Madrid Hotel Guide - Casino Hotels in Madrid, Spain

I have been staying in this hotel for many years. I like it but my only concern is that is not being well maintained for instance in my room one light switch came of when I used it, the glass in the side table was broken in one corner.

Clean, excellent location for the price, would highly recommend.

We stayed at the Hesperia for 4 nights in September. It was a bit further away from the core area so we had to take a taxi to and from the hotel every day but it was worth the expense. We were greeted upon check in very politely and hospitably, we got a room upgrade and the hotel room was very spacious, clean and comfortable. The hotel itself was quiet and very nice. We preferred being in a quieter hotel away from all the hustle especially after touring the city during the day. The staff was very friendly and helpful throughout our stay. The only downfall was the fitness room was being renovated while we were there but they offered us a pass to a nearby gym which was very good and pleasant. If you don't mind being away from the major area in Madrid, I would recommend the Hesperia. We will definitely go back there the next time in Madrid.

The best 1 star hotel I ever stayed. I loved to have a flat screen and my own bathroom , never expected it for the price.

Good location, good space, all acceptable. Good shower and nice stuff

We arrived at this hotel about an hour before the check in time. The staff greeted us wonderfully and offered to store our bags while the room was ready. They even called housekeeping for an estimated time. About five minutes later, we were still in the lobby trying to decide where to go eat, and they offered us an upgraded room that was ready right away. We decided to take it. What a wonderful room! Everything was spotless, and they had air fresheners in the room. Kitchen was stocked with coffee, cooking ware and utensils, and they provided a new dishcloth, soap, scrubber (individually packaged). Every room exceeded our expectations - even the sofa bed! The front desk staff was very helpful with recommendations for food, shopping, and tourist information. Hotel itself is about a block away from the metro, major thoroughfare and restaurants, and the Palacio Real. A 24hr supermarket is a six minute walk from the hotel as well. Loved our stay here, and would definitely stay again.

Terrible shower head, broken in places so squirted water in my face during every shower. I was promised double bed and was given two connected single beds. That's my only complaint

very pleasant stay in this hotel. Very helpful and polite staff. Nice continental style breakfast My daughter is living in Alcala for 6 months, studying at the University and this is only a 5 minute walk from the hotel. Very easy to find bus to and from Madrid airport If you wanted to save cash by booking room only there are dozens of bars / restaurants nearby where you can get breakfast and a coffee for under 5 Euros