Title: JW Marriott Hotel Madrid Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=89303594&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JW Marriott Hotel Madrid Madrid's urban sanctuary combines Mediterranean dining with garden tranquility and spa relaxation at the elegant JW Marriott Hotel Madrid ## Photo gallery for JW Marriott Hotel Madrid ![Premium Room, 1 King Bed, Non Smoking, City View (Corner) | City view - JW Marriott Hotel Madrid (Madrid)](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/71795386.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by JetsettingJabber](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/0d47f80f-b33e-4b95-bde5-c02d4fb1342d-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Premium Room, 1 King Bed, Non Smoking, City View (Corner) | Premium bedding, minibar, in-room safe, desk - JW Marriott Hotel Madrid (Madrid)](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/09cf5acc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - JW Marriott Hotel Madrid (Madrid)](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/10a25ed9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 1 King Bed, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk - JW Marriott Hotel Madrid (Madrid)](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/ab4e6c82.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies JW Marriott Hotel Madrid offers a peaceful retreat with a garden sanctuary and spa services. Guests enjoy Mediterranean flavors at Coquetto Bar and lobby refreshments. Multilingual staff provide tour assistance, and complimentary WiFi enhances the stay. ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £489 includes taxes & fees 13 Mar - 14 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Balcony) ![Premium Room, 1 King Bed, Non Smoking, City View (Balcony) | Bathroom | Hair dryer, towels](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/3032e395.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Non Smoking, City View (Balcony) 9.6 Exceptional 4 reviews ### Highlights Balcony or patio Soundproofed Air conditioning LCD TV Renovated in 2022 Separate bedroom Premium bedding Private bathroom - City view - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Corner) ![Premium Room, 1 King Bed, Non Smoking, City View (Corner) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/09cf5acc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Non Smoking, City View (Corner) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning LCD TV Renovated in 2022 Separate bedroom Premium bedding Private bathroom Hairdryer - City view - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Courtyard View ![Deluxe Room, 2 Double Beds, Non Smoking, Courtyard View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/w3995h2667x0y0-3d689484.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Non Smoking, Courtyard View 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning LCD TV Renovated in 2022 Separate bedroom Premium bedding Private bathroom Hairdryer - 420 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed, Non Smoking, Courtyard View ![Deluxe Room, 1 King Bed, Non Smoking, Courtyard View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/5b69c584.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, Courtyard View 9.4 Exceptional 9 reviews ### Highlights Soundproofed Air conditioning LCD TV Renovated in 2022 Separate bedroom Premium bedding Private bathroom Hairdryer - 420 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Balcony) ![Deluxe Room, 1 King Bed, Non Smoking, City View (Balcony) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/4fed98a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, City View (Balcony) 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning LCD TV Renovated in 2022 Separate bedroom Premium bedding Private bathroom - City view - 420 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, Non Smoking, Terrace ![Junior Suite, 1 King Bed, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/ac9ad0f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking, Terrace 8.8 Excellent 3 reviews ### Highlights Balcony Soundproofed Air conditioning LCD TV Renovated in 2022 Separate bedroom Premium bedding Private bathroom - City view - 689 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Signature Suite, 1 King Bed, Terrace (View) ![Signature Suite, 1 King Bed, Terrace (View) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/aa6350a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite, 1 King Bed, Terrace (View) ### Highlights Balcony Soundproofed Air conditioning LCD TV Renovated in 2022 Premium bedding Private bathroom Hairdryer - City view - 710 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Terrace (View) ![Suite, 1 King Bed, Terrace (View) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/df276c72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Terrace (View) ### Highlights Balcony Soundproofed Air conditioning LCD TV Renovated in 2022 Separate bedroom Premium bedding Private bathroom - City view - 1023 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/10000/8600/8556/39a0e440.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palacio de los Duques Gran Meliá - The Leading Hotels of the World Madrid Centro - Pool - Spa - Pet-friendly - Free Wi-Fi 9.8 Exceptional 867 reviews £336 includes taxes & fees 9 Mar - 10 Mar [](https://www.expedia.co.uk/Madrid-Hotels-Palacio-De-Los-Duques-Gran-Melia-The-Leading-Hotels-Of-The-World.h8556.Hotel-Information?chkin=2026-3-9&chkout=2026-3-10&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2cff7ddf-d9f2-40f0-b0ee-85455d855911&top_cur=GBP) Ad ![Daily cooked-to-order breakfast (EUR 35 per person)](https://images.trvl-media.com/lodging/7000000/6430000/6427300/6427217/256b48ce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Boutique Hotel Madrid Centro - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Jw-Marriott-Madrid.h89303594.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Jw-Marriott-Madrid.h89303594.Hotel-Information) ## About the area Located in Madrid Centro, a neighbourhood in Madrid, JW Marriott Hotel Madrid is near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41681%2C-3.70013&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lT-SqTAbhDmnOPDFzpThScDwKXQ=) Sevilla, 2, Madrid, 28014 ### What's nearby - ![Puerta del Sol which includes a city and a fountain](https://images.trvl-media.com/place/6282935/7377ba48-f47b-4153-b3a9-690076a05d0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta del Sol 2 min walk \- 0.1 miles - ![Gran Via which includes heritage architecture, night scenes and landscape views](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 3 min walk \- 0.2 miles - ![0_56888998](https://images.trvl-media.com/place/6158949/41c69074-06c9-442d-bda8-79b7a0fb2c34.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Santa Ana 3 min walk \- 0.2 miles - ![Thyssen-Bornemisza Museum showing art and interior views](https://images.trvl-media.com/place/501629/a2c3bb62-19f1-4cdd-8227-96264f36a59b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thyssen-Bornemisza National Museum 5 min walk \- 0.3 miles - ![Plaza Mayor featuring an administrative building, a monument and heritage architecture](https://images.trvl-media.com/place/508457/0450e57c-844a-409a-9603-05f040c90dfa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Mayor 10 min walk \- 0.5 miles ### Getting around - Sevilla Station 2 min walk - Madrid Recoletos Station 15 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) 27 min drive ### Restaurants - Dani 1 min walk - Lhardy 1 min walk - La Rollerie 1 min walk - La Catedral 2 min walk - Taberna El Fontán 1 min walk ## About this property ### JW Marriott Hotel Madrid Luxury hotel remodelled in 2022 and located near Puerta del Sol A short walk from Gran Via and Plaza Mayor, JW Marriott Hotel Madrid provides a garden, dry cleaning/laundry services and a bar. Treat yourself to spa services, such as a sports massage or a body treatment. The on-site Mediterranean cuisine restaurant, JW Marriott Hotel Madrid, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and a 24-hour gym are available to all guests. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), babysitting (surcharge) and multilingual staff - Luggage storage, tour/ticket information and smoke-free property - A porter/bellboy, an off-lead area and coworking spaces Room features All 139 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Extra amenities include: - Recycling and LED light bulbs - Baths or showers and hairdryers - 32-inch LCD TVs with cable channels - Wardrobes/cupboards, heating and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/cad83751.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palace, a Luxury Collection Hotel, Madrid Madrid Centro - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,006 reviews £319 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=10975&PinnedHotelID=10975&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/168d5cd7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Palacio de Tepa Madrid Centro - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 1,001 reviews £176 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite Exterior (Aduana) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/2000000/1180000/1170200/1170158/e8709f28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Regina Madrid Centro - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.8 Exceptional 2,275 reviews £174 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=1170158&PinnedHotelID=1170158&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/868bd67a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thompson Madrid, by Hyatt Madrid Centro - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 337 reviews £252 includes taxes & fees 13 Mar - 14 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=76579070&PinnedHotelID=76579070&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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EUR 45 for adults and EUR 27.50 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - JW Marriott Hotel Madrid ### Things to do - 24-hour gym ### Family friendly - Babysitting (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Garden ### Spa - Body treatments - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in public areas - Cobblestone flooring in public areas - Grab bar near toilet - Lift - Smooth flooring in public areas - Stair-free path to entrance - Tile flooring in public areas - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 7 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Built in 1882 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Renovated entire property - December 2022 - Rooftop garden - Smoke-free property - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 50 per accommodation, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 25 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls and an off-lead area are available ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 45 for adults and from EUR 27.5 for children - Nearby parking fee: EUR 45 per day (328 ft away) - Pet fee: EUR 50 per accommodation, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Jw Marriott Madrid JW Marriott Hotel Madrid Hotel JW Marriott Hotel Madrid Madrid JW Marriott Hotel Madrid Hotel Madrid ## Frequently asked questions ### Is JW Marriott Hotel Madrid pet-friendly? ### How much does it cost to stay at JW Marriott Hotel Madrid? ### What time is check-in at JW Marriott Hotel Madrid? ### What time is check-out at JW Marriott Hotel Madrid? ### Where is JW Marriott Hotel Madrid located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JW Marriott Hotel Madrid Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 97 8 - Good 10 6 - Okay 10 4 - Poor 2 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Marcos 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great Staff and quick Check in process ##### Marcos Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### ALICIA 17 Dec 2025 Liked: Cleanliness, staff & service, amenities The room was very nice, clean. Bed was comfortable, very relaxing. The staff of this hotel was amazing, always helpful. ##### ALICIA Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Linda 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel, wonderful staff. ##### Linda Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### paola 15 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location and comfortable beautiful rooms ##### paola Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Bobby 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, perfect location and friendly staff. ##### Bobby Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### David 3 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort As nice as you'd expect at JW. Staff was extremely polite and professional. Great stay ##### David Stayed 1 night in May 2025 ### 10/10 Excellent #### JOSE 7 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### JOSE Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Barbara 22 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean, quiet, very attentive staff ##### Barbara Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### chrisry 7 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room with exquisite views, centrally-located, highly-attentive staff. ##### chrisry Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Erick 1 Jun 2025 Disliked: Amenities No amenities, only a restaurant and bar, service was very good, but the carpet of the rooms and hotel in general are stain and looks dirty. ##### Erick Stayed 4 nights in May 2025 ### 10/10 Excellent #### Roberto 25 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ana Isabel, reservation manager, is one of the most helptful and incredible people I have ever met in a hotel staff. I highly recommend this hotel based solemnly on her. ##### Roberto Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Jessica 13 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice, clean, excellent customer service. ##### Jessica ### 10/10 Excellent #### Hyun ryung 28 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable and clean. ##### Hyun ryung Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Gianni 4 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great central location Newly renovated and in a great central location. As stated in the Hotel description the room was "sound proof" but they must have forgot to tell the Police. (sarcasm) The "corner" room was very large and comfortable and with a very large bath, but a lot of empty space and missing closet space, a possible second sink and little accessories (like more hooks for bath robes, towels etc.) ##### Gianni Stayed 4 nights in Sep 2023 ### 6/10 Okay #### Caio 23 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities We arrived in Madrid on October 12th, not realizing it was a national holiday. Unfortunately, the man at reception didn’t make us feel welcome—he seemed irritated and told us that most businesses would be closed and the city wouldn’t be fully functioning. Having just arrived from Rome, our second stop on our Euro tour, we felt quite disappointed. However, once we went out, we discovered the complete opposite—the city was vibrant and alive! Everything was open, the streets were full of people enjoying music, food, and celebrations. I still don’t understand why the receptionist gave us such a negative impression. It was also uncomfortable that he kept staring at us whenever we were in the lobby or near the elevator. We also had an unpleasant experience with room service—the food arrived cold and undercooked. Additionally, my room didn’t have the “city view” that was advertised; instead, it faced another building and looked more like a side street. On the positive side, the room itself was very clean, and the shower was excellent. Madrid is a beautiful city, and despite these issues, we still enjoyed exploring it. ![](https://a.travel-assets.com/ugc/hotel-reviews/98e3b000-224c-457b-91f1-ce892e1f6f72-1761249034482.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Caio Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Silvestro 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Comfortable, great service, excellent rooms. I don’t particularly agree with others review. Hotel deserves an overall score over 9.2 to be honest. ##### Silvestro Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Yazeed 17 Nov 2025 Liked: Cleanliness, property conditions & facilities Perfect ##### Yazeed Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Julio 25 Sept 2025 Liked: Property conditions & facilities Excelente ##### Julio Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Reem Moussa 17 Oct 2025 Liked: Cleanliness, amenities Fabulous as usual ##### Reem Moussa Stayed 5 nights in Oct 2025 ### 8/10 Good #### Abdulrahman 4 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities I arrived at 1:15 pm and had to wait half an hour just to reach the reception because there was only one employee to check in the guests which is unacceptable and i had to wait until 3 pm to check in to my room because they said there was no room available. ##### Abdulrahman Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Paola 16 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect ##### Paola Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Robert De Jesus 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good ##### Robert De Jesus Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Oliver 22 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### JW Marriott Madrid amazing! The hotels was perfect with everything ##### Oliver Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Thaer 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everting great ##### Thaer Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Alex 30 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Amazing Amazing ##### Alex Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [The Social Hub Madrid 4 star](https://www.expedia.co.uk/Madrid-Hotels-The-Social-Hub-Madrid-4.h78393913.Hotel-Information) > > [Leonardo Hotel Madrid City Center](https://www.expedia.co.uk/Madrid-Hotels-Leonardo-Hotel-Madrid-City-Center.h523265.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Only YOU Hotel Atocha](https://www.expedia.co.uk/Madrid-Hotels-Only-YOU-Hotel-Atocha.h14725875.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Hotel Acta Piramides](https://www.expedia.co.uk/Madrid-Hotels-Holiday-Inn-Madrid-Piramides.h562121.Hotel-Information) > > [Leonardo Boutique Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Leonardo-Boutique-Hotel-Madrid.h523272.Hotel-Information) > > [Crisol Vía Castellana](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Via-Castellana.h7531.Hotel-Information) > > [Apartosuites Jardines de Sabatini](https://www.expedia.co.uk/Madrid-Hotels-Apartosuites-Jardines-De-Sabatini.h1276024.Hotel-Information) > > [ICON Wipton](https://www.expedia.co.uk/Madrid-Hotels-ICON-Wipton.h1406689.Hotel-Information) > > [Plaza de España Skyline](https://www.expedia.co.uk/Madrid-Hotels-Be-Mate-Plaza-De-Espana.h22240886.Hotel-Information) > > [Pierre & Vacances Apartamentos Edificio Eurobuilding 2](https://www.expedia.co.uk/Madrid-Hotels-Pierre-Vacances-Apartamentos-Edificio-Eurobuilding-2.h68712.Hotel-Information) > > [The Westin Madrid Cuzco](https://www.expedia.co.uk/Madrid-Hotels-The-Westin-Madrid-Cuzco.h21276.Hotel-Information) > > [Zleep Hotel Madrid Airport](https://www.expedia.co.uk/Madrid-Hotels-Zleep-Hotel-Madrid-Airport.h83323148.Hotel-Information) > > [Bless Hotel Madrid, a member of The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Bless-Hotel-Madrid.h865586.Hotel-Information) > > [Hotel Sercotel Alcalá 611](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Sercotel-Alcala-611.h890642.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Hotel la Princesa](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Sercotel-La-Princesa.h992505.Hotel-Information) > > [Hotel Puerta América](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) > > [Residencia Universitaria Resa Claudio Coello - Campus Accomodation](https://www.expedia.co.uk/Madrid-Hotels-Residencia-Universitaria-Claudio-Coello.h32493369.Hotel-Information) > > [B&B Hotel MADRID Carabanchel](https://www.expedia.co.uk/Madrid-Hotels-BB-HOTEL-MADRID-Carabanchel.h109587491.Hotel-Information) > > [Hotel Zentral Castellana Norte](https://www.expedia.co.uk/Madrid-Hotels-Occidental-Castellana-Norte.h1845920.Hotel-Information) > > [INNSiDE by Meliá Madrid Valdebebas](https://www.expedia.co.uk/Madrid-Hotels-Innside-Madrid-Valdebebas.h103911115.Hotel-Information) > > [Hotel Nido Príncipe Pío](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Nido-Principe-Pio.h111653500.Hotel-Information) > > [The Social Hub Madrid](https://www.expedia.co.uk/Madrid-Hotels-The-Social-Hub-Madrid.h78374904.Hotel-Information) > > [Bob W Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-Bob-W.h83643011.Hotel-Information) > > [Infanta Mercedes](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Infanta-Mercedes.h545767.Hotel-Information) > > [Latroupe Prado](https://www.expedia.co.uk/Madrid-Hotels-Latroupe-Madrid.h92166187.Hotel-Information) > > [Hotel Maydrit Airport](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Maydrit-Airport.h2206360.Hotel-Information) ---