Title: Thompson Madrid, by Hyatt Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=76579070&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Thompson Madrid, by Hyatt Madrid's historic streets and rooftop views create perfect moments at this centrally located hotel near Gran Via, where city energy meets relaxation ## Photo gallery for Thompson Madrid, by Hyatt ![Exterior - Thompson Madrid, by Hyatt (Madrid)](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/868bd67a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Anastasia Lepa | Traveler](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/599136fe-cc33-426d-9341-05b47bada627-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Suite (Penthouse) | Hypo-allergenic bedding, minibar, in-room safe, desk - Thompson Madrid, by Hyatt (Madrid)](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/dc3f1ca0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Thompson Madrid, by Hyatt (Madrid)](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/w5755h3835x5y5-21e9755b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Thompson Madrid, by Hyatt (Madrid)](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/8ca5781e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Thompson Madrid boasts a prime location near Gran Via. Guests can enjoy the rooftop terrace, explore the garden, and use practical amenities like high-speed WiFi and laundry facilities. The attentive staff consistently earns praise from previous guests. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £243 includes taxes & fees 25 Jan - 26 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=76579070&PinnedHotelID=76579070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=76579070&PinnedHotelID=76579070&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=76579070&PinnedHotelID=76579070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=76579070&PinnedHotelID=76579070&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=76579070&PinnedHotelID=76579070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=76579070&PinnedHotelID=76579070&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=76579070&PinnedHotelID=76579070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=76579070&PinnedHotelID=76579070&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 22 of 22 rooms ### View all photos for Deluxe Room, 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/c90fa0b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains Private bathroom - 388 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (City View) ![Room, 1 King Bed (City View) | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/a68dea09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (City View) 7.0 Good 12 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains Private bathroom - 366 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Junior Studio Suite, Terrace ![Junior Studio Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/90830440.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite, Terrace 8.0 Very good 2 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains - 398 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, City View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/46e1fa03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, City View 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains - 603 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/c90fa0b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 10.0 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains Private bathroom - 291 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Terrace ![Room, 1 King Bed, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/a8767458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Terrace 10.0 Exceptional 3 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains - 334 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Single Beds (City View) ![Room, 2 Single Beds (City View) | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/e8a66101.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds (City View) 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains Private bathroom - 320 sq ft - City view - Sleeps 2 - 2 Single Beds ### View all photos for Suite, 2 Bedrooms ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/46e1fa03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains - 861 sq ft - 2 bedrooms - City view - Sleeps 5 - 1 King Bed and 1 Single Bed ### View all photos for Room, 1 King Bed, Balcony ![Room, 1 King Bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/3e26870b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony 9.0 Wonderful 6 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains - 323 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Suite, Terrace, Corner ![Suite, Terrace, Corner | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/3df393c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Terrace, Corner 10.0 Exceptional 1 review ### Highlights Furnished balcony Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains - 484 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Suite, Terrace ![Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/df051da6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Terrace ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains Separate bedroom - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite (Penthouse) ![Suite (Penthouse) | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/dc3f1ca0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Penthouse) ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains Separate bedroom - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/bc3cbc29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed - Sleeps 2 ### View all photos for Room, 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/w648h440x12y0-3a86b329.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed - Sleeps 2 ### View all photos for Room, 1 King Bed, Terrace ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/w632h440x20y0-9cea0cfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Terrace - Sleeps 2 ### View all photos for Suite, 1 King Bed, City View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/a2817406.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, City View - Sleeps 2 ### View all photos for King Room With Balcony ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/229272e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room With Balcony - Sleeps 2 ### View all photos for 2 Twin View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/w643h440x0y0-25005c96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Twin View - Sleeps 2 ### View all photos for Junior Suite With Terrace ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/393da61d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite With Terrace - Sleeps 2 ### View all photos for View King ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/w650h440x0y0-d9124f09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### View King - Sleeps 2 ### View all photos for Corner Suite With Terrace And City View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/d23b3464.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite With Terrace And City View - Sleeps 2 ### View all photos for Two Bedrooms Family Suite ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/cf406e1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedrooms Family Suite - Sleeps 4 ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15830000/15824600/15824558/6adfdca2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Madrid-Prado Madrid Centro - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.6 Exceptional 317 reviews £144 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Madrid-Hotels-DoubleTree-By-Hilton-Madrid-Prado.h15824558.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=4a8624f4-6484-48ad-89f2-fbaf36681d7d&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/26000000/25050000/25045600/25045585/bd73f053_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### CoolRooms Palacio de Atocha Madrid Centro - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Thompson-Madrid.h76579070.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Thompson-Madrid.h76579070.Hotel-Information) ## About the area Located in Madrid, Thompson Madrid, by Hyatt is in the city centre. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41857%2C-3.70288&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Q9UiIYKclmnxHSxZVKHSFK-kwWI=) Plaza del Carmen S/N, Madrid, Madrid, 28013 ### What's nearby - Gran Via \- 2 min walk \- 0.1 miles - Puerta del Sol \- 3 min walk \- 0.2 miles - Plaza de Callao \- 5 min walk \- 0.3 miles - Plaza de Santa Ana \- 6 min walk \- 0.4 miles - Plaza Mayor \- 8 min walk \- 0.5 miles ### Getting around - Gran Via Station - 3 min walk - Madrid Recoletos Station - 18 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive ### Restaurants - ‪Starbucks - ‬2 min walk - ‪Café&Tapas - ‬2 min walk - ‪TAKOS - ‬2 min walk - ‪Café & Té - ‬2 min walk - ‪100 Montaditos - ‬2 min walk ## About this property ### Thompson Madrid, by Hyatt Luxury hotel near Gran Via A short walk from Puerta del Sol and Plaza Mayor, Thompson Madrid, by Hyatt provides a rooftop terrace, a coffee shop/cafe and a garden. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift - A banquet hall, a 24-hour front desk and a front desk safe - Luggage storage, tour/ticket information and smoke-free property - Guest reviews give top marks for the helpful staff and location Room features All 174 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and sound-insulated walls. More amenities include: - LED light bulbs and eco-friendly cleaning products - Rainfall showers, eco-friendly toiletries and baths or showers - 55-inch TVs with cable channels - Wardrobes/cupboards, free infant beds and coffee/tea makers ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/21000000/20120000/20113200/20113119/b0269626.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric Gran Via Madrid Madrid Centro - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,000 reviews £228 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=20113119&PinnedHotelID=20113119&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/10000/8600/8556/39a0e440.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palacio de los Duques Gran Meliá - The Leading Hotels of the World Madrid Centro - Pool - Spa - Pet-friendly - Free Wi-Fi 9.8 Exceptional 854 reviews £317 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=8556&PinnedHotelID=8556&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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EUR 35 per person - 2 restaurants - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Things to do - 24-hour gym - Seasonal outdoor pool ### Family friendly - In-room cot - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Garden - Outdoor furniture - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - Art Deco architecture - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Built in 2022 - Comprehensive food waste policy - Comprehensive recycling policy - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Dressing gowns - Hair dryer - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch TV with cable channels ### Food and drink - Coffee/tea maker - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 20 October to 15 May: - Swimming pool ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 50 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately EUR 35 per person - Airport shuttle fee: EUR 110 per room (one-way) - Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours) - Pet fee: EUR 50 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from 01 May to 25 October ## Frequently asked questions ### Does Thompson Madrid, by Hyatt have a pool? ### How much does it cost to stay at Thompson Madrid, by Hyatt? ### Is Thompson Madrid, by Hyatt pet-friendly? ### What time is check-in at Thompson Madrid, by Hyatt? ### What time is check-out at Thompson Madrid, by Hyatt? ### Does Thompson Madrid, by Hyatt provide a shuttle to the airport? ### Where is Thompson Madrid, by Hyatt located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Thompson Madrid, by Hyatt Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.8 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 269 8 - Good 33 6 - Okay 6 4 - Poor 4 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Angelica 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Such an amazing hotel, the staff were so nice and the hotel was very clean. ##### Angelica Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Rehan 9 Oct 2025 Liked: Cleanliness, staff & service, amenities Location is great. ##### Rehan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Shakia Sharee 17 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Walkable and super friendly staff. ##### Shakia Sharee Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Wan-Yee 4 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We picked this hotel be sod it’s convenient location. We did online check in, and when we got there, our rooms were ready. Rooms are modern, classy and clean. The best part is their customer services. We were assisted by Camilo and German. Both are fantastic and helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/ba15684f-7491-4deb-967f-4dbff2179fcd-1767529767328.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/67c6f2bd-88b3-4003-95ce-cc52ecad0ec2-1767529776542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0cd83ce5-7aef-4862-818a-fd867d433534-1767529777619.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/af98c72e-32da-4e82-bc78-51bd894f4c9f-1767529765300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wan-Yee Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### FARIS 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and location ##### FARIS Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Monica P 14 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente todo ##### Monica P Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Laura 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Great location. Very friendly staff. ##### Laura Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Denisleydis 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay here! Everyone was extra nice and helpful! We liked the food at the downstairs restaurant, BARRA. ##### Denisleydis Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Jekaterina 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely gorgeous hotel. Amazing location and incredible team of staff. ##### Jekaterina Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Tanya 13 Sept 2025 Liked: Amenities Great property ##### Tanya Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Carlos 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel, in the best spot in Madrid ##### Carlos Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kfir 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service location and rooms ##### Kfir Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Sonia 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel w great service! Would definitely stay at the Thompson when we are back in Madrid . ##### Sonia Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Christopher 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities VERY nice modern property with quiet rooms and all the amenities you would expect from a Thompson. Close to all the tourist attractions and shopping. I would recommend for a visit to Madrid. ##### Christopher Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Jessica 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely amazing hotel. The room is so comfortable, absolute best shower ever, and prime location. The rooftop is beautiful, as well as, the lobby. The staff is top notch- most kind, attentive, helpful. We loved it and would definitely go back. ##### Jessica Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### joao arthur 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love Thompson Hotel! Second time at this wonderful hotel. Can’t think of another place to stay while in Barcelona. Beautiful, well located, wonderful beds and super helpful staff! Look no further! ##### joao arthur Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Trent 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### Trent Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### sameer 14 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property ##### sameer Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jack 26 Jun 2025 Very nice hotel in great location. Rooftop bar is very nice. ##### Jack Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Patrick 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room just a little noisy neighbours with doors slamming but either than that would recommend. Staff was amazing and cleaning staff was astonishing ##### Patrick Stayed 4 nights in Sep 2025 ### 8/10 Good #### Michael 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Rooms are a bit of a challenge compared to traditional hotels ##### Michael Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Ernesto Paul 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very Nice Hotel ##### Ernesto Paul Stayed 1 night in May 2025 ### 10/10 Excellent #### yousef 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel ##### yousef Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### John 28 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent beautiful property with great facilities and service in the heart of Puerta del Sol. ##### John Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Agustin 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great room, great location! The staff was amazing and very helpful. Room was very spacious and very comfortable. ##### Agustin Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [NH Madrid Barajas Airport](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Barajas-Airport.h523340.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Melia Castilla](https://www.expedia.co.uk/Madrid-Hotels-Melia-Castilla.h6066.Hotel-Information) > > [Plaza de España Skyline](https://www.expedia.co.uk/Madrid-Hotels-Be-Mate-Plaza-De-Espana.h22240886.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Hotel Agumar Atocha](https://www.expedia.co.uk/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [NH Madrid Ribera del Manzanares](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Ribera-Del-Manzanares.h4101730.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Hotel Puerta América](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Sercotel Gran Hotel Conde Duque](https://www.expedia.co.uk/Madrid-Hotels-Sercotel-Gran-Hotel-Conde-Duque.h17269.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [InterContinental Madrid by IHG](https://www.expedia.co.uk/Madrid-Hotels-InterContinental-Madrid.h22036.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [One Shot Luchana ](https://www.expedia.co.uk/Madrid-Hotels-One-Shot-Luchana-22.h5784203.Hotel-Information) > > [NH Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Atocha.h523332.Hotel-Information) > > [Travelodge Madrid Metropolitano](https://www.expedia.co.uk/Madrid-Hotels-Travelodge-Madrid-Alcala.h6141249.Hotel-Information) > > [Abba Madrid Hotel](https://www.expedia.co.uk/Madrid-Hotels-Abba-Madrid-Hotel-4Superior.h973312.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Eurostars Madrid Tower](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information) > > [Hilton Madrid Airport](https://www.expedia.co.uk/Madrid-Hotels-Hilton-Madrid-Airport.h1695661.Hotel-Information) ---