Eurostars Puerta Madrid

Property class: 4

Choose dates to view prices

Located close to Riyadh Air Metropolitano and Bernabéu Stadium, Eurostars Puerta Madrid provides a free daily manager's reception, a terrace and a coffee shop/cafe. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is £91
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a desk with a chair, a view of the city, and a large window with curtains.

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

A hotel room with two beds, a desk, a chair, and a view of the city.

Deluxe Double Room Single Use

  • 291 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room (Sofa Bed)

A hotel room with two beds, a desk, a bench, a TV, and a large window.

Deluxe Double Room (Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Deluxe Suite (Single Use)

A modern hotel room with a sofa, a coffee table, a TV, a sliding door, and a large window.

Deluxe Suite (Single Use)

  • 495 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Suite

A modern hotel room with a sofa, a coffee table, a TV, a sliding door, and a large window.

Deluxe Suite

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Located in San Blas-Canillejas, a neighbourhood in Madrid, Eurostars Puerta Madrid is near the airport and near a metro station. Thyssen-Bornemisza National Museum and National Prado Museum are cultural highlights, and some of the area's notable landmarks include Almudena Cathedral and Royal Palace of Madrid. Looking to enjoy an event or a match? See what's going on at Riyadh Air Metropolitano or Bernabéu Stadium. Spend some time exploring the area's activities, including golfing. Visit our Madrid travel guide
Map
Juan Rizi, 5, Madrid, Madrid, 28027

What's nearby

  • A grove of trees with blossoms.
    La Quinta de los Molinos Park
    6 min walk - 0.4 miles
  • A street with historic buildings, a prominent church with a golden dome, and a clear sky.
    Calle de Alcalá
    13 min walk - 0.7 miles
  • Arturo Soria Plaza Shopping Center
    17 min walk - 1.0 mile
  • Alcala Norte
    18 min walk - 1.0 mile
  • Centro Comercial Campo de las Naciones
    3 min drive - 1.4 miles

Getting around

  • San Fernando Henares Station
    9 min drive
  • Suanzes Station
    17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    11 min drive

Restaurants

  • VIPS
    14 min walk
  • Junior's
    12 min walk
  • Santagloria
    7 min walk
  • Bar Antonio
    11 min walk
  • 3B
    14 min walk

About this property

Eurostars Puerta Madrid

  • Upscale hotel near Riyadh Air Metropolitano
  • Located close to Bernabéu Stadium, Eurostars Puerta Madrid provides a free daily manager's reception, a terrace and a coffee shop/cafe. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • Additional perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Meeting rooms, smoke-free property and a lift
    • A 24-hour front desk, coffee/tea in reception and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 194 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with separate baths/showers and bidets
    • 32-inch TVs with satellite channels
    • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property is certified by these third-party sustainability certification schemes: Bioscore Sustainability and Ecostars. For more information on what these certifications require and verify, please visit their websites.

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Frequently asked questions

Is Eurostars Puerta Madrid pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eurostars Puerta Madrid?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Eurostars Puerta Madrid on 22 Nov 2026 start from £91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Eurostars Puerta Madrid?

Self-parking is available for EUR 15 per day.

What time is check-in at Eurostars Puerta Madrid?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Eurostars Puerta Madrid?

Checkout is at noon.

Where is Eurostars Puerta Madrid located?

Located in San Blas-Canillejas, this hotel is 2.6 mi (4.2 km) from Riyadh Air Metropolitano, and within 9 mi (15 km) of Bernabéu Stadium and Thyssen-Bornemisza National Museum. National Prado Museum and El Retiro Park are also within 9 mi (15 km). Suanzes Station is 17 minutes by foot and Ciudad Lineal Station is 19 minutes.

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Reviews

Eurostars Puerta Madrid Reviews

8.8

Excellent

9.2

Cleanliness

7.6

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 368 out of 692 reviews
Rating 8 - Good. 225 out of 692 reviews
Rating 6 - Okay. 56 out of 692 reviews
Rating 4 - Poor. 25 out of 692 reviews
Rating 2 - Terrible. 18 out of 692 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff very kind and professional
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, grad location, friendly staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Grate rooms, clean and friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel.

Great hotel, comfortable, nice breakfast included.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel located close to the airport.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed and clean
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank them for serving the ONE OF best breakfast in Madrid — delicious and beautifully presented. Highly recommended!
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
The property is okay and close to the airport
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The bed was comfortable.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Very clean, great service
Stayed 4 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Staff & service
We didn’t get breakfast but I did appreciate being able to have an early check in. Only issue was there was hair on the shower assuming from previous guests… there was a full body mirror.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, well located if you don't want to look for parking inside the city. Close to the airport. Amenities were ok. Basic breakfast. Overall experience - Good!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Amenities
Quiet industrial type neighborhood. Not much to do,no shopping or restaurants.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: clean, comfortable bed, good water pressure in shower, friendly and helpful staff. The hotel is a distance from the city center but there are two buses that take folks right into the city. Varied, ample, and tasty breakfast. My only disappointment was that there were no tissues in the room which was especially tough for me as I had gotten a bad cold with a lot of sneezing and nose blowing. We were not in an area where I could buy tissues, so toilet paper had to do. Also tp served to remove make up and didn’t do such s good job! However, when I asked why they didn’t provide tissues in the room, I was told it was not their policy but that she’d be happy to give me a packet, which she did. I probably should have asked earlier.
Stayed 3 nights in May 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service

Don't believe the hype on the website

The purpose for choosing this hotel was it is located proximate to the big conference arena. The website boasts easy access using their own complimentary shuttle bus. Guess what - it doesn't exist. There are no easy access to metro stations so you cannot even get the transit to iFEMA. A ten minute walk and then two buses. It has added a daily 30-40euro cost on taxis. Room clean, but everything is a little off. A 21" tv screen makes no sense. The shower door doesn't close so each time you shower you flood the bathroom, there is a bath, but it is sized for a large child at 1500mm. The highlight was the automatic coffee machine at breakfast - but even then, each serving could fill one of the minuscule cups twice. I told front desk that their website was misleading. The answer was "we don't control the website, we control the reception"!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome. Would stay again
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star place!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The property was good the service was questionable when comes to dealing with people of a different race
Stayed 9 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable but no wow whatsoever. Breakfast was basic for 15 euros.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stay near airport.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025