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Overview of Hotel Emperador

Photo gallery

Featured image
Outdoor pool, pool loungers, lifeguards on site
Outdoor pool, pool loungers, lifeguards on site
Outdoor pool, pool loungers, lifeguards on site
Minibar, in-room safe, desk, soundproofing

Hotel Emperador

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationLope de Vega Theatre1 min walk
    Popular LocationPuerta del Sol9 min walk
    Popular LocationRoyal Palace of Madrid9 min walk
    AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)27 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sat, Jan 30 - Mon, May 31.

Triple Room

4.4/5 guest room rating
  • 312 sq ft
  • Sleeps 3
  • 2 Single Beds OR 1 Single Bed

Standard Double or Twin Room (Not refundable)

4.3/5 guest room rating
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Double Room Single Use

3.9/5 guest room rating
  • 226 sq ft
  • Sleeps 1
  • 1 Single Bed

Standard Double or Twin Room

4.3/5 guest room rating
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Double Room Single Use (Not refundable)

4.5/5 guest room rating
  • 226 sq ft
  • Sleeps 1
  • 1 Single Bed

Club Room, 1 Double or 2 Single Beds

4.8/5 guest room rating
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Single Room (Interior)

3.9/5 guest room rating
  • 96 sq ft
  • Sleeps 1
  • 1 Large Single Bed

About this area

Madrid

Located in Madrid, Hotel Emperador is in the city centre and near the airport. Thyssen-Bornemisza National Museum and Prado Museum are cultural highlights, and some of the area's popular attractions include Madrid Wax Museum and Madrid Amusement Park. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or WiZink Center. Guests love the hotel's convenience for public transportation: Santo Domingo Station is just steps away and Callao Station is 3 minutes on foot.
Popular Location

What's nearby

  • Lope de Vega Theatre - 1 min walk
  • Puerta del Sol - 9 min walk
  • Royal Palace of Madrid - 9 min walk
  • Mercado de San Miguel - 9 min walk
  • Plaza Mayor - 10 min walk

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 27 min drive

Restaurants

  • Vietnam Mekong - 3 min walk
  • El Ingenio - 4 min walk

About this property

Hotel Emperador

4-star Madrid hotel in Madrid Centro, walk to Gran Via Street
This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a coffee shop/café and a snack bar/deli are on-site. All 232 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with satellite channels, and guests will also find room service (during limited hours) and hairdryers.
Hotel Emperador offers 232 forms of accommodation with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 31 per night)
  • Covered valet parking on site (EUR 31 per day)
  • 24 hours off-site parking (EUR 31 per night)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 20.90 per person
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness centre
  • Lifeguards on site
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 11 meeting rooms
  • Conference centre (2153 square feet of space)

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – April 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 30 January 2021 to 31 May 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2021 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 27.5 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 20.90 per person (approximately)
  • Covered self-parking fee: EUR 31 per night
  • Valet parking fee: EUR 31 per day
  • Nearby parking fee: EUR 31 per night (open 24 hours)
  • Rollaway bed fee: EUR 27.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Hotel Emperador and receive a full refund?
Yes, Hotel Emperador offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Emperador cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Emperador have a pool?
Yes, this property has an outdoor pool.
Is Hotel Emperador pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Emperador?
Self-parking is available for EUR 31 per night. Valet parking is available for EUR 31 per day.
What time is check-in at Hotel Emperador?
Check-in is from 2:00 PM - anytime.
What time is check-out at Hotel Emperador?
Checkout is at noon.
Where is Hotel Emperador located?
Located in Madrid Centro, this hotel is steps away from Lope de Vega Theatre, Gran Via Street and Teatro Rialto. Puerta del Sol and Royal Palace of Madrid are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 473 out of 998 reviews
5 - Excellent 47%
Rating 4 - Good. 394 out of 998 reviews
4 - Good 39%
Rating 3 - Okay. 89 out of 998 reviews
3 - Okay 9%
Rating 2 - Poor. 29 out of 998 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 998 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Travelled with family
Disliked: Amenities
Terrace closed until summer. Bar did not allow bring my own food and then buy drinks. I brought my own sandwich hoping to buy drinks and sit there and I was told I could not consume my food there unless I buy their own food. Worse. In a national crisis because flights cancellations due to Coronavirus emergency, I had to call my airline. I left one already paid night before, due to the emergency in the country, and still, I was charged 30 euros for two short phone calls to my airline. So, they overcharged for the calls (30 euros or so for two short local calls) regardless that I was leaving one night before that I already paid. Bad and greedy attitude before an emergency. Show total disregard for their customer satisfaction
Stayed 7 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location. Upscale hotel with a reasonable price.
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the beds were very comfortable. The shower was great. Hairdryer broke on first night and was replaced within 5 mins. No soap on first night, which was not good especially in the current climate, but we did get some on the second day. Only 2 milks given and each time we asked for more we were just given 2, which isn’t really enough.
Stayed 2 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location on the Gran Via and connected to the Metro in several directions.
Stayed 4 nights in Feb 2020

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