Title: C. H. Chelo Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # C. H. Chelo Pension in Madrid, steps from Gran Via ![Family Room (4 people) | View from room](https://images.trvl-media.com/lodging/10000000/9420000/9416400/9416329/0d8abba5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/10000000/9420000/9416400/9416329/4e0f24eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase](https://images.trvl-media.com/lodging/10000000/9420000/9416400/9416329/5ea719ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Single Room | Bathroom | Combined shower/bathtub, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/10000000/9420000/9416400/9416329/3c685b87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room (3 people) | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9420000/9416400/9416329/4184b234.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies C. H. Chelo, in Madrid's heart, offers a practical retreat with free WiFi in every room. Multilingual staff help guests navigate city highlights, and an area shuttle makes exploration easy. Visitors appreciate the helpful team and proximity to Puerta del Sol. VIP Access 8.4 Very good ## Popular amenities - Housekeeping - Air conditioning - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=9416329&PinnedHotelID=9416329&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=9416329&PinnedHotelID=9416329&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=9416329&PinnedHotelID=9416329&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=9416329&PinnedHotelID=9416329&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=9416329&PinnedHotelID=9416329&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=9416329&PinnedHotelID=9416329&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9416329&PinnedHotelID=9416329&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9416329&PinnedHotelID=9416329&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9420000/9416400/9416329/cad25af2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double or Twin Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning LCD TV Blackout curtains Shower/bath combination Private bathroom Digital channels Desk Daily housekeeping - 118 sq ft - Sleeps 2 - 2 Single Beds ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9420000/9416400/9416329/cad25af2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning LCD TV Blackout curtains Shower/bath combination Private bathroom Digital channels Desk Daily housekeeping - 118 sq ft - City view - Sleeps 2 - 1 Double Bed ![Family Room (4 people) | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9420000/9416400/9416329/532ccb31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (4 people) 10.0 Exceptional 3 reviews ### Highlights Air conditioning LCD TV Blackout curtains Shower/bath combination Private bathroom Digital channels Desk Daily housekeeping - 237 sq ft - Sleeps 4 - 4 Single Beds ![Family Room (3 people) | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9420000/9416400/9416329/0257c843.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (3 people) 8.8 Excellent 3 reviews ### Highlights Air conditioning LCD TV Blackout curtains Shower/bath combination Private bathroom Digital channels Desk Daily housekeeping - 161 sq ft - Sleeps 3 - 3 Single Beds ![Single Room | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9420000/9416400/9416329/46ef3a94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.2 Wonderful 7 reviews ### Highlights Air conditioning LCD TV Blackout curtains Shower/bath combination Private bathroom Digital channels Desk Daily housekeeping - 65 sq ft - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/990000/982000/981986/1775ab96.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Holiday Inn Express Madrid-San Sebastian de los Reyes by IHG San Sebastian de los Reyes - Breakfast included - Free WiFi - Parking available - Business services 8.2 Very good 801 reviews £70 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Madrid-Hotels-Holiday-Inn-Express-Madrid-San-Sebastian-De-Los-Reyes.h981986.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=249dbe44-c5e8-4055-afe7-95f5f9136a09&top_cur=GBP) Ad ![Daily cooked-to-order breakfast (EUR 27 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6430000/6427300/6427217/48962ed8_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Only YOU Boutique Hotel Madrid Centro - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-C-H-Chelo.h9416329.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-C-H-Chelo.h9416329.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42144%2C-3.70028&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r0GrCfR8OQCsnHOa8AV8e2z92gM=) Hortaleza 17, 3º Izquierda, Madrid, Madrid, 28004 #### What's nearby - Gran Via - 3 min walk - 0.2 miles - Puerta del Sol - 8 min walk - 0.5 miles - Plaza Mayor - 13 min walk - 0.7 miles - Prado Museum - 13 min walk - 0.7 miles - Royal Palace of Madrid - 17 min walk - 1.0 mile #### Getting around - Gran Via Station - 3 min walk - Madrid Recoletos Station - 12 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive #### Restaurants - ‪El Tigre del Norte - ‬1 min walk - ‪Fratelli d'Italia - ‬1 min walk - ‪Hot Bar - ‬1 min walk - ‪Muerde o Chupa - ‬1 min walk - ‪El Desván Bakery - ‬1 min walk ## About this property ### C. H. Chelo Pension near Gran Via Close to Puerta del Sol and Plaza Mayor, C. H. Chelo has plenty to offer. Stay connected with free in-room WiFi. Other perks at this pension include: - A local area shuttle, luggage storage and tour/ticket information - Multilingual staff and a lift Room features All guest rooms at C. H. Chelo offer comforts, such as air conditioning, in addition to Extra conveniences in all rooms include: - Bathrooms with shower/bath combinations - 22-inch LCD TVs with digital channels - Daily housekeeping and desks ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Offsite parking available (EUR 19 per day) - Area shuttle (surcharge) ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - Lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 22-inch LCD TV with digital channels ### More - Air conditioning - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 PM Contactless check-in and check-out are available Late check-in subject to availability Late check-in fee: EUR 20 for check-in between 11:30 PM and 2:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions The front desk is open daily from 9:00 AM - 11:30 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 15 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Nearby parking fee: EUR 19 per day (1312 ft away) - Late check-in fee: EUR 20 for check-in between 11:30 PM and 2:00 PM - Rollaway bed fee: EUR 15 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as C. H. Chelo Motel Madrid C. H. Chelo Motel C. H. Chelo Madrid C. H. Chelo C. H. Chelo Madrid C. H. Chelo Pension C. H. Chelo Pension Madrid ## Frequently asked questions ### Is C. H. Chelo pet-friendly? > No, pets are not allowed at this property. ### How much is parking at C. H. Chelo? > This property doesn't offer parking. ### What time is check-in at C. H. Chelo? > Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available from 11:30 PM to 2:00 PM for a fee of EUR 20. ### What time is check-out at C. H. Chelo? > Checkout is at noon. ### Where is C. H. Chelo located? > Located in Madrid Centro, this pension is steps away from Casino Gran Via and Gran Via. Puerta del Sol and Plaza de España - Princesa are also within 10 minutes. Gran Via Station and Chueca Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## C. H. Chelo Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 7.8 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 125 8 - Good 146 6 - Okay 50 4 - Poor 11 2 - Terrible 6 ### 10/10 Excellent #### Humberto 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice but small. ##### Humberto Stayed 4 nights in Sep 2025 ### 8/10 Good #### Yumi 17 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located good area, near from downtown. few minutes from the supermarket. Stuffs are nice and kind. ##### Yumi Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Pham Hoang Lan 28 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very welcoming and convenient location! ##### Pham Hoang Lan Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Fabian 31 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent value, it’s not the Hilton but provides a friendly welcome by the owner, clean comfortable bed and clean shower which is all you need. ##### Fabian Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### REMIGIO 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great like it ##### REMIGIO Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Maria 20 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like everything been here twice will come back ##### Maria Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Madeleine Sahar 25 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The owners were very friendly and sweet! The room was also quite nice and well-located in the city ##### Madeleine Sahar Stayed 12 nights in Jan 2023 ### 10/10 Excellent #### Gigliola 31 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Location 👌 Excellent location, very clean, excellent price... ##### Gigliola Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### DAVID 19 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location - small, but clean. Very friendly and helpful management. Will definitely recommend! ##### DAVID Stayed 5 nights in Sep 2022 ### 6/10 Okay #### Eduardo 4 Nov 2024 Liked: Cleanliness, staff & service Basic but clean and nice staff. Not that easy to find because the sign that has the name is covered by a tree. The sign on the door it says another name ##### Eduardo Stayed 1 night in Nov 2024 ### 10/10 Excellent #### wilma 11 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great budget hotel. Excellent service and location Excellent service. The staff very nice. It is very compact room but with great comfort and very clean. In the heart of Madrid. Safe ##### wilma Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Ismael 6 Jul 2022 Liked: Staff & service, amenities, property conditions & facilities We rented an appartment with two bedrooms, it has an amazind livingroon, kitchen and exterior terrace. It is located a few meter from the "Cristo del Sol" ##### Ismael Stayed 3 nights in Jun 2022 ### 6/10 Okay #### Juan 26 Jan 2024 Liked: Cleanliness #### So basic It is close to Gran Via and restaurants, but it is not comfortable. ##### Juan Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Abraham 10 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Great Location with Safety Concerns The hotel is located near Gran Via and both metro & commuter train stations, so there were a lot of great dining and shopping options available. The private suite was small with a small refrigerator, but no microwave. Also, the bathroom sink was way too small and inconvenient to use. The owner and staff were very friendly. There's one incident worth mentioning. At the check-in, the owner told us to just leave our keys on the reception window if we're checking out before 0900, which we did. However, when we went down stairs, the main door of building was locked from the inside and you needed the key to open that door to get out of the building. This could've been a dangerous situation if there was a fire in the building and people are trapped because they couldn't get out of the building. ##### Abraham Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Martín 12 May 2024 Liked: Staff & service Disliked: Amenities Wry small bathroom. A danger and hazard really/ ##### Martín Stayed 1 night in Mar 2024 ### 6/10 Okay #### Johnny 9 Mar 2024 Liked: Cleanliness, staff & service #### Good budget friendly place If you want a place to sleep and are planing on being on the city a lot and not in the room then this is the place. It is small but works if you are on a budget. The only complain is the the street is loud up until 3-4am so it is a little difficult to get rest. They provide earplugs to help and of course this is not their fault, it’s just the neighborhood. We enjoyed our stay and it helped us keep the budget available for other activities. ##### Johnny Stayed 3 nights in Mar 2024 ### 4/10 Poor #### Thomas 10 Mar 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities The property was in a good location within Madrid, but the street was somewhat rundown. The hotel was the same. It just did not meet my standards. It was old and tattered. We ended up departing after one night and took another hotel. You know that you in the wrong place when the hotel supplies ear plugs on the night stand. ##### Thomas Stayed 2 nights in Feb 2024 ### 8/10 Good #### Louiza 20 Sept 2022 Liked: Cleanliness, staff & service #### Great location for a “no frills” stay Really centrally located with Gran Via just steps away. The room was a great size and was also very clean with a hair dryer, towels, ear plugs, and water provided. Air conditioner in the room was excellent. Our room had a mini fridge, which was nice. The bathroom in our room was tiny and difficult for even one person to move around in. It was also VERY dark in the bathroom and we had to use the flashlight on our cell phone to add lighting. While all the towels provided were super clean, they definitely felt like they had been washed one too many times and were very rough. We had a room that overlooked Calle Hortaleza and it gets very loud at night. We slept with ear plugs, which helped, but the noise goes all through the night. The wifi in our room was very spotty, too. There are 5 different wifi networks to choose from for the hostal but our room got only 2 of them and even those 2 would go in and out. It’s a perfect “no frills” place if all you’re looking to do is shower & sleep in your room. Despite some room for improvement, I would definitely recommend staying here due to the amazing location & cleanliness of everything. ##### Louiza Stayed 3 nights in Sep 2022 ### 8/10 Good #### Alejandro 19 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities La señora que me recibió dejó que pudiera guardar mi equipaje antes del check in pues llegué temprano y tuvo mi cuarto listo súper rápido. Súper amable. Muchísimas gracias. Necesitaba un lugar donde dormir una noche de escala en la ciudad sin demasiado lujo y con aire acondicionado para combatir los 40 grados de Madrid y el hotel fue muy conveniente en cuanto relación precio/calidad. La habitación era pequeña y también el baño pero suficiente para un viajero solo. Saludos. ##### Alejandro Stayed 1 night in Aug 2025 ### 8/10 Good #### Ismael 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Ismael Stayed 1 night in Aug 2025 ### 8/10 Good #### Laurens 17 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ideale locatie en alles in de buurt. ##### Laurens Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### Annita 13 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Poca sicurezza ##### Annita Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Guadalupe 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente servicio, se nos olvidó algo y rápidamente nos contactaron, súper buena ubicación. ##### Guadalupe Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Chesare 30 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy limpio y tranquilo y cercas de todo, muy buena ubicación ##### Chesare Stayed 10 nights in Jun 2025 ### 6/10 Okay #### Maribel 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nuestra estadia fue se puede decir buena pero con algunos problemas, el elevados carias veces estaba fuera de servicio y segundo en las noches se escuchaba mucho ruido de personas de otros pisos y no se podia dormir la ubicacion es muy buena también el servicio ,pero lo único era eso mucho ruido en las noches. ##### Maribel Stayed 5 nights in May 2025 ## 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