Crisol Vía Castellana

Property class: 4

Choose dates to view prices

Plaza de Castilla is located near Crisol Vía Castellana, which provides dry cleaning/laundry services, car hire on-site and a business centre. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

Room

Classic Room

8.4 out of 10
Very good
(29 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Room

Executive Room

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room with extra bed

Room

Double room with extra bed

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Room

Room

Premium Room

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familiar Room

Room

Familiar Room

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Chamartín neighbourhood, Crisol Vía Castellana is connected to the convention centre. Puerta de Alcalá and Plaza de Cibeles are notable landmarks, and travellers looking to shop may want to visit Paseo de la Castellana and Gran Via. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Paseo de la Castellana, 220, Madrid, Madrid, 28046

What's nearby

  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    1 min walk - 0.0 miles
  • A cityscape with two prominent buildings labeled 'REALIA' and 'Bankia'.
    Azca Financial District
    1 min walk - 0.0 miles
  • A coastal cityscape with historic buildings, a beach, and a boat docked near the shore.
    Gate of Europe
    2 min walk - 0.1 miles
  • A cityscape with two prominent buildings labeled 'REALIA' and 'Bankia'.
    Plaza de Castilla
    3 min walk - 0.2 miles
  • A large, empty stadium with blue seats and a green field.
    Bernabéu Stadium
    3 min drive - 1.2 miles

Getting around

  • Plaza de Castilla Station
    4 min walk
  • Madrid (XTI-Chamartin Train Station)
    9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    12 min drive

Restaurants

  • Asador de Aranda
    4 min walk
  • Faborit
    2 min walk
  • Rodilla
    2 min walk
  • McCafé
    3 min walk
  • Taco Bell
    3 min walk

About this property

Crisol Vía Castellana

  • Upscale hotel near Paseo de la Castellana
  • Close to Plaza de Castilla, Crisol Vía Castellana provides dry cleaning/laundry services, car hire on-site and a business centre. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
    • A ballroom, a 24-hour front desk and a banquet hall
    • Meeting rooms, multilingual staff and a water dispenser
    • Guest reviews give top marks for the location
  • Room features
  • All 228 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes.
  • Extra amenities include:
    • Reusable coffee/tea filters and recycling
    • Daily housekeeping, desks and phones

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Bioscore Sustainability. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Crisol Vía Castellana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crisol Vía Castellana?

Self-parking is available for EUR 21 per day.

What time is check-in at Crisol Vía Castellana?

Check-in start time: 2 PM; check-in end time: 6 PM.

What time is check-out at Crisol Vía Castellana?

Checkout is at noon.

Where is Crisol Vía Castellana located?

Located in Chamartín, this hotel is within a 5-minute walk of Paseo de la Castellana and Plaza de Castilla. Bernabéu Stadium is 1.1 mi (1.8 km) away. Plaza de Castilla Station is only a 4-minute walk and Ventilla Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crisol Vía Castellana Reviews

8.2

Very good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 324 out of 887 reviews
Rating 8 - Good. 374 out of 887 reviews
Rating 6 - Okay. 125 out of 887 reviews
Rating 4 - Poor. 39 out of 887 reviews
Rating 2 - Terrible. 25 out of 887 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort
Very convenient from train station & near to metro. Good breakfast clean room. Decor a little dated. Good value though.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is rare to find now days a places that gives you good service at a reasonable prices.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Liked it!

Overall good experience. Just no coffee machine in the room and the furniture is quite old. But the bed was enormous and ultra comfortable! The location is very good, right in front of the world famous twin towers. Great connection by buses and trains with the city center etc. Takes about 30 mins to reach prime locations.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The air conditioning stopped working after a couple hours, however it was not a problem since it was relatively cool out. There were multiple hairs that were not ours in the bathroom. Only stayed one night, so we did not ask to move rooms. Very friendly and helpful staff. Good location next to metro and bus stops.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great location and staff, poor sleep quality

Excellent location, good sized room, nice and clean. Good bed, but unfortunately I didn’t sleep much. First I thought the noice came from underground trains, but as the noice was very frequent, I found that a bit strange. I then realized it was the elevator which made a lot of sound everytime it was in use - which was most of the night. Everytime I dozed off, I was awaken again
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Older than expected

The room was much older than expected, the pictures must be of some years ago. Some pieces of furniture were really old and in bad shape. However the bed was comfortable. Disappointing in a 4 stars hotel not to find a bottle of water (neither in the fridge), a kettle or a coffee machine. Overall it was a good stay, but it can be certainly improved.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast buffet
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very stylish hotel, impressive
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the room was perfectly set up and clean !!
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with pretty views to Plaza de Castilla, also very convenient to have the subway station across the street
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, highly recommended
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Good parking. Nice location. Everything worked out really well!
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Ok rooms, facilities and food. Pretty average for 4 star
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The location was very good. It is steps to local transportation.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is located just at the entrance of the city, across one of the major metro stations. Safe, quite and pleasant neighborhood
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Cross the street from bus terminal Very very noisy Rooms - are clean but your can hear everything through the walls
Stayed 5 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we liked it

Everything was ok
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

Liked: Staff & service
Good for the money. Not a great hotel. Very old and the bed uncomfortable.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
We booked for a queen bed, but a double twin was honored instead. This should be stated clear to the guest.
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Just stay away

Dated hotel Extremely poor customer service Just stay away, plenty of good alternatives
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Liked: Cleanliness
Very poor quality for the money (more a 3* than 4*). Super small room. Weird chemical odour in the bathroom
Stayed 1 night in Jun 2023