Title: Novotel Madrid Center Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Madrid Center Modern hotel in Madrid's cultural heart offers seasonal pool, garden, and playground for relaxation between city adventures ## Photo gallery for Novotel Madrid Center ![Seasonal outdoor pool - Novotel Madrid Center (Madrid)](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/b08b9e81.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Novotel Madrid Center (Madrid)](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/a573c2be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Madrid Center (Madrid)](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/f5b17fbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe - Novotel Madrid Center (Madrid)](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/bbfab0a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, poolside bar - Novotel Madrid Center (Madrid)](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/a95347bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Madrid Center offers comfort near El Retiro Park and Puerta de Alcalá. Enjoy meals at Eat Bar, a seasonal pool, and a garden. The hotel provides in-room WiFi and multilingual staff for local recommendations. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Gym £136 includes taxes & fees 2 Mar - 3 Mar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Feb 24 - Feb 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 25 - Feb 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Superior Room, 1 Queen Bed ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/af7e3c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Down duvet - 291 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/308a0472.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 9.0 Wonderful 26 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Down duvet - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Single Beds ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/6a9bbdef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 7.8 Good 11 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Down duvet - 269 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Executive Room, 1 Queen Bed ![Executive Room, 1 Queen Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/5f7884ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed 9.4 Exceptional 13 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains - 431 sq ft - Sleeps 4 - 1 Queen Bed ### View all photos for Executive Room, 1 Queen Bed, Terrace ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/303b509a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed, Terrace 9.8 Exceptional 7 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 431 sq ft - Sleeps 4 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed with Sofa bed ![Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/e4a03198.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed with Sofa bed 8.8 Excellent 61 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Down duvet - 269 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Standard Twin Room with Sofa ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/c21ca983.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room with Sofa 9.4 Exceptional 20 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Blackout curtains - 269 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Superior Room, 2 Single Beds ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/6a9bbdef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds 7.0 Good 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Down duvet - 269 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room with one Queen bed and two child beds ![Standard Room with one Queen bed and two child beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/429adac8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room with one Queen bed and two child beds 9.0 Wonderful 29 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Down duvet - 269 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Superior Suite, 1 King Bed with Sofa bed ![Superior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/f126630c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed with Sofa bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Blackout curtains - 538 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Daily cooked-to-order breakfast (EUR 35 per person)](https://images.trvl-media.com/lodging/7000000/6430000/6427300/6427217/256b48ce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Boutique Hotel Madrid Centro - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.8 Exceptional 1,012 reviews £209 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Madrid-Hotels-Only-YOU-Boutique-Hotel.h6427217.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=04d2b2f0-616e-4fea-a74f-bed7a8c74296&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/30000000/29350000/29345500/29345493/af77088a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza España Madrid Centro - Pool - Free Wi-Fi - Restaurant - Gym 9.4 Exceptional 4,680 reviews £152 includes taxes & fees 8 Mar - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,006 reviews £122 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Madrid-Hotels-Vincci-Soho.h1315203.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=04d2b2f0-616e-4fea-a74f-bed7a8c74296&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) ## About the area Located in Salamanca neighbourhood, Novotel Madrid Center is connected to a railway/underground station. Notable landmarks in the area include Puerta de Alcalá and Gran Via, and travellers wishing to experience a bit of culture can try Prado Museum. Looking to enjoy an event or a match? See what's going on at Movistar Arena or Bernabéu Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience for public transportation: O'Donnell Station is 6 minutes on foot and Goya Station is 9 minutes. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42150%2C-3.67231&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DVwyuRE1E_yu577LJcGcSXKlud8=) O'donnell 53, Madrid, Madrid, 28009 ### What's nearby - ![The best Spanish band ever #LosPlanetas #lights #lifeatexpedia](https://images.trvl-media.com/place/2198/d6d512f6-0ae7-4a62-b828-e75dda45c6fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Movistar Arena 3 min walk \- 0.2 miles - ![Panorama of Crossing the Calle de Alcala and Gran Via in Madrid](https://images.trvl-media.com/place/553248633942898233/6851ef1b-6015-4881-a564-a12f6ab4ad67.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calle de Alcalá 6 min walk \- 0.4 miles - ![Las Ventas which includes a statue or sculpture](https://images.trvl-media.com/place/6066929/d360ab98-79f1-4a2b-9401-3211fe6f37df.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Toros de Las Ventas 18 min walk \- 1.0 mile - ![Puerta de Alcala featuring heritage architecture, a monument and flowers](https://images.trvl-media.com/place/6158981/f9a51035-7f8d-46d7-aec3-cfed1b7e1bbf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta de Alcalá 19 min walk \- 1.0 mile - ![El Retiro Park showing a garden](https://images.trvl-media.com/place/507750/0eb623dc-4a7b-4e7d-97c0-d9cabc308e86.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Retiro Park 19 min walk \- 1.0 mile ### Getting around - Madrid Recoletos Station 3 min drive - O'Donnell Station 6 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) 15 min drive ### Restaurants - Eat Bar - Madariz Café 5 min walk - El Parador del Jamón 1 min walk - Telepizza 2 min walk - El Pescaito 3 min walk ## About this property ### Novotel Madrid Center Upscale hotel near Movistar Arena Located close to El Retiro Park and Puerta de Alcalá, Novotel Madrid Center provides a poolside bar, a terrace and a coffee shop/cafe. The on-site restaurant, Eat Bar, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground. Additional perks include: - A seasonal outdoor pool - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Express check-out, a 24-hour front desk and a vegetable garden - Tour/ticket information, a computer station and multilingual staff - Guest reviews speak highly of the helpful staff and location Room features All 790 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 37-inch LED TVs with satellite channels - Wardrobes/cupboards, free infant beds and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/19400/19393/7cac0c70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Madrid City Las Ventas Ciudad Lineal - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 464 reviews £91 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=19393&PinnedHotelID=19393&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/10000/4200/4159/c2937a0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson RED Madrid Madrid Centro - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 883 reviews £127 includes taxes & fees 8 Mar - 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Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.4 Very good 1,003 reviews £105 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=527369&PinnedHotelID=527369&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=17125,19393,4159,29345493,523266) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Covered parking on site (EUR 27 per day) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Eat Bar ### Things to do - 24-hour gym - Arcade/game room - Playground - Seasonal outdoor pool - TV in common areas ### Family friendly - Arcade/game room - In-room cot - Laundry facilities - Playground - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Conference centre (16,146 square foot of space) - Meeting rooms ### Outdoors - Garden - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Front entrance ramp - Hand-held showerhead - Handrails in stairways (70 centimetre high) - Hardwood flooring in room - Lever door handles - Lift (75 centimetre wide door) - Pool access ramp on site - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - 8 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2015 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reception hall - Reusable cups - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 37-inch LED TV with satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free weekday newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 2 AM ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 15.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 26 per person - Covered self-parking fee: EUR 27 per day - Rollaway bed fee: EUR 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from June to September Pool access available from 11:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Convencion Hotel Convencion Madrid Hotel Convencion Hotel Convencion Madrid Novotel Madrid Center Hotel Novotel Madrid Center Novotel Madrid Center Hotel Novotel Madrid Center Madrid Novotel Madrid Center Hotel Madrid ## Frequently asked questions ### Does Novotel Madrid Center have a pool? ### How much does it cost to stay at Novotel Madrid Center? ### Is Novotel Madrid Center pet-friendly? ### How much is parking at Novotel Madrid Center? ### What time is check-in at Novotel Madrid Center? ### What time is check-out at Novotel Madrid Center? ### Where is Novotel Madrid Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Madrid Center Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 752 8 - Good 251 6 - Okay 64 4 - Poor 21 2 - Terrible 13 ## Reviews ### 10/10 Excellent #### Silvana 7 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great breakfast, great location ##### Silvana Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Maria Laura 28 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel and great location ##### Maria Laura Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Alex 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location, clean and spacious room, good value for money ##### Alex Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Pablo 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room and hotel location was great. The service was very helpful and kind to us. Would recommend to stay at this hotel. ##### Pablo Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Stephanus 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Big room, 2 adults, 2 big kids, helpful staff and a beautiful city ##### Stephanus Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Jennifer 6 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location! We loved staying here and recommend it. Our family and in laws thought it was beautiful! ##### Jennifer Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### JOSE 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Super Nice and Modern Hotel Breakfast was a blast (Super Good Breakfast a lot of food variety) Can wait to come back to Novotel Madrid Center. ##### JOSE Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Bogdan 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, staff very nice, and very good breakfast. ##### Bogdan Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Monica 10 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best decision was to stay at the Novotel in Madrid everything was amazing the bar open 24/7 the service the amenities the service the food the breakfast unbelievable ##### Monica Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### engin 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Breakfast is wonderful , live, enjoyable ##### engin Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Natalie 18 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and comfortable stay. Staff were very friendly and helpful. Breakfast deal was affordable and very enjoyable. ##### Natalie Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Hiten 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean comfortable stay. Professional staff. Breakfast was excellent with plenty of choice. ##### Hiten Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Jeffrey 19 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about the hotel was just amazing. It was a very nice and pleasant stay. Every staff member that we spoke to were just really nice. ##### Jeffrey Stayed 5 nights in Nov 2025 ### 8/10 Good #### Axel 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and friendly staff! ##### Axel Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Ioan 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent location, facilities good. Gym kinda small and too busy on Sunday morning. Parking convenient however not easy to access, especially if driving an SUV. Food excellent! ##### Ioan Stayed 1 night in Dec 2025 ### 8/10 Good #### Carole Marie 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean comfortable hotel in a safe area. Clean and comfortable hotel in a safe area. Quick walk to the subway. I would stay here again. ##### Carole Marie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### John 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, well located and the rooms were nicely decorated. The terrace was a huge plus. ##### John Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jason 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good location ##### Jason Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sunjay 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Great service. Amazing location, blocks from Movistar Arena. Perfect place to stay if coming in town for an event!!! ##### Sunjay Stayed 4 nights in Nov 2025 ### 8/10 Good #### DANIEL 11 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean, good layout for lodging with two kids on the sofa bed. My wife complained about the water pressure, it’s not the strongest but it wasn’t horrible. All in all, I enjoyed the stay and would stay again. ##### DANIEL Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Juan 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and convenient location. Friendly staff and breakfast delicious ##### Juan Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### juan 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay! Superb breakfast ##### juan Stayed 2 nights in Jul 2025 ### 8/10 Good #### Roberto 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Good overall Good Hotel. Good Service. Good location. If I had to make a suggestion to the Hotel… maybe use softer pillows. I recommend the Hotel and will stay there next time ##### Roberto Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Darihant 16 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! Great staff and service. ##### Darihant Stayed 3 nights in Jul 2025 ### 8/10 Good #### Mark 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All I can say is Yuri was the highlight of our stay there. He was the memorable and we enjoyed our multiple conversations with him. His hospitality was very welcoming. The facilities were nice and the breakfast was delicious. ##### Mark Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Leonardo Hotel Madrid City Center](https://www.expedia.co.uk/Madrid-Hotels-Leonardo-Hotel-Madrid-City-Center.h523265.Hotel-Information) > > [Feelathome Madrid Suites Apartments](https://www.expedia.co.uk/Madrid-Hotels-Feelathome-Madrid-Suites-Apartments.h22737145.Hotel-Information) > > [Bob W Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-Bob-W.h83643011.Hotel-Information) > > [ Soho Boutique Hoy No Me Puedo Levantar](https://www.expedia.co.uk/Madrid-Hotels-Soho-Boutique-Hoy-No-Me-Puedo-Levantar.h95510388.Hotel-Information) > > [Catalonia Atocha](https://www.expedia.co.uk/Madrid-Hotels-Catalonia-Atocha.h4122048.Hotel-Information) > > [Only YOU Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-Only-YOU-Boutique-Hotel.h6427217.Hotel-Information) > > [Colectia Stays Atocha](https://www.expedia.co.uk/Madrid-Hotels-Uma-House-Retiro.h44538259.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Social Hub Madrid](https://www.expedia.co.uk/Madrid-Hotels-The-Social-Hub-Madrid.h78374904.Hotel-Information) > > [Only YOU Hotel Atocha](https://www.expedia.co.uk/Madrid-Hotels-Only-YOU-Hotel-Atocha.h14725875.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Room Mate Macarena, Madrid Gran Vía](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Rex.h44261923.Hotel-Information) > > [Hotel Zentral Castellana Norte](https://www.expedia.co.uk/Madrid-Hotels-Occidental-Castellana-Norte.h1845920.Hotel-Information) > > [INNSiDE by Meliá Madrid Valdebebas](https://www.expedia.co.uk/Madrid-Hotels-Innside-Madrid-Valdebebas.h103911115.Hotel-Information) > > [Hostal Armesto](https://www.expedia.co.uk/Madrid-Hotels-Hostal-Armesto.h13505639.Hotel-Information) > > [Windsor Puerta del Sol](https://www.expedia.co.uk/Madrid-Hotels-Hostal-El-Pasaje.h2535575.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Radisson RED Madrid](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information) > > [The Westin Madrid Cuzco](https://www.expedia.co.uk/Madrid-Hotels-The-Westin-Madrid-Cuzco.h21276.Hotel-Information) > > [Latroupe Prado](https://www.expedia.co.uk/Madrid-Hotels-Latroupe-Madrid.h92166187.Hotel-Information) > > [Hotel Vincci Madrid Centrum](https://www.expedia.co.uk/Madrid-Hotels-Vincci-Madrid-Centrum.h912950.Hotel-Information) > > [Pestana CR7 Gran Vía Madrid](https://www.expedia.co.uk/Madrid-Hotels-Pestana-CR7-Gran-Via-Madrid.h66244097.Hotel-Information) > > [Catalonia Gran Via Madrid](https://www.expedia.co.uk/Madrid-Hotels-Catalonia-Gran-Via.h27727.Hotel-Information) > > [Hotel Madrid Gran Via 25 Affiliated by Meliá](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Madrid-Gran-Via-25-Affiliated-By-Melia.h20410.Hotel-Information) > > [B&B Hotel Madrid Centro F52](https://www.expedia.co.uk/Madrid-Hotels-BB-HOTEL-Madrid-Centro-F52.h105477075.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Hotel Acta Piramides](https://www.expedia.co.uk/Madrid-Hotels-Holiday-Inn-Madrid-Piramides.h562121.Hotel-Information) ---