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Rooms big with designer touches which take some working out, especially the lights! Superb restaurant, large underground car park, 5 minutes walk to Cervantes square. Staff friendly & efficient.
Beautiful hotel in a great location. The staff was nice. Snacks in the lobby in the afternoon and free water in the room. Generally just a very nice experience. And the Plaza Santa Ana next door is a wonderful place for dinner.
My son forgot his passport in the room. The night porter went out of his way to make sure to send the passport to the airport. Thank you. Also thank you to him for waking me up in time to get my plane.
Perfect hotel. Far from city but airport is about 15 mins (taxi ride). Area is beautiful and mall across the street is just amazing place.
The room was a bit smaller than I would have liked but everything else about the hotel was comfortable and nice. The staff was as helpful as could possibly be.
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