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Hotel Vía Castellana

Photo gallery for Hotel Vía Castellana

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Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk

Overview of Hotel Vía Castellana

Hotel Vía Castellana

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Paseo de la Castellana, 220, Madrid, Madrid, 28046

Explore the area

  • Popular LocationPlaza de Castilla3 min walk
  • Popular LocationTorre Cristal14 min walk
  • Popular LocationGate of Europe14 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)12 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Hotel Vía Castellana is connected to the convention centre. Calle de Alcala and Club de Campo Villa de Madrid are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore El Retiro Park and Madrid Rio. Madrid Zoo Aquarium and Madrid Amusement Park are also worth visiting. Guests appreciate the hotel's convenience for public transportation: Plaza de Castilla Station is 4 minutes on foot and Chamartin Station is 9 minutes.

What's nearby

  • Plaza de Castilla - 3 min walk
  • Torre Cristal - 14 min walk
  • Gate of Europe - 14 min walk
  • Hospital La Paz - 3 min drive
  • Santiago Bernabeu Stadium - 8 min drive

Getting around

  • Plaza de Castilla Station - 4 min walk
  • Madrid (XTI-Chamartin Train Station) - 9 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12 min drive

Restaurants

  • EL SECRETO — 1 min walk
  • Pato Laqueado de Pekín - 3 min walk
  • Cafetería Carmen Lazcano - 3 min walk
  • Taberna de Ángela - 4 min walk
  • Casa Narcisa - 5 min walk

About this property

Hotel Vía Castellana

Central hotel connected to the convention centre in Madrid with restaurant
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and a business centre are on-site. All 228 soundproofed rooms feature free WiFi and minibars. TVs, room service and hairdryers are among the other amenities available to guests.
Hotel Vía Castellana offers 228 forms of accommodation with minibars and a safe. This individually furnished accommodation includes desks. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Rollaway/extra beds (surcharge) are also available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:30 AM–10:30 AM on weekends: EUR 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (3315 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 6 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 19 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Castilla Plaza Hotel
Hotel Castilla Plaza
Hotel Vía Castellana Madrid
Hotel Vía Castellana
Vía Castellana Madrid
Vía Castellana
Abba Castilla Plaza Madrid
Hotel Abba Castilla Plaza
Hotel Vía Castellana Hotel
Hotel Vía Castellana Madrid
Hotel Vía Castellana Hotel Madrid

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 229 out of 673 reviews
5 - Excellent 34%
Rating 4 - Good. 309 out of 673 reviews
4 - Good 46%
Rating 3 - Okay. 92 out of 673 reviews
3 - Okay 14%
Rating 2 - Poor. 29 out of 673 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 673 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The most important is to inform the housekeeping of the hotel to put more soaps and body lotion for customers in their rooms
Stayed 7 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, clean, etc but nothing spectacular
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Amazing hotel and staff. Crappy WiFi tho. Nice room. Clean and nice and quiet.
Stayed 1 night in Feb 2020

2/5 Poor

Liked: Cleanliness
I booked this hotel last minute, with my travel changes, and wanted a place close to the airport and quiet. The location was a poor choice on my behalf, because the front street of the hotel was a major transportation hub for subway and bus, with heavy traffic. The staff did give me a room on the backside of the hotel and upper floor, as I requested. However, when I opened the door, all I heard was pounding and heavy machinery noise. When I looked out of the window, there was a new residential building under construction that is 2 years away from being finished [steel and concrete framed]. The building was over 10 stories high and workers doing various things on multiple floors. It was after 5:30 PM and so I called to main desk to ask about their schedule. The receptionist indicated they finished at 8 PM and started at 9;00 AM. At this point I’d already checked in and it was raining, so I just was exhausted from the whole experience. The next morning around 7;00 AM the machinery and noise started again. I’m very disappointed with the whole experience. I travel often, but didn’t have a good experience with Expedia this trip of 3 weeks.
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020