Title: Novotel Madrid Center Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Madrid Center Central Madrid hotel connected to the convention centre, 4-minute walk to Movistar Arena ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/ab11cb60.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/f8209ad1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/38ff46e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s activities](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/170e42e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room with one Queen bed and two child beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/429adac8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Madrid Center offers comfort near El Retiro Park and Puerta de Alcalá. Enjoy meals at Eat Bar, a seasonal pool, and a garden. The hotel provides in-room WiFi and multilingual staff for local recommendations. VIP Access 9.2 Wonderful ## Popular amenities - - - Pool - Bar - Gym - Parking available £118 includes taxes & fees 21 Dec - 22 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 25 - Nov 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/af7e3c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout curtains - 291 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Room, 1 Queen Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/e4e2ad20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 9.0 Wonderful 24 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout curtains - 269 sq ft - Sleeps 2 - 1 Queen Bed ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/6a9bbdef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 7.4 Good 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout curtains - 269 sq ft - Sleeps 2 - 2 Single Beds ![Executive Room, 1 Queen Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/5f7884ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed 9.4 Exceptional 13 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Down duvet - 431 sq ft - Sleeps 4 - 1 Queen Bed ![Executive Room, 1 Queen Bed, Terrace | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/c17a6ce2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed, Terrace 9.8 Exceptional 6 reviews ### Highlights Terrace Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 431 sq ft - Sleeps 4 - 1 Queen Bed ![Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/e4a03198.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed with Sofa bed 8.8 Excellent 56 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout curtains - 269 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/c21ca983.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room with Sofa 9.4 Exceptional 18 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout curtains - 269 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/6a9bbdef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds 7.0 Good 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout curtains - 269 sq ft - Sleeps 2 - 2 Single Beds ![Standard Room with one Queen bed and two child beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/429adac8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room with one Queen bed and two child beds 9.0 Wonderful 29 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout curtains - 269 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Superior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/f126630c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed with Sofa bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout curtains - 538 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18900/18863/e32862bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Imagine Chamartín - Pool - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,005 reviews £131 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=30c72dc7-9664-4a87-9d94-38129f595a16&top_cur=GBP) Ad ![1 bedroom, premium bedding, Select Comfort beds, minibar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15380000/15372000/15371941/17643795_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Torre de Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,249 reviews £162 includes taxes & fees 14 Dec - 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Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 1,011 reviews £195 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=30c72dc7-9664-4a87-9d94-38129f595a16&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42137%2C-3.67212&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SZRnzyM44q2L0JdhWeKChNrZMW0=) O'donnell 53, Madrid, Madrid, 28009 #### What's nearby - Movistar Arena - 3 min walk - 0.2 miles - Calle de Alcalá - 6 min walk - 0.4 miles - Plaza de Toros de Las Ventas - 18 min walk - 1.0 mile - Puerta de Alcalá - 19 min walk - 1.0 mile - El Retiro Park - 19 min walk - 1.0 mile #### Getting around - Madrid Recoletos Station - 3 min drive - O'Donnell Station - 6 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive #### Restaurants - ‪Eat Bar - ‬1 min walk - ‪El Pescaito - ‬4 min walk - ‪El Parador del Jamón - ‬1 min walk - ‪Bar Los Torreznos - ‬3 min walk - ‪Telepizza - ‬2 min walk ## About this property ### Novotel Madrid Center Upscale hotel near Movistar Arena Located close to El Retiro Park and Puerta de Alcalá, Novotel Madrid Center provides a poolside bar, a terrace and a coffee shop/cafe. The on-site restaurant, Eat Bar, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground. Additional perks include: - A seasonal outdoor pool - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Express check-out, meeting rooms and a vegetable garden - A computer station, multilingual staff and a vending machine - Guest reviews speak highly of the helpful staff and location Room features All 790 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 37-inch LED TVs with satellite channels - Wardrobes/cupboards, free infant beds and daily housekeeping ## Similar properties ![Rock Star Suite | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66910000/66907000/66906927/f79da699.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hard Rock Hotel Madrid Arganzuela - Pool - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 2,355 reviews £167 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=66906927&PinnedHotelID=66906927&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/30000000/29350000/29345500/29345493/42fcab3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Plaza España Madrid Centro - Pool - Free WiFi - 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15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=15371941&PinnedHotelID=15371941&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1220000/1214500/1214470/c50dbea0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Petit Palace President Castellana Salamanca - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.2 Very good 1,004 reviews £119 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1214470&PinnedHotelID=1214470&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/95000000/95000000/94999600/94999583/55066267.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Madrid - Centre Retiro by IHG Retiro - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 564 reviews £108 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=94999583&PinnedHotelID=94999583&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Room, Terrace | Terrace/patio](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/2b31af8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H10 Puerta de Alcalá 4\* Sup Salamanca - Pool - Free WiFi - Restaurant - Breakfast available 9.2 Wonderful 1,009 reviews £111 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=523266&PinnedHotelID=523266&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite Exterior (Aduana) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds](https://images.trvl-media.com/lodging/2000000/1180000/1170200/1170158/e8709f28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Regina Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 2,211 reviews £175 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1170158&PinnedHotelID=1170158&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Covered parking on site (EUR 25 per day) ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Eat Bar ### Things to do - 24-hour gym - Arcade/game room - Playground - Seasonal outdoor pool - TV in common areas ### Family friendly - Arcade/game room - In-room cot - Laundry facilities - Playground - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Conference centre (16,146 square foot of space) - Meeting rooms ### Outdoors - Garden - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Front entrance ramp - Hand-held showerhead - Handrails in stairways (70 centimetre high) - Hardwood flooring in room - Lever door handles - Lift (75 centimetre wide door) - Pool access ramp on site - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - 8 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2015 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reception hall - Reusable cups - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 37-inch LED TV with satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free weekday newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 2 AM ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 15.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 26 per person - Covered self-parking fee: EUR 25 per day - Rollaway bed fee: EUR 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from June to September Pool access available from 11:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Convencion Hotel Convencion Madrid Hotel Convencion Hotel Convencion Madrid Novotel Madrid Center Hotel Novotel Madrid Center Novotel Madrid Center Hotel Novotel Madrid Center Madrid Novotel Madrid Center Hotel Madrid ## Frequently asked questions ### Does Novotel Madrid Center have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 8:00 PM. ### How much does it cost to stay at Novotel Madrid Center? > As of 25 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on 21 Dec 2025 start from £117.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Novotel Madrid Center pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Novotel Madrid Center? > Self-parking is available for EUR 25 per day. ### What time is check-in at Novotel Madrid Center? > Check-in start time: 2 PM; check-in end time: 2 AM. ### What time is check-out at Novotel Madrid Center? > Checkout is at noon. ### Where is Novotel Madrid Center located? > Located in Salamanca, this hotel is within 1 mi (2 km) of Movistar Arena, Puerta de Alcalá and El Retiro Park. Gran Via and Prado Museum are also within 2 mi (3 km). O'Donnell Station is 6 minutes by foot and Goya Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Madrid Center Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 672 8 - Good 242 6 - Okay 62 4 - Poor 20 2 - Terrible 11 ### 10/10 Excellent #### Jeffrey 19 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about the hotel was just amazing. It was a very nice and pleasant stay. Every staff member that we spoke to were just really nice. ##### Jeffrey Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Yunsik 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great breakfasts ##### Yunsik Stayed 3 nights in Oct 2025 ### 8/10 Good #### Axel 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and friendly staff! ##### Axel Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Sunjay 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Great service. Amazing location, blocks from Movistar Arena. Perfect place to stay if coming in town for an event!!! ##### Sunjay Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### John 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, well located and the rooms were nicely decorated. The terrace was a huge plus. ##### John Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Pablo 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was great rooms were clean area with shopping center ##### Pablo Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Andrew 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay here! ##### Andrew Stayed 6 nights in Aug 2025 ### 8/10 Good #### Venkita 11 Nov 2025 Liked: Cleanliness, property conditions & facilities Courteous staff ##### Venkita Stayed 3 nights in Nov 2025 ### 8/10 Good #### DANIEL 11 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean, good layout for lodging with two kids on the sofa bed. My wife complained about the water pressure, it’s not the strongest but it wasn’t horrible. All in all, I enjoyed the stay and would stay again. ##### DANIEL Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Luisa 10 Aug 2025 Liked: Amenities Excellent place to stay , close to everything. ##### Luisa Stayed 2 nights in Aug 2025 ### 8/10 Good #### Jose 30 Sept 2025 Liked: Staff & service, amenities Good stay ##### Jose Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Edwin 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Edwin Stayed 9 nights in Jul 2025 ### 10/10 Excellent #### Jose 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Stay ##### Jose Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Juan 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and convenient location. Friendly staff and breakfast delicious ##### Juan Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Paolo 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, great breakfast, both quality and number of options ##### Paolo Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Mohammed 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and safe location!!! ##### Mohammed Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### juan 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay! Superb breakfast ##### juan Stayed 2 nights in Jul 2025 ### 8/10 Good #### Mark 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All I can say is Yuri was the highlight of our stay there. He was the memorable and we enjoyed our multiple conversations with him. His hospitality was very welcoming. The facilities were nice and the breakfast was delicious. ##### Mark Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Oluwaseun 12 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel ##### Oluwaseun Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Vina Gracia 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities best breakfast buffet! ##### Vina Gracia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Tracey 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful visit ##### Tracey Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ayanna 7 Aug 2025 Liked: Cleanliness, staff & service, amenities Staff was very friendly and helpful; breakfast choices were excellent, great variety of options to choose from, the hotel services were great; would highly recommend to family and friends. ##### Ayanna Stayed 8 nights in Jul 2025 ### 10/10 Excellent #### Magda 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the third time staying at this hotel, great, love the area ##### Magda Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Nilxon 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoy everything about my stay ##### Nilxon Stayed 9 nights in Jul 2025 ### 4/10 Poor #### Paul 6 Nov 2025 Disliked: Amenities Charged me twice for the room ##### Paul Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Hotel ILUNION Atrium](https://www.expedia.co.uk/Madrid-Hotels-Hotel-ILUNION-Atrium.h2201729.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Axel Hotel Madrid - 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