Title: Eurostars Puerta Madrid Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eurostars Puerta Madrid Hotel with a restaurant, in the vicinity of Riyadh Air Metropolitano ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/900000/891100/891025/3e84e878.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Suite | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/891100/891025/1fb97b5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/900000/891100/891025/75fe75ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/891100/891025/4b6962e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/900000/891100/891025/6d797a52.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Riyadh Air Metropolitano and Bernabéu Stadium, Eurostars Puerta Madrid provides a free daily manager's reception, a terrace and a coffee shop/cafe. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 8.6 Excellent ## Popular amenities - - Room service - Housekeeping - Laundry - Gym - Air conditioning £80 includes taxes & fees 14 Dec - 15 Dec ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=891025&PinnedHotelID=891025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=891025&PinnedHotelID=891025&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=891025&PinnedHotelID=891025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=891025&PinnedHotelID=891025&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=891025&PinnedHotelID=891025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=891025&PinnedHotelID=891025&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=891025&PinnedHotelID=891025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=891025&PinnedHotelID=891025&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/891100/891025/45cb1d9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available TV Blackout curtains Down duvet Bidet Private bathroom - 258 sq ft - Sleeps 2 - 1 King Bed ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/891100/891025/dc96a3ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Single Use ### Highlights Soundproofed Air conditioning Connecting rooms available TV Blackout curtains Down duvet Bidet Private bathroom - 291 sq ft - Sleeps 1 - 1 King Bed ![Deluxe Double Room (Sofa Bed) | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/891100/891025/e581df69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (Sofa Bed) ### Highlights Soundproofed Air conditioning Connecting rooms available TV Blackout curtains Down duvet Bidet Private bathroom - Sleeps 3 - 1 King Bed and 1 Single Murphy Bed ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/891100/891025/b578bfbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite (Single Use) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available TV Blackout curtains Down duvet Bidet - 495 sq ft - Sleeps 1 - 1 King Bed ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/891100/891025/b578bfbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available TV Blackout curtains Down duvet Bidet - 495 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107720000/107712500/107712458/9c7d4528_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### B&B Hotel Madrid Tres Cantos Tres Cantos - Free WiFi - Air conditioning - Breakfast available - Housekeeping 8.6 Excellent 35 reviews £50 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Madrid-Hotels-BB-Hotel-Madrid-Tres-Cantos.h107712458.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=1f0a2e69-9038-40fc-af47-3d24b61d75d1&top_cur=GBP) Ad ![Property entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/700000/694700/694623/d358d36a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Mirador de Chamartin Ciudad Lineal - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 701 reviews £89 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Mirador-De-Chamartin.h694623.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=1f0a2e69-9038-40fc-af47-3d24b61d75d1&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/523400/523341/65a91a8d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Exe Pozuelo Pozuelo de Alarcon - Parking included - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 286 reviews £58 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Exe-Pozuelo.h523341.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=1f0a2e69-9038-40fc-af47-3d24b61d75d1&top_cur=GBP) Ad ![Seasonal outdoor pool, open 10:30 AM to 8:30 PM, lifeguards on site](https://images.trvl-media.com/lodging/21000000/20250000/20247800/20247772/cac64ab9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Exe Zarzuela Park Moncloa-Aravaca - Pool - Parking included - Free WiFi - Air conditioning 8.2 Very good 148 reviews £69 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Zarzuela-Park.h20247772.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=1f0a2e69-9038-40fc-af47-3d24b61d75d1&top_cur=GBP) Ad ![Double Room | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/122000000/121720000/121718400/121718343/363ee834.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hostal La Vera Madrid Centro - Free WiFi £60 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Hostal-La-Vera.h121718343.Hotel-Information?chkin=2025-12-9&chkout=2025-12-10&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=1f0a2e69-9038-40fc-af47-3d24b61d75d1&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18900/18863/e32862bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Imagine Chamartín - 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Pool - Free airport shuttle - Pet-friendly - Free WiFi 9.4 Exceptional 620 reviews £103 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Innside-Madrid-Valdebebas.h103911115.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=1f0a2e69-9038-40fc-af47-3d24b61d75d1&top_cur=GBP) Ad ![Design Suite | Minibar, in-room safe, blackout curtains, soundproofing](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78400000/78394000/78393913/w3840h2557x0y3-fbcf21a7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Social Hub Madrid 4 star Austrias - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 234 reviews £101 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Madrid-Hotels-The-Social-Hub-Madrid-4.h78393913.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=1f0a2e69-9038-40fc-af47-3d24b61d75d1&top_cur=GBP) Ad ![Premium bedding, Select Comfort beds, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15380000/15372000/15371941/17643795_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Torre de Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,258 reviews £170 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=1f0a2e69-9038-40fc-af47-3d24b61d75d1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Eurostars-Puerta-Madrid.h891025.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Eurostars-Puerta-Madrid.h891025.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.44766%2C-3.63689&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ddILu0bKwRnoA2nswFYGecWcymc=) Juan Rizi, 5, Madrid, Madrid, 28027 #### What's nearby - La Quinta de los Molinos Park - 6 min walk - 0.4 miles - Calle de Alcalá - 11 min walk - 0.6 miles - Arturo Soria Plaza Shopping Center - 14 min walk - 0.8 miles - Centro Comercial Campo de las Naciones - 3 min drive - 1.8 miles - IFEMA - 4 min drive - 2.2 miles #### Getting around - San Fernando Henares Station - 9 min drive - Suanzes Station - 17 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 9 min drive #### Restaurants - ‪Sabor Azafrán - ‬9 min walk - ‪Junior's - ‬11 min walk - ‪Santagloria Coffee & Bakery - ‬6 min walk - ‪Bar Antonio - ‬10 min walk - ‪Rodilla - ‬5 min walk ## About this property ### Eurostars Puerta Madrid Upscale hotel near Riyadh Air Metropolitano Located close to Bernabéu Stadium, Eurostars Puerta Madrid provides a free daily manager's reception, a terrace and a coffee shop/cafe. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additional perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Meeting rooms, smoke-free property and a lift - A 24-hour front desk, coffee/tea in reception and luggage storage - Guest reviews speak highly of the helpful staff Room features All 194 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with separate baths/showers and bidets - 32-inch TVs with satellite channels - Wardrobes/cupboards, LED light bulbs and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201729/50d25027.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ILUNION Atrium Ciudad Lineal - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,008 reviews £77 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=2201729&PinnedHotelID=2201729&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 18 per person)](https://images.trvl-media.com/lodging/1000000/800000/796700/796680/76070f05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ILUNION Pio XII Chamartín - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,018 reviews £74 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=796680&PinnedHotelID=796680&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1070000/1065700/1065625/50f7559f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ILUNION Alcalá Norte San Blas-Canillejas - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,006 reviews £71 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=1065625&PinnedHotelID=1065625&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/50000/48900/48884/e7bcf95b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Avenida América San Blas-Canillejas - Free airport shuttle - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,017 reviews £88 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=48884&PinnedHotelID=48884&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2830000/2825900/2825890/a6bd6e0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Axor Feria San Blas-Canillejas - Pool - Hot tub - Spa - Free airport shuttle 8.8 Excellent 1,020 reviews £92 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=2825890&PinnedHotelID=2825890&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1150000/1149600/1149580/420cc856.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Exe Madrid Norte Hortaleza - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 833 reviews £110 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1149580&PinnedHotelID=1149580&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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EUR 15 for adults and EUR 9 for children - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Things to do - Gym ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 5 meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 6 accessible parking spaces - Handrails in stairways - Lift - Smooth flooring in public areas - Thin carpet in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 7 floors - At least 80% lighting from LEDs - Built in 2000 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 32-inch TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Laptop workspace - LED lighting - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 1:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 9 for children - Covered self-parking fee: EUR 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses solar energy Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is required for transport to and from this property Parking height restrictions apply ### Property is also known as Silken Puerta Madrid Silken Puerta Madrid Madrid Hotel Silken Puerta Madrid Hotel Hotel Silken Puerta Madrid Madrid Hotel Silken Puerta Madrid Hotel Madrid ## Frequently asked questions ### Is Eurostars Puerta Madrid pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Eurostars Puerta Madrid? > As of 1 Dec 2025, prices found for a 1-night stay for 2 adults at Eurostars Puerta Madrid on 14 Dec 2025 start from £80.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Puerta-Madrid.h891025.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Eurostars Puerta Madrid? > Self-parking is available for EUR 15 per day. ### What time is check-in at Eurostars Puerta Madrid? > Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours. ### What time is check-out at Eurostars Puerta Madrid? > Checkout is at noon. ### Where is Eurostars Puerta Madrid located? > Located in San Blas-Canillejas, this hotel is 2.6 mi (4.2 km) from Riyadh Air Metropolitano, and within 9 mi (15 km) of Bernabéu Stadium and Thyssen-Bornemisza National Museum. Prado Museum and El Retiro Park are also within 9 mi (15 km). Suanzes Station is 17 minutes by foot and Ciudad Lineal Station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Eurostars Puerta Madrid Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 328 8 - Good 217 6 - Okay 54 4 - Poor 25 2 - Terrible 17 ### 9.2/10 Cleanliness ### 8.6/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Jose 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very comfortable bed and clean ##### Jose Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Luis Sebastian 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good business hotel. Great hotel, comfortable, nice breakfast included. ##### Luis Sebastian Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Alexander 1 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is a good hotel located close to the airport. ##### Alexander Stayed 1 night in Jul 2024 ### 8/10 Good #### Maria 23 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient to stay near airport. ##### Maria Stayed 1 night in Aug 2024 ### 6/10 Okay #### Adriana 29 Dec 2024 Liked: Staff & service, property conditions & facilities The property is okay and close to the airport ##### Adriana Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Peter 7 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective. ##### Peter Stayed 2 nights in Mar 2025 ### 8/10 Good #### Ana Paula 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a nice place to stay if you need somewhere to sleep, but if you’re planning to go to turistic areas everything is far away. ##### Ana Paula Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Valerie 26 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Out of the city, but excellent bus service into the centre ##### Valerie Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Stephanie 1 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellet ##### Stephanie Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 14 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts. ##### Verified traveller Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Joelle 21 Jun 2024 Disliked: Staff & service, property conditions & facilities, room comfort Strictly a hotel to stay 1 night if you have to get or you arrive from airport. ##### Joelle Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Meghna 12 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Easy to get the bus and get into the city center area ##### Meghna Stayed 2 nights in Jul 2024 ### 6/10 Okay #### noris 4 Sept 2023 Liked: Cleanliness, staff & service The bed was comfortable. ##### noris Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Sheniz 2 Jun 2024 Liked: Property conditions & facilities Very clean, great service ##### Sheniz Stayed 4 nights in May 2024 ### 8/10 Good #### Reza 9 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean, safe ##### Reza Stayed 3 nights in Jul 2024 ### 8/10 Good #### Anadri 19 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent! ##### Anadri Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Kimoi 24 Jul 2022 Liked: Staff & service, amenities, property conditions & facilities Best hotel in Madrid. They are very helpful and honor all your requests as best as possible The sixth floor hangout is nice ! ##### Kimoi Stayed 6 nights in Jul 2022 ### 10/10 Excellent #### Enok 20 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Enok Stayed 2 nights in Mar 2025 ### 8/10 Good #### Adi 21 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel, well located if you don't want to look for parking inside the city. Close to the airport. Amenities were ok. Basic breakfast. Overall experience - Good! ##### Adi Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Michael 27 May 2024 Liked: Amenities Quiet industrial type neighborhood. Not much to do,no shopping or restaurants. ##### Michael Stayed 4 nights in May 2024 ### 2/10 Terrible #### Darshan 1 Sept 2025 Liked: Cleanliness Disliked: Staff & service #### Don't believe the hype on the website The purpose for choosing this hotel was it is located proximate to the big conference arena. The website boasts easy access using their own complimentary shuttle bus. Guess what - it doesn't exist. There are no easy access to metro stations so you cannot even get the transit to iFEMA. A ten minute walk and then two buses. It has added a daily 30-40euro cost on taxis. Room clean, but everything is a little off. A 21" tv screen makes no sense. The shower door doesn't close so each time you shower you flood the bathroom, there is a bath, but it is sized for a large child at 1500mm. The highlight was the automatic coffee machine at breakfast - but even then, each serving could fill one of the minuscule cups twice. I told front desk that their website was misleading. The answer was "we don't control the website, we control the reception"! ##### Darshan Stayed 3 nights in Aug 2025 ### 8/10 Good #### Heba 2 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast needs to have more options for vegetarian and vegan ##### Heba Stayed 3 nights in Sep 2023 ### 6/10 Okay #### Sabet 8 Feb 2023 Kettle for coffee 30€ per day Print boarding pass at reception 20 cent ##### Sabet Stayed 4 nights in Feb 2023 ### 4/10 Poor #### Jose 23 Apr 2025 Liked: Cleanliness, staff & service Two things: 1. Do not have air conditioner available (cancelled to be used because said the winter time isn't over - in april (spring time) room was very hot. 2. They seling by internet things that doesn't exist. They don't have free transport to the airport (Barajas) from the pandemic's time acording employee in front desk. In that event they supose to cancelled from the information supported in their internet "portal" ##### Jose Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Marilyn 14 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros: clean, comfortable bed, good water pressure in shower, friendly and helpful staff. The hotel is a distance from the city center but there are two buses that take folks right into the city. Varied, ample, and tasty breakfast. My only disappointment was that there were no tissues in the room which was especially tough for me as I had gotten a bad cold with a lot of sneezing and nose blowing. We were not in an area where I could buy tissues, so toilet paper had to do. Also tp served to remove make up and didn’t do such s good job! However, when I asked why they didn’t provide tissues in the room, I was told it was not their policy but that she’d be happy to give me a packet, which she did. I probably should have asked earlier. ##### Marilyn Stayed 3 nights in May 2024 ## Expedia's Latest Trends ### Hotels > [Hotel ILUNION Atrium](https://www.expedia.co.uk/Madrid-Hotels-Hotel-ILUNION-Atrium.h2201729.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [Gran Hotel Inglés - The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Gran-Hotel-Ingles.h22222811.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [The Madrid EDITION](https://www.expedia.co.uk/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Principal Madrid, Small Luxury Hotels](https://www.expedia.co.uk/Madrid-Hotels-The-Principal-Madrid.h9550091.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Pestana Collection Plaza Mayor](https://www.expedia.co.uk/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [room Select Sol](https://www.expedia.co.uk/Madrid-Hotels-Room007-Select-Sol.h17574684.Hotel-Information)