Title: Aktun Bacalar Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aktun Bacalar Hotel with an outdoor pool, 4-minute walk to Lake Bacalar ## Photo gallery for Aktun Bacalar ![Superior Studio Suite | Premium bedding, Select Comfort beds, in-room safe - Aktun Bacalar (Bacalar)](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/e7d6bedc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Studio Suite | Premium bedding, Select Comfort beds, in-room safe - Aktun Bacalar (Bacalar)](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/38c21736.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Aktun Bacalar (Bacalar)](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/d95d9f02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers - Aktun Bacalar (Bacalar)](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/e88e137e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Aktun Bacalar (Bacalar)](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/ec2240ee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aktun Bacalar provides amenities, such as a poolside bar and a garden. Stay connected with free in-room WiFi. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Bar - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Junior Double Room ![Junior Double Room | Premium bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/09538f98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Garden Individually furnished Individually decorated Air conditioning Smart TV Select Comfort bed Blackout curtains - Sleeps 3 - 1 King Bed OR 1 Single Sofa Bed ### View all photos for Junior Double or Twin Room ![Junior Double or Twin Room | Premium bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/5e1740ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double or Twin Room 8.0 Very good 2 reviews ### Highlights Furnished balcony or patio Garden Individually furnished Individually decorated Air conditioning Smart TV Select Comfort bed Blackout curtains - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Studio Suite ![Superior Studio Suite | Premium bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/e20ab03b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Garden Individually furnished Individually decorated Air conditioning Smart TV Select Comfort bed Blackout curtains - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Superior Studio Suite ![Superior Studio Suite | Premium bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/2ad19200.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Garden Individually furnished Individually decorated Air conditioning Smart TV Select Comfort bed Blackout curtains - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Bungalow, Lagoon View | Minibar, in-room safe, free WiFi, bed sheets](https://mediaim.expedia.com/lodging/96000000/95520000/95519500/95519439/b7d925fe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BoaBoa Bacalar Mario Villanueva Madrid - Spa - Pet-friendly - Free Wi-Fi - Air-conditioning 9.4 Exceptional 117 reviews [](https://www.expedia.co.uk/Bacalar-Hotels-BoaBoa-Bacalar.h95519439.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=66d54e8b-18a6-41b3-bdd8-34e3d892cfeb&top_cur=GBP) Ad ![Premium bedding, down duvets, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66430000/66425600/66425545/a1bfcf02_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 259 reviews £207 includes taxes & fees 11 Jan - 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On private beach - Pool - Spa - Parking included 8.8 Excellent 37 reviews £268 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Boca-De-Agua.h96013081.Hotel-Information?chkin=2026-1-13&chkout=2026-1-14&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=66d54e8b-18a6-41b3-bdd8-34e3d892cfeb&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Aktun-Bacalar.h92500120.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Aktun-Bacalar.h92500120.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.68140%2C-88.38885&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5szK0lV1hoWbJ-qB_mnTBisHH2g=) Mario Villanueva, Bacalar, QROO, 77935 #### What's nearby - Laguna Bacalar Ecological Park \- 5 min walk \- 0.3 miles - Fort of San Felipe \- 6 min walk \- 0.4 miles - Lake Bacalar \- 8 min walk \- 0.5 miles - Ecopark Bacalar \- 8 min walk \- 0.5 miles - Municipal Spa of Bacalar \- 15 min walk \- 0.8 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive #### Restaurants - ‪La Playita - ‬4 min walk - ‪Las Miches De La 1 - ‬5 min walk - ‪fruta - ‬6 min walk - ‪I Scream Bar - ‬6 min walk - ‪Mango y Chile - ‬6 min walk ## About this property ### Aktun Bacalar Hotel near Lake Bacalar Aktun Bacalar provides amenities, such as a poolside bar and a garden. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers - A TV in reception, luggage storage and outdoor furniture - Smoke-free property Room features All rooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Extra amenities include: - Bathrooms with heated floors and showers - 38-inch Smart TVs with digital channels - Furnished balconies or patios, wardrobes/cupboards and daily housekeeping ## Similar properties ![Garden view](https://images.trvl-media.com/lodging/40000000/39520000/39513400/39513359/96ec9612.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Poza Clara Sanctuary Hotel Mario Villanueva Madrid - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 106 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=39513359&PinnedHotelID=39513359&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/99000000/98460000/98456500/98456437/414b5ec0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Apartments Azure Bacalar - Pool - Free Wi-Fi - Air-conditioning - Outdoor space 9.0 Wonderful 65 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=98456437&PinnedHotelID=98456437&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/58000000/57200000/57191100/57191067/42b1038a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Galuna Bacalar Mario Villanueva Madrid - 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25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=50903909&PinnedHotelID=50903909&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/83000000/82670000/82667600/82667553/00fcc0dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alma de Zorro Bacalar - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 61 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=82667553&PinnedHotelID=82667553&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/35000000/34870000/34866400/34866396/7bb8cd38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Chukum Bacalar Mario Villanueva Madrid - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 102 reviews £83 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=34866396&PinnedHotelID=34866396&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/89000000/88130000/88120100/88120004/14cff5e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AGAM Hotel Boutique Bacalar - Adults Only Mario Villanueva Madrid - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 98 reviews £75 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=88120004&PinnedHotelID=88120004&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/40000000/39080000/39070500/39070443/6d5466e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tuparenda Bacalar Mario Villanueva Madrid - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 272 reviews £70 includes taxes & fees 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=39070443&PinnedHotelID=39070443&HadPinnedHotel=true®ionId=-1&adults=2) ![Super Premium "Penthouse" | Terrace/patio](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/c86448ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Suites Oasis Bacalar Bacalar Centro - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.8 Exceptional 129 reviews £129 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=42615657&PinnedHotelID=42615657&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - A poolside bar ### Things to do - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Change of towels on request - Housekeeping (daily) ### Outdoors - Garden - Outdoor furniture - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lever door handles - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk (132 centimetre high) ### More - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding - Select Comfort mattress ### Bathroom - Heated bathroom floor - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 38-inch smart TV with digital channels ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 9:00 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in Prior to arrival, you must complete online registration via a secure link Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 9831019907 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 9:00 PM ## Frequently asked questions ### Does Aktun Bacalar have a pool? ### Is Aktun Bacalar pet-friendly? ### How much is parking at Aktun Bacalar? ### What time is check-in at Aktun Bacalar? ### What time is check-out at Aktun Bacalar? ### Where is Aktun Bacalar located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aktun Bacalar Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.4 Amenities ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 48 8 - Good 10 6 - Okay 1 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Haydee 17 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is very nice, and the rooms are very spacious. The beds are very comfortable. The staff is very attentive and extremely kind. ##### Haydee Stayed 5 nights in Jul 2025 ### 8/10 Good #### Ricardo 17 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and spacious rooms, accessible location and very relaxing ambiance. ##### Ricardo Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Zaneta 7 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, we loved it, highly recommend! ##### Zaneta Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### James 11 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great property easy walk to everything ##### James Stayed 1 night in Jun 2024 ### 10/10 Excellent #### LILIANA 22 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is pretty nice! Is the second year that we stayed there and it is clean, fancy, really nice decoration and beds! ##### LILIANA Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Michael 29 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was amazing, stay here, period. ##### Michael Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Sheila 8 Feb 2025 Liked: Amenities The property was perfect for our large group we had use of an outdoor patio to gather. The hotel was near the fort and town square a restaurants. ##### Sheila Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Joshua 4 Jan 2024 Liked: Cleanliness, staff & service This place is awesome and the staff are great. ##### Joshua ### 10/10 Excellent #### Maricela 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was very nice. Great size and comfy beds. Great location to restaurants and to the Laguna. Restaurants that I recommend close by is Mr. Tacos and for breakfast I recommend Finisterre. La Playita is also a great please to eat for lunch and dinner. Bacalar is a gorgeous place. ##### Maricela Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Juan 4 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ideal location ##### Juan Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Glenn 14 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beds were very comfortable. Nice large rooms. Should be more than one soap for a 2 night stay. ##### Glenn Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### John 5 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice Lovely quiet spots, central and close to most restaurants and all ##### John Stayed 2 nights in Feb 2024 ### 8/10 Good #### Jose E. 27 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice updated rooms! ##### Jose E. Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Nicole 30 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again. ##### Nicole Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Adrian 19 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster. ##### Adrian Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Jessica 10 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here. ##### Jessica Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Damaris 27 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating. ##### Damaris Stayed 1 night in Jul 2023 ### 6/10 Okay #### Rocio 30 Jul 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen. ##### Rocio Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Randy 4 Jan 2026 Liked: Cleanliness, property conditions & facilities La habitación es Muy grande y comoda ##### Randy Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Mauricio 21 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo funcionó muy bien y el personal fue muy amable. El cuarto bastante amplio y con excelente iluminación. ![](https://a.travel-assets.com/ugc/hotel-reviews/ec653d92-2a16-4048-93a0-2f6bcdc0b94c-1763738616358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mauricio Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Rubi 15 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities La señal de internet era muy débil y casi no funcionaba. Además, encontramos una araña grande en la habitación y el agua caliente solo duraba unos tres minutos. En general, fue bastante inconveniente. ##### Rubi Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Mario 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar es bastante tranquilo, las habitaciones son muy lindas y cómodas, en cuanto a la atención de parte de los empleados, excelente, muy amables ##### Mario Stayed 2 nights in Sep 2025 ### 8/10 Good #### Fernando 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . Buen hotel, limpio y amplias las habitaciones ##### Fernando Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Daniela Andrea 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bonito, moderno y comodo Muy bonito lugar. La verdad me sorprendió y está muy cerca de la zona del centro turística. La habitación está súper cómoda y hermosa y muy buena la atención. Súper recomendable ##### Daniela Andrea Stayed 1 night in Apr 2025 ### 10/10 Excellent #### edgar 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo Bonito Un lugar Tranquilo , muy buenas infraestructura , atendido por personas muy amables, Bonito Hotel , muy cómoda cama, Todo Bonito ##### edgar Stayed 4 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - 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