Title: JW Marriott Hotel Madrid Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JW Marriott Hotel Madrid Luxury hotel with 2 restaurants and 24-hour fitness centre ![Signature Suite, 1 King Bed, Non Smoking, Terrace (View) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/9e2e0ab1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/0d47f80f-b33e-4b95-bde5-c02d4fb1342d-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Premium Room, 1 King Bed, Non Smoking (Corner) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/09cf5acc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine ](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/7a9d95b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/10a25ed9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies JW Marriott Hotel Madrid offers a peaceful retreat with a garden sanctuary and spa services. Guests enjoy Mediterranean flavors at Coquetto Bar and lobby refreshments. Multilingual staff provide tour assistance, and complimentary WiFi enhances the stay. 9.2 Wonderful ## Popular amenities - Bar - Spa - Pet-friendly - Gym - Breakfast available - 24/7 front desk £398 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Premium Room, 1 King Bed, Non Smoking, Balcony | Bathroom | Hair dryer, towels](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/3032e395.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Non Smoking, Balcony 9.6 Exceptional 4 reviews ### Highlights Balcony or patio Soundproofed Air conditioning LCD TV Renovated in 2022 Premium bedding Private bathroom Hairdryer - 431 sq ft - City view - Sleeps 2 - 1 King Bed ![Premium Room, 1 King Bed, Non Smoking (Corner) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/09cf5acc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Non Smoking (Corner) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning LCD TV Renovated in 2022 Premium bedding Private bathroom Hairdryer Free bottled water - 538 sq ft - City view - Sleeps 2 - 1 King Bed ![Deluxe Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/w3995h2667x0y0-3d689484.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Non Smoking 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning LCD TV Renovated in 2022 Premium bedding Private bathroom Hairdryer Free bottled water - 420 sq ft - Sleeps 2 - 2 Double Beds ![Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/5b69c584.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning LCD TV Renovated in 2022 Premium bedding Private bathroom Hairdryer Free bottled water - 420 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/4fed98a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, Balcony 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning LCD TV Renovated in 2022 Premium bedding Private bathroom Hairdryer - 420 sq ft - City view - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/ac9ad0f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking, Terrace 8.8 Excellent 3 reviews ### Highlights Balcony Soundproofed Air conditioning LCD TV Renovated in 2022 Premium bedding Private bathroom Hairdryer - 689 sq ft - City view - Sleeps 2 - 1 King Bed ![Signature Suite, 1 King Bed, Non Smoking, Terrace (View) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/aa6350a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite, 1 King Bed, Non Smoking, Terrace (View) ### Highlights Balcony Soundproofed Air conditioning LCD TV Renovated in 2022 Premium bedding Private bathroom Hairdryer - 710 sq ft - City view - Sleeps 2 - 1 King Bed ![Suite, 1 King Bed, Non Smoking, Terrace (View) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/df276c72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Terrace (View) ### Highlights Balcony Soundproofed Air conditioning LCD TV Renovated in 2022 Premium bedding Private bathroom Hairdryer - 1023 sq ft - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Breakfast, lunch, dinner served; Mediterranean cuisine, pool views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2470000/2466900/2466861/505aea62_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Nuevo Boston San Blas-Canillejas - Pool - Free airport shuttle - Free WiFi - Restaurant 9.0 Wonderful 1,969 reviews £83 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Nuevo-Boston.h2466861.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=bbd26680-48de-4f89-b65b-9c81191ef97b&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; Mediterranean cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/54500/54490/44b376d4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grupotel Mayorazgo Madrid Centro - 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Princesa by IHG Moncloa-Aravaca - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 696 reviews £125 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Indigo-Madrid-Princesa.h192359.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=bbd26680-48de-4f89-b65b-9c81191ef97b&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Jw-Marriott-Madrid.h89303594.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Jw-Marriott-Madrid.h89303594.Hotel-Information) ## About the area Located in Madrid Centro, a neighbourhood in Madrid, JW Marriott Hotel Madrid is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41681%2C-3.70013&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lT-SqTAbhDmnOPDFzpThScDwKXQ=) Sevilla, 2, Madrid, 28014 ### What's nearby - Puerta del Sol - 2 min walk - 0.1 miles - Gran Via - 3 min walk - 0.2 miles - Plaza Mayor - 10 min walk - 0.5 miles - Prado Museum - 10 min walk - 0.5 miles - Royal Palace of Madrid - 14 min walk - 0.8 miles ### Getting around - Sevilla Station - 2 min walk - Madrid Recoletos Station - 15 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive ### Restaurants - ‪Dani - ‬1 min walk - ‪La Rollerie - ‬1 min walk - ‪Taberna El Fontán - ‬1 min walk - ‪La Catedral - ‬2 min walk - ‪Hontanares - ‬2 min walk ## About this property ### JW Marriott Hotel Madrid Luxury hotel remodelled in 2022 and located near Puerta del Sol A short walk from Gran Via and Plaza Mayor, JW Marriott Hotel Madrid provides a garden, dry cleaning/laundry services and a bar. Treat yourself to spa services, such as a massage or a body treatment. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and a 24-hour gym are available to all guests. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), babysitting (surcharge) and concierge services - Tour/ticket information, a porter/bellboy and a 24-hour front desk - Multilingual staff, smoke-free property and an off-lead area Room features All 139 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Extra amenities include: - Recycling and LED light bulbs - Baths or showers and hairdryers - 32-inch LCD TVs with cable channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/14cdfa64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palace, a Luxury Collection Hotel, Madrid Madrid Centro - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,003 reviews £357 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=10975&PinnedHotelID=10975&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/4a5373eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thompson Madrid, by Hyatt Madrid Centro - Pool - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 296 reviews £278 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=76579070&PinnedHotelID=76579070&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/75000000/74830000/74821200/74821172/9f17ed0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Madrid EDITION Madrid Centro - 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The Leading Hotels of the World Madrid Centro - Spa - Pet-friendly - Free WiFi - Restaurant 9.8 Exceptional 427 reviews £539 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=22222811&PinnedHotelID=22222811&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/19900/19889/ab436097.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fenix Gran Meliá - The Leading Hotels of the World Salamanca - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,010 reviews £347 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=19889&PinnedHotelID=19889&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 45 per person)](https://images.trvl-media.com/lodging/1000000/20000/10100/10030/618c3654.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellington Hotel & Spa Madrid Salamanca - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 1,002 reviews £373 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=10030&PinnedHotelID=10030&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 45 per day) ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 45 for adults and EUR 27.50 for children - 2 restaurants - A bar/lounge - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Lelong - Qu ### Things to do - 24-hour gym ### Family friendly - Babysitting (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Garden ### Spa - Body treatments - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in public areas - Cobblestone flooring in public areas - Grab bar near toilet - Lift - Smooth flooring in public areas - Stair-free path to entrance - Tile flooring in public areas - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 7 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Built in 1882 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Renovated entire property - December 2022 - Rooftop garden - Smoke-free property - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 50 per accommodation, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 25 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls and an off-lead area are available ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 45 for adults and from EUR 27.5 for children - Nearby parking fee: EUR 45 per day (328 ft away) - Pet fee: EUR 50 per accommodation, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Jw Marriott Madrid JW Marriott Hotel Madrid Hotel JW Marriott Hotel Madrid Madrid JW Marriott Hotel Madrid Hotel Madrid ## Frequently asked questions ### Is JW Marriott Hotel Madrid pet-friendly? > Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 50 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at JW Marriott Hotel Madrid? > As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Madrid on 2 Nov 2025 start from £398.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Madrid-Hotels-Jw-Marriott-Madrid.h89303594.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at JW Marriott Hotel Madrid? > Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours. ### What time is check-out at JW Marriott Hotel Madrid? > Checkout is at noon. ### Where is JW Marriott Hotel Madrid located? > Located in Madrid Centro, this luxury hotel is steps away from Plaza de Canalejas and Puerta del Sol. Gran Via and Plaza de Santa Ana are also within 5 minutes. Sevilla Station and Sol Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## JW Marriott Hotel Madrid Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 74 8 - Good 5 6 - Okay 9 4 - Poor 2 2 - Terrible 3 ### 9.6/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Linda 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel, wonderful staff. ##### Linda Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Julio 25 Sept 2025 Liked: Property conditions & facilities Excelente ##### Julio Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Reem Moussa 17 Oct 2025 Liked: Cleanliness, amenities Fabulous as usual ##### Reem Moussa Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### paola 15 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location and comfortable beautiful rooms ##### paola Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Bobby 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, perfect location and friendly staff. ##### Bobby Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Paola 16 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect ##### Paola Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Robert De Jesus 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good ##### Robert De Jesus Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Barbara 22 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean, quiet, very attentive staff ##### Barbara Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Erick 1 Jun 2025 Disliked: Amenities No amenities, only a restaurant and bar, service was very good, but the carpet of the rooms and hotel in general are stain and looks dirty. ##### Erick Stayed 4 nights in May 2025 ### 2/10 Terrible #### NM 8 Aug 2025 Disliked: Cleanliness, staff & service No room aviablr ##### NM Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Thaer 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everting great ##### Thaer Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Roberto 25 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ana Isabel, reservation manager, is one of the most helptful and incredible people I have ever met in a hotel staff. I highly recommend this hotel based solemnly on her. ##### Roberto Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Raul 8 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent although a little far away from the trendy Salamanca area ##### Raul Stayed 3 nights in May 2023 ### 10/10 Excellent #### Adilen 23 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff ##### Adilen Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Ricardo 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Ricardo Stayed 1 night in Oct 2024 ### 6/10 Okay #### Cesar 7 Dec 2024 Liked: Cleanliness, property conditions & facilities The property was good but it’s sad that a hotel with an empty restaurant wants to do its guests use it and forget that many customers want to enjoy a good room service ##### Cesar Stayed 3 nights in Dec 2024 ### 6/10 Okay #### William 2 Jun 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Great modern hotel. Breakfast poor at 45€ per head for continental breakfast. Rooms are spacious but amenities lacking. 4 sq shower when a bath could have been installed is pointless. No spa appointments available No pool or sauna or steam so not sure how it gets a five star status. I’d just say it was a modern 4 star. Very overpriced for a 4 star hotel as definitely was not five stars ##### William Stayed 2 nights in May 2025 ### 10/10 Excellent #### mark 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Price doesn’t include breakfast. Poor. ##### mark Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Hyun ryung 28 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable and clean. ##### Hyun ryung Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Christian 20 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome ##### Christian Stayed 1 night in Jun 2024 ### 6/10 Okay #### young 2 Apr 2023 Liked: Cleanliness, staff & service, amenities This property is going through start up - debugging process! Some inconveniences for us but staff worked so hard - especially the general manager. I wish luck to them! ##### young Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Verified traveller 31 May 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great location but undertrained staff A 5 stars hotel with a 2 stars staff. Lack of training, insufficient English, overwhelmed waiters in the restaurant, untrained reception, quite disappointing given the quality of the premises, of the suite’s equipment and of the excellent location. In comparison to the Four Seasons that is just across the street, it’s night and day. ##### Verified traveller Stayed 3 nights in May 2024 ### 8/10 Good #### Victor Manuel 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena vista de la habitación ##### Victor Manuel Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Carlos 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente servicio y ubicación ##### Carlos Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Gisselle 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente estancia Excelente ubicación, el tamaño de las habitaciones es excelente muy espaciosas y modernas ##### Gisselle Stayed 4 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotel ILUNION Atrium](https://www.expedia.co.uk/Madrid-Hotels-Hotel-ILUNION-Atrium.h2201729.Hotel-Information) > > [NH Madrid Barajas Airport](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Barajas-Airport.h523340.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Melia Castilla](https://www.expedia.co.uk/Madrid-Hotels-Melia-Castilla.h6066.Hotel-Information) > > [Plaza de España Skyline](https://www.expedia.co.uk/Madrid-Hotels-Be-Mate-Plaza-De-Espana.h22240886.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Agumar Hotel](https://www.expedia.co.uk/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [NH Madrid Ribera del Manzanares](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Ribera-Del-Manzanares.h4101730.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Hotel Puerta América](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Sercotel Gran Hotel Conde Duque](https://www.expedia.co.uk/Madrid-Hotels-Sercotel-Gran-Hotel-Conde-Duque.h17269.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [InterContinental Madrid by IHG](https://www.expedia.co.uk/Madrid-Hotels-InterContinental-Madrid.h22036.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [One Shot Luchana](https://www.expedia.co.uk/Madrid-Hotels-One-Shot-Luchana-22.h5784203.Hotel-Information) > > [NH Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Atocha.h523332.Hotel-Information) > > [Travelodge Madrid Metropolitano](https://www.expedia.co.uk/Madrid-Hotels-Travelodge-Madrid-Alcala.h6141249.Hotel-Information) > > [Abba Madrid Hotel](https://www.expedia.co.uk/Madrid-Hotels-Abba-Madrid-Hotel-4Superior.h973312.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Eurostars Madrid Tower](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information) > > [Hilton Madrid Airport](https://www.expedia.co.uk/Madrid-Hotels-Hilton-Madrid-Airport.h1695661.Hotel-Information)