is Amaranto Hotel Boutique pet-friendly? ### How much is parking at Amaranto Hotel Boutique? ### What time is check-in at Amaranto Hotel Boutique? ### What time is check-out at Amaranto Hotel Boutique? ### Where is Amaranto Hotel Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Amaranto Hotel Boutique Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.4 Amenities ### 9.8 Staff & service ### 10 Property conditions & facilities 10 - Excellent 43 8 - Good 4 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Geoffrey 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 10/10 location, view, staff, comfort, access to activities - this location and Bacalar is 10/10 ![](https://a.travel-assets.com/ugc/hotel-reviews/c87f445e-fd06-4c07-bc06-7a36170648e1-1753290778794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Geoffrey Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Elsa 16 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was perfect transit to the center of town ##### Elsa Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Lorraine 20 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best!!! Great staff, so friendly and helpful. Nice room with a great view, definitely will stay there again! ##### Lorraine Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### CARLOS LOPEZ ARANDA 9 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Hotel in Bacalar Best Hotel in Bacalar, restaurant offers great menu at great price. Brand new and great service. ##### CARLOS LOPEZ ARANDA Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Elizabeth 17 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lakeside oasis Beautiful hotel and location. They even put a slice of birthday cake in our room as we were celebrating. Quiet and peaceful. Staff all very friendly ##### Elizabeth Stayed 3 nights in Jan 2025 ### 8/10 Good #### Zeba 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel itself is faultless, it's a new building with very new clean amenities. Unfortunately the running of it has issues. There was no concierge who was in touch prior to our arrival as is standard. The room fob constantly had issues, longest we had to wait was a few minutes to simply enter our room. Conflicting instructions regarding toilet paper disposal in the bathroom. Non-maintained life jackets which meant most of them were covered in mould. Breakfast included was extremely basic and if you add on anything which would be 100 extra pesos they'd charge the entire meal. 3 days the eggs were so over salted we couldn't eat on top of having to wait easily up to 45 minutes for breakfast. Requested room service once and our food was brought in installments without cutlery. I think the staff needs more training as the potential of the hotel is definitely there but things like management really let down the whole experience. Lastly please get an engineer to fix the WiFi, we had to keep forgetting and rejoining the WiFi every time we lost signal or left the building which was incredibly irritating. ##### Zeba Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Tomas 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is brand new and the rooms are beautiful. The staff - at check in, at the restaurant, and cleaning the rooms - was great. The view of the lagoon from the rooms is amazing. We really liked being able to take out the kayaks for a spin. The restaurant is very good and also very reasonably priced. We ate breakfast twice and dinner three times. We had great food and drink down there. Overall, we had a fantastic experience at Amaranto and would go back again. ##### Tomas ### 10/10 Excellent #### Kelli 30 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Private & quiet. New & modern. We loved it! Amazing view over laguna! Very new, modern, clean, private, quiet. Beautiful finishes - tall wooden closet doors, huge terrace furniture, natural tile, arte design. Great AC & hot water. Nice pool, terraces, & dock on the water for swimming & lounging. We loved it. ![View from room!](https://a.travel-assets.com/ugc/hotel-reviews/712AE1448EB6A4E7473356E78F920DEDFD435D801732999904960.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from room](https://a.travel-assets.com/ugc/hotel-reviews/0ED223D514AC20C326E080A252C69B363AD45A621732999909531.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Deck over laguna ](https://a.travel-assets.com/ugc/hotel-reviews/C68090D7F923055F6BA4739DA4A722E84D2707641732999909851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/281D7337E26F56C45E94343CD9890B615106BFD61732999911495.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kelli Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Mitzy 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an absolutely unforgettable stay at this stunning hotel. From the moment I arrived, the service was impeccable, with every member of the staff going above and beyond to make my experience special. A special shoutout to Daniel, whose attentiveness and warm hospitality truly made a difference. The location of this hotel is a hidden gem—peaceful, serene, and perfect for anyone seeking tranquility. The hotel itself is modern, clean, and beautifully designed, with breathtaking views that never failed to impress. Whether you’re relaxing by the lagoon or taking a kayak out to explore, you’ll find peace and beauty around every corner. The restaurant was another highlight. The food was nothing short of delicious—fresh, flavorful, and made to order. Honestly, there’s no need to look elsewhere when you can enjoy such fantastic meals right at the hotel. If you’re looking to unwind and enjoy some of the most peaceful surroundings, this is the place to be. I’ll definitely be returning—highly recommended! ##### Mitzy Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Terri 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Gorgeous property ##### Terri Stayed 2 nights in May 2025 ### 10/10 Excellent #### Emmanuel 15 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Emmanuel Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Juan Carlos 24 Feb 2025 Excellent ##### Juan Carlos Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Roberto 29 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities Thank you. ##### Roberto Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ruben 22 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was friendly and helpful. However, the hotel could improve in a few areas. Guests should be asked about accessibility needs in advance, especially regarding stair access. Cleanliness was acceptable. During our stay, a power outage affected the lower levels, including the restaurant and bar, for two days. ##### Ruben Stayed 3 nights in May 2025 ### 10/10 Excellent #### Virginia 12 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just do it! Beautiful bijou hotel Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road The Good 1 the room was large, modern with plenty of storage well planned. 2 king bed with lovely bedding and comfortable mattress felt like home 3\. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico 4 mini fridge, nespresso capsule coffee maker, water provided and coffee 5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing WiFi worked really well Amenities lovely terraced areas with beautiful comfortable seating Pool small but adequate Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake. Restaurant and food Hit and miss small menu with usual food like most restaurants in Mexico. Very reasonable prices for drinks and food which again is rare in tourist areas The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst. No elevator but staff on hand to help with your bags Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training. ![](https://a.travel-assets.com/ugc/hotel-reviews/92A5CC4AE97CA1E2EF48CDB8A7A178DD9EEE9B841739368294882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0D245EE51E83329EECDAB3A06B6AB3BC1F2071AB1739368301261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EEEFEDE4ECF2B91C71938C2C59FFB66239D50AAE1739368301667.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/067119DF9A26612CB68E36B3ED5A2B71A70B65F41739368300988.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Virginia Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Arturo 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities El personal muy amable, la habitación de lujo, el servicio de limpieza excelente. Recommendable 100% ![](https://a.travel-assets.com/ugc/hotel-reviews/61450328-e210-4d17-9c6f-4728cb3ec856-1765060367242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arturo Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Claudia Elvira 18 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Recomedable personas sin restricción de movilidad El hotel está muy bonito, nuevo, con buenas amenidades y gran servicio y amabilidad del personal, alimentos con buen sazón y temperatura, el único inconveniente es que es muy cansado para moverte dentro del hotel porque todo está en diferente nivel (lobby, habitaciones, restaurant, área de piscina y laguna) y no se cuenta con elevador ##### Claudia Elvira Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### ISAIAS 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities MARAVILLOSO ##### ISAIAS Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### MANUEL 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está muy bien el lugar, tranquilo e ideal para unos días de descanso… las vistas increíbles… Solo mejorar un poco la coordinación en restaurante, pero muy bien ##### MANUEL Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Bernardo 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel nuevo, excelente atención por parte del personal, accesible a varios clubes de playa. Tiene acceso a la laguna. ##### Bernardo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Gustavo 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### La mejor elección!! Todo Perfecto!! muy lindo lugar, con todas las comodidades para disfrutar de la laguna!! ##### Gustavo Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Esperanza 5 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Espectacular estancia El personal súper amable, las recámaras de muy buen tamaño, muy cómodas con vista espectacular. Alberca increíble y acceso a la Laguna con kayak que puedes usar sin costo. Divino diseño del hotel, buena comida. ##### Esperanza Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### EDUARDO 25 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nueva la propiedad, muy cálidos los empleados, excelente servicio y muy lindo el lugar! ##### EDUARDO Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Celic 28 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las instalaciones son de primer nivel todo limpio y nuevo, muy bien ejecutado arquitectónicamente. La ropa de cama muy cómoda y las toallas en excelente estado. El personal siempre dispuesto y muy amable. Una de las noches tuvimos un tema con falta de aseo a la habitación, pero se resolvió al día siguiente. Desde el momento de hacer mi reservación fueron muy amables e incluso tuvieron un detalle muy lindo de felicitación en la habitación pues les comenté que celebrábamos un cumpleaños. Lo único que le hace falta al hotel es mejorar su servicio de wifi y tener teléfonos en las habitaciones para contactar mas fácilmente a recepción o restaurante. ##### Celic Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Lizbeth 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El restaurante es muy bueno, las habitaciones son cómodas y tienen muy bonita vista ##### Lizbeth Stayed 4 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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