2/5 Poor
Verified traveller
Travelled with family
18 Mar 2020
Disliked: Amenities
Terrace closed until summer. Bar did not allow bring my own food and then buy drinks. I brought my own sandwich hoping to buy drinks and sit there and I was told I could not consume my food there unless I buy their own food.
Worse. In a national crisis because flights cancellations due to Coronavirus emergency, I had to call my airline. I left one already paid night before, due to the emergency in the country, and still, I was charged 30 euros for two short phone calls to my airline. So, they overcharged for the calls (30 euros or so for two short local calls) regardless that I was leaving one night before that I already paid. Bad and greedy attitude before an emergency. Show total disregard for their customer satisfaction
Stayed 7 nights in Mar 2020
