My stay was fine, but much of the staff seemed grumpy and cold, showing poor customer service. As well, the hotel is not located in a central location or in an interesting neighborhood, but the hotel is adequate.
The hotel is in front of the subway and train station also to the river, so location is great. We visited in winter time and the AC in room is not working, instead they run the heater and bedroom can be hot at night time so we solve this issue by opening the window during the day and temperature in room was ok to sleep through at night time. Decent mattress but I can't say the same about pillows!
Over all we had a good time and use the room only for shower and sleep. It was easy to find it and easy access coming from the airport (just take the subway to piramide station)
This is a small modern hotel created by its owner/manager Miguel in the traditional working class neighbourhood of Lavapies, which is near Atocha station and within easy walking distance of the three big museums and many other tourist destinations in Madrid. The rooms are comfortable in a modern style but not luxurious, well thought out and very clean. Breakfasts are enjoyable and good value though the choices are not extensive. The staff could not be more helpful with advice and solutions to practical problems.
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South of the centre, Atocha is Madrid’s largest train station with fast trains to Andalusia and, more surprisingly, tropical gardens (with a pleasant café) in the old terminal building. The Museum of Anthropology is opposite and, over the Ronda de Atocha, the Reina Sofia art museum has benefited enormously from a bold, modern expansion. Nearby, Teatro Circo Price is a traditional circus and ideal for children.
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