Hotel Emperador

Photo gallery for Hotel Emperador

Primary image
Outdoor pool, pool loungers, lifeguards on site
Outdoor pool, pool loungers, lifeguards on site
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Hotel Emperador

VIP Access

Hotel Emperador

4.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Gran Via 53, Madrid, Madrid, 28013

Explore the area

  • Popular LocationLope de Vega Theatre1 min walk
  • Popular LocationPuerta del Sol9 min walk
  • Popular LocationPlaza Mayor10 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)26 min drive

Choose dates to view prices

About this area

Madrid

Hotel Emperador is located in Madrid Centro, a neighbourhood in Madrid, and is in a shopping district and near the airport. Royal Palace of Madrid and Temple of Debod are notable landmarks, and the area's natural beauty can be seen at El Retiro Park and Madrid Rio. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Las Ventas. Guests love the hotel's convenience for public transportation: Santo Domingo Station is just steps away and Callao Station is 3 minutes on foot.

What's nearby

  • Lope de Vega Theatre - 1 min walk
  • Puerta del Sol - 9 min walk
  • Royal Palace of Madrid - 9 min walk
  • Plaza Mayor - 10 min walk
  • Plaza de la Villa - 12 min walk

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 26 min drive

Restaurants

  • Padrao - 2 min walk
  • Da Nicola - 2 min walk
  • Curry Masala - 2 min walk
  • Oskar - 2 min walk
  • Casa Lafu - 3 min walk

About this property

Hotel Emperador

4-star Madrid hotel in Madrid Centro, walk to Gran Via Street
This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site. All 232 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with satellite channels, and guests will also find room service and hairdryers.
Hotel Emperador offers 232 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 31 per night)
  • 24 hours off-site parking within 656 ft (EUR 31 per night)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 14 for adults and EUR 14 for children
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness centre
  • Lifeguards on site
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference centre (2153 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – April 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 38.5 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 14 for adults and EUR 14 for children (approximately)
  • Covered self-parking fee: EUR 31 per night
  • Nearby parking fee: EUR 31 per night(656 ft away; open 24 hours)
  • Rollaway bed fee: EUR 38.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 518 out of 956 reviews
5 - Excellent 54%
Rating 4 - Good. 329 out of 956 reviews
4 - Good 34%
Rating 3 - Okay. 77 out of 956 reviews
3 - Okay 8%
Rating 2 - Poor. 20 out of 956 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 956 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. Hotel staff was extremely helpful. Location is ideal.
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my stay at the hotel was excellent, a great staff in all areas especially in the bar that a girl named Evelyn attended us who was wonderful. The only thing I think they should do is improve the bathrooms and carpets in the rooms
Stayed 6 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very pleased with service and room. Breakfast was fantastic. Great help in locating things to visit.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Location, clean, service, front desk was prompt to help with anything we ask. Barbara the lady at bar was amazing!!! Helped us with all pur questions and concerns and even made us dinner reservations… definitely recommend!!!
Stayed 10 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is lovely. Lobby and common areas have old school fabulous decor. The rooms are modern though. Bathroom is big. Bed is comfy. Safe works. Mini-bar inside fridge. Property is centrally located. Near lots of restaurants, theaters, and other entertainment. Sort of reminds of Time Square a little. I didnt hear outside noise from my room though. No faceclothes or place to put toiletries while in the shower. This is not unusual for European hotels though. I experienced this at 2 of th 3 hotels I stayed at during this trip. I would definitely stay here again.
Stayed 2 nights in May 2022