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"The flat in Suites Luchana was absolutely fantastic! It is huge for two people (you could def have 4 if using the futon in the living room). We had the Deluxe Duplex, which is super spacious, has a bathroom and a toilet and a lot of space to chill out. It is very centrally located, only a 35 min ..."…""The flat in Suites Luchana was absolutely fantastic! It is huge for two people (you could def have 4 if using the futon in the living room). We had the Deluxe Duplex, which is super spacious, has a bathroom and a toilet and a lot of space to chill out. It is very centrally located, only a 35 min ..."WWW…"

Reviewed on 4 Sep 2020

"Overall a great experience. Spent 12 days at the property. Had a problem at check in with the room that I had reserved not being available, but this was resolved the following day. Staff was pleasant and professional. Room was modern and very clean, bed comfortable. Sofa in bad shape and needs to ..."…""Overall a great experience. Spent 12 days at the property. Had a problem at check in with the room that I had reserved not being available, but this was resolved the following day. Staff was pleasant and professional. Room was modern and very clean, bed comfortable. Sofa in bad shape and needs to ..."WWW…"

Reviewed on 31 Dec 2020

"We booked this hotel for 7 nights. And there is big different between pictures in internet and real room. We got the room with own entrance from the street. It was a big mistake to take it. There is no soundproofing at all in this room (may be others are better). So all the night (if you are not ..."…""We booked this hotel for 7 nights. And there is big different between pictures in internet and real room. We got the room with own entrance from the street. It was a big mistake to take it. There is no soundproofing at all in this room (may be others are better). So all the night (if you are not ..."WWW…"

Reviewed on 15 Mar 2020

"It's a very beautiful place, but our apartment doesn't have any kitchen supply, even a coffee maker!!! I'm very disappointed with this because due the situation the cafeteria were close, so we can't get anything to eat or drink but the vending machines."…""It's a very beautiful place, but our apartment doesn't have any kitchen supply, even a coffee maker!!! I'm very disappointed with this because due the situation the cafeteria were close, so we can't get anything to eat or drink but the vending machines."WWW…"

Reviewed on 17 Mar 2020

"Great location, very clean and the receptionists couldn’t do enough for us. Thanks"…""Great location, very clean and the receptionists couldn’t do enough for us. Thanks"WWW…"

Reviewed on 26 Mar 2020

"I booked an atico / loft, but was allocated a room on the ground floor."…""I booked an atico / loft, but was allocated a room on the ground floor."WWW…"

Reviewed on 10 Sep 2020

"Location is great. Close to Plaza Mayor. Small rooms. Clothes washer takes up space but not hooked up. Cleaning mop, bucket etc. stashed in the bathroom giving off an odour. They don’t provide cleaning or tidying services (we stayed 3 nights)."…""Location is great. Close to Plaza Mayor. Small rooms. Clothes washer takes up space but not hooked up. Cleaning mop, bucket etc. stashed in the bathroom giving off an odour. They don’t provide cleaning or tidying services (we stayed 3 nights)."WWW…"

Reviewed on 5 Jan 2020

"I wanted to like this hotel as they are obviously making an effort to refurbish, however, the noise from the street, the corridor and the lifts make it very hard to sleep when you have an important meeting the next day. The beds are comfy but the rest was a disappointment!"…""I wanted to like this hotel as they are obviously making an effort to refurbish, however, the noise from the street, the corridor and the lifts make it very hard to sleep when you have an important meeting the next day. The beds are comfy but the rest was a disappointment!"WWW…"

Reviewed on 22 Jan 2020

"Good little studio, adequate for a couple of nights and great location. The plunge pool does the job of cooling you down (it's been 104° F/40 °C) but the pool could be a little cleaner. Very attentive and friendly staff. You're allowed guests to join you at the pool and they enjoyed it. The hallways ..."…""Good little studio, adequate for a couple of nights and great location. The plunge pool does the job of cooling you down (it's been 104° F/40 °C) but the pool could be a little cleaner. Very attentive and friendly staff. You're allowed guests to join you at the pool and they enjoyed it. The hallways ..."WWW…"

Reviewed on 27 Jul 2020

"Ubicación fantástica, vistas pintorescas y un apartamento de lujo"…""Ubicación fantástica, vistas pintorescas y un apartamento de lujo"WWW…"

Reviewed on 5 Sep 2019

"Le logement était horriblement sale à notre arrivé. Après avoir menacé le propriétaire de se plaindre auprès des autorités sanitaires"…""Le logement était horriblement sale à notre arrivé. Après avoir menacé le propriétaire de se plaindre auprès des autorités sanitaires"WWW…"

Reviewed on 18 Jan 2021

"Location is excellent! Right in the heart of Gran Via & accessible to public transportation. Near to almost everything, Plaza Callao is right across, excellent shops & great restaurants nearby. Great amenities like a full kitchen & the washer/dryer is a big plus! Very clean units. I would book here ..."…""Location is excellent! Right in the heart of Gran Via & accessible to public transportation. Near to almost everything, Plaza Callao is right across, excellent shops & great restaurants nearby. Great amenities like a full kitchen & the washer/dryer is a big plus! Very clean units. I would book here ..."WWW…"

Reviewed on 15 Mar 2020

"Central, clean and comfortable."…""Central, clean and comfortable."WWW…"

Reviewed on 28 Nov 2019

"Fantastic apartment easily accessible to Metro Callo on Gran Via. If this is your intended area do not hesitate to book here. From the booking through to the arrival information and checking in it couldn’t have been better. The apartment is newly decorated and furnished really well. It felt like ..."…""Fantastic apartment easily accessible to Metro Callo on Gran Via. If this is your intended area do not hesitate to book here. From the booking through to the arrival information and checking in it couldn’t have been better. The apartment is newly decorated and furnished really well. It felt like ..."WWW…"

Reviewed on 26 Jul 2020

"I looked around before booking this hotel, I read lots of reviews, I decided on this hotel because of the very good reviews, the location of the hotel and the price. We were not disappointed, this hotel and friendly staff really did live up to it's reputation. It's located virtually in the centre ..."…""I looked around before booking this hotel, I read lots of reviews, I decided on this hotel because of the very good reviews, the location of the hotel and the price. We were not disappointed, this hotel and friendly staff really did live up to it's reputation. It's located virtually in the centre ..."WWW…"

Reviewed on 10 Mar 2020

"I found everything about the hotel excellent. The room was spotlessly clean and I felt very safe. The staff were incredibly helpful and accommodating too. Overall I was very impressed and highly recommend the hotel. Excellent value for money !"…""I found everything about the hotel excellent. The room was spotlessly clean and I felt very safe. The staff were incredibly helpful and accommodating too. Overall I was very impressed and highly recommend the hotel. Excellent value for money !"WWW…"

Reviewed on 5 Oct 2020

"El apartamento está con mucho olor a humedad y la tubería del lavamanos gotea agua, faltan más paños y la alfombra del baño dada asco. El aire acondicionado servía pero la chimenea para el aire caliente estaba mala, es decir no lo pudimos usar porque enfriaba por un lado pero el calor que expulsa ..."…""El apartamento está con mucho olor a humedad y la tubería del lavamanos gotea agua, faltan más paños y la alfombra del baño dada asco. El aire acondicionado servía pero la chimenea para el aire caliente estaba mala, es decir no lo pudimos usar porque enfriaba por un lado pero el calor que expulsa ..."WWW…"

Reviewed on 4 Jul 2019

"Kitchen did not have any paper towel or basics as mentioned."…""Kitchen did not have any paper towel or basics as mentioned."WWW…"

Reviewed on 27 Jan 2020

"The bungalow was advertised as having a fridge, this may be the case in some but not in ours. Bedside mat and bedspread were dirty. Everything was very dated. Very basic but OK for a short stay close to Madrid."…""The bungalow was advertised as having a fridge, this may be the case in some but not in ours. Bedside mat and bedspread were dirty. Everything was very dated. Very basic but OK for a short stay close to Madrid."WWW…"

Reviewed on 4 Jun 2019