4.4/5 Excellent! (655 reviews)
We are frequent travelers and have stayed at many beautiful hotels, including several Melia properties. This one is absolutely exceptional. If you travel to Madrid this is the definitely the best place to stay. Every staff member went beyond to ensure our needs were met. The breakfast buffet had a very wide variety and every item was delicious. We left at 6am for our departure flight, which was too early for buffet, so the staff sent us complimentary room service food whichwas also an exceptional variety of food and drinks. For Level patrons a lounge is available 7am to 11pm with snacks, salad, bread, pastries, meats, seafood and unlimited drinks including alcohol. My wife used the Spa services and was very happy with the pool, massage etc.
This hotel is above 5 star, thanks to the wonderful staff.
Reviewed on 11 Aug 2022