Very friendly staff. Since we arrived before 12:00 pm rooms were not available. At first, we were given the choice between room on street level with wrought iron bars on window or room by inner court with very little light. We requested a different room on upper floors. We got a room on third floor with balcony and plenty of light. Very small shower and closet. However, good water pressure with plenty of hot water. Room rather small but clean. It suited our needs.
"Great place to stay with kids, close to downtown"
Had a great experience in this hotel. The only downside (and not really due to the hotel) was the shuttle service the hotel arranged for us to go back to the airport. Terrible service. Guy pushing us to hurry up and let us stranded (with kids) because we were 10 mins late. Had to take a bus to the airport from Achota but all ended up well (and saved 45 Euros).
"Nice reasonably priced hotel and centrally located"
Excellent friendly and helpful staff. Reception staff speak good English too.
Rooms clean and good en-suite if somewhat on the small side.
Good choice of breakfast food. Would definitely recommend this hotel to friends and family.
Traveller from Manchester, UK
Sercotel Puerta de Toledo Hotel is a 3-star hotel with 176 totally refurbished rooms and with all the necessary facilities …More
South of the centre, Atocha is Madrid’s largest train station with fast trains to Andalusia and, more surprisingly, tropical gardens (with a pleasant café) in the old terminal building. The Museum of Anthropology is opposite and, over the Ronda de Atocha, the Reina Sofia art museum has benefited enormously from a bold, modern expansion. Nearby, Teatro Circo Price is a traditional circus and ideal for children.
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