Title: SmartRental Collection Gran Vía Capital Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=75676254&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SmartRental Collection Gran Vía Capital Travelers find modern comfort with an outdoor pool and 24-hour service just steps from Madrid's historic Plaza Mayor and the vibrant energy of city life ## Photo gallery for SmartRental Collection Gran Vía Capital ![Outdoor pool - SmartRental Collection Gran Vía Capital (Madrid)](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/2b434834.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, individually decorated, individually furnished - SmartRental Collection Gran Vía Capital (Madrid)](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/ae809040.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - SmartRental Collection Gran Vía Capital (Madrid)](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/f8972b4c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Collection, 2 Bedrooms, 2 Bathrooms (6 people) | Terrace/patio - SmartRental Collection Gran Vía Capital (Madrid)](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/2bd7dfdf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - SmartRental Collection Gran Vía Capital (Madrid)](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/a41e860c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies SmartRental Collection Gran Vía Capital offers urban sophistication in central Madrid. Enjoy drinks at the bar, buffet meals at the restaurant, and refresh in the outdoor pool. Free WiFi throughout, and multilingual staff provide 24/7 assistance near Puerta del Sol. ## Reviews 9.4 Exceptional ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Parking available £117 includes taxes & fees 3 Feb - 4 Feb ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=75676254&PinnedHotelID=75676254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=75676254&PinnedHotelID=75676254&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=75676254&PinnedHotelID=75676254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=75676254&PinnedHotelID=75676254&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=75676254&PinnedHotelID=75676254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=75676254&PinnedHotelID=75676254&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=75676254&PinnedHotelID=75676254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=75676254&PinnedHotelID=75676254&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds Showing 8 of 8 rooms ### View all photos for Suite Collection ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/ae809040.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Collection ### Highlights Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds - 646 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Apartment, 1 Bedroom ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/2f449a37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom 9.4 Exceptional 12 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge - 388 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ### View all photos for Superior Apartment, 1 Bedroom ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/f8a7d33a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Bedroom 9.2 Wonderful 31 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge - 452 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/e5056533.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms 9.8 Exceptional 12 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge - 624 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms, 2 Bathrooms ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/b9a67a88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, 2 Bathrooms 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen - 646 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Suite Smart ![Terrace/patio](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/b634a771.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Smart 8.8 Excellent 3 reviews ### Highlights Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Kitchen - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Suite Collection 1 Bedroom (2 people) ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/90004ed3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Collection 1 Bedroom (2 people) 9.4 Exceptional 3 reviews ### Highlights Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Kitchen - 484 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Suite, 2 Bedrooms (Collection) ![Terrace/patio](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/2841d233.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (Collection) 10.0 Exceptional 3 reviews ### Highlights Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds - 624 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ## You may also like Ad ![Porch](https://images.trvl-media.com/lodging/30000000/29350000/29345500/29345493/42fcab3f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza España Madrid Centro - Pool - Free Wi-Fi - Restaurant - Gym 9.4 Exceptional 4,654 reviews £131 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=a6df076e-2d46-45b1-adab-8bac8f08d2af&top_cur=GBP) Ad ![Seasonal outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66250000/66244100/66244097/69f3ced3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pestana CR7 Gran Vía Madrid Madrid Centro - 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Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.8 Exceptional 937 reviews £218 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-CoolRooms-Atocha.h25045585.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=a6df076e-2d46-45b1-adab-8bac8f08d2af&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-SmartRental-Collection-Gran-Via-Capital.h75676254.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-SmartRental-Collection-Gran-Via-Capital.h75676254.Hotel-Information) ## About the area Located in Madrid Centro, a neighbourhood in Madrid, SmartRental Collection Gran Vía Capital is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Guests love the hotel's central location. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41975%2C-3.69914&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eUaKVKBGPGduGfEED-touRUw8xo=) Calle Gran Vía 14, Madrid, 28013 ### What's nearby - ![Gran Via which includes heritage architecture, night scenes and landscape views](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 2 min walk \- 0.1 miles - ![Puerta del Sol which includes a city and a fountain](https://images.trvl-media.com/place/6282935/7377ba48-f47b-4153-b3a9-690076a05d0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta del Sol 6 min walk \- 0.4 miles - ![Plaza de Cibeles showing a fountain, heritage elements and a statue or sculpture](https://images.trvl-media.com/place/508455/5c1001e9-2f9f-42bd-98c9-e9453b81b9bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Cibeles 8 min walk \- 0.5 miles - ![0_56888998](https://images.trvl-media.com/place/6158949/41c69074-06c9-442d-bda8-79b7a0fb2c34.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Santa Ana 8 min walk \- 0.5 miles - ![Plaza Mayor featuring an administrative building, a monument and heritage architecture](https://images.trvl-media.com/place/508457/0450e57c-844a-409a-9603-05f040c90dfa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Mayor 13 min walk \- 0.7 miles ### Getting around - Sevilla Station 3 min walk - Madrid Recoletos Station 12 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) 17 min drive ### Restaurants - Steakburger Bar (Gran Via) 1 min walk - Honest Greens 2 min walk - Hundred Burgers 1 min walk - Mercado de la Reina 1 min walk - Tiki Taco 1 min walk ## About this property ### SmartRental Collection Gran Vía Capital Upscale hotel near Gran Via Close to Puerta del Sol and Plaza Mayor, SmartRental Collection Gran Vía Capital provides a restaurant, a bar and more. Stay connected with free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - A lift, tour/ticket information and smoke-free property - Concierge services, a 24-hour front desk and multilingual staff - Guest reviews say great things about the central location and helpful staff Room features All 60 individually furnished rooms feature thoughtful touches such as air conditioning and separate sitting areas, as well as amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Extra amenities include: - Showers, hairdryers and shampoo - 45-inch flat-screen TVs with digital channels - Separate sitting areas, kitchens and fridges ## Similar properties ![Daily buffet breakfast (EUR 20 per person)](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/14fdba62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SmartRental Collection Gran Via Centric Madrid Centro - Kitchen - Washing machine - Dryer - Free Wi-Fi 9.2 Wonderful 1,032 reviews £115 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/64000000/63900000/63897000/63896948/aeedb209.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran View Apartments Madrid Centro - Pool - Kitchen - Free Wi-Fi - Air-conditioning 9.2 Wonderful 1,411 reviews £137 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=63896948&PinnedHotelID=63896948&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Studio | Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/77000000/76170000/76163100/76163099/w1915h1080x0y0-5a3bc08f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 60 Balconies Iconic Madrid Centro - 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A restaurant ### Restaurants on site - La Catorce Restaurante ### Things to do - Outdoor pool ### Family friendly - In-room kitchen - In-room microwave - In-room refrigerator - In-room washing machine/dryer - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping on request - Multilingual staff - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Communal living room - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 45-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Espresso maker - Griddle - Hob - Kitchen - Microwave - Mixer - Oven - Refrigerator - Restaurant dining guides - Toaster ### More - Air conditioning - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laundry detergent - Phone - Safe - Separate sitting area - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 100 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children - Airport shuttle fee: EUR 70 per person (one-way) - Airport shuttle fee per child: EUR 70 (one-way) - Self-parking fee: EUR 36 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 10:00 AM to 7:00 PM ### Property is also known as SmartRental Collection Gran Vía Capital Hotel SmartRental Collection Gran Vía Capital Madrid SmartRental Collection Gran Vía Capital Hotel Madrid ## Frequently asked questions ### Does SmartRental Collection Gran Vía Capital have a pool? ### How much does it cost to stay at SmartRental Collection Gran Vía Capital? ### Is SmartRental Collection Gran Vía Capital pet-friendly? ### How much is parking at SmartRental Collection Gran Vía Capital? ### What time is check-in at SmartRental Collection Gran Vía Capital? ### What time is check-out at SmartRental Collection Gran Vía Capital? ### Does SmartRental Collection Gran Vía Capital provide a shuttle to the airport? ### Where is SmartRental Collection Gran Vía Capital located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SmartRental Collection Gran Vía Capital Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 762 8 - Good 167 6 - Okay 41 4 - Poor 19 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Jagroop 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Kind staff, spotless the whole place, perfect rooms. We loved our stay! ##### Jagroop Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Jennifer 29 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would highly recommend this hotel as not only serves a great customer service but it also offers easy access to the whole city. Room has been cleaned to a high standard and had all the necessary facilities for a great stay. I would definitely be booking this stay again! It did not disappoint at all. ##### Jennifer Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Jaqueline Aureola 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very cleanly. The staff were magnificent. This location was super central and has great restaurants around ##### Jaqueline Aureola Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Carl 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, nice hotel. ##### Carl Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Mary Louise Barbauld 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent location. Clean and well equipped apartment. Really helpful and friendly team at the hotel. ##### Mary Louise Barbauld Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ausra 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities We spend only 1 night there but it was excellent , great location, clean and huge rooms we had a 2 bedroom apartment. they have heated pool, but we did not use it. Breakfast was really good. We loved it there! ##### Ausra Stayed 1 night in Nov 2025 ### 8/10 Good #### Anamaria 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this hotel! The location is very convenient. ##### Anamaria Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Christine 3 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location. Roof top pool lounge wonderful ##### Christine Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Diana 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great family stay! ##### Diana Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Tiffany 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very clean and the staff was super helpful! We didn't have breakfast here, but we had a great happy hour! Highly recommend. Great location as well! ##### Tiffany Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jorge F 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was friendly, professional and helpful. I highly recommend this hotel to my family and friends. I will be back again. ##### Jorge F Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Azam 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay with friends and family. Close to everything. Pool was excellent to keep the kids busy and happy for hours! ##### Azam Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### Karen 26 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room bathroom was dirty when we got there. The second morning we woke up to a flooded bathroom floor. The towel hanger was broken and the shower door was loose. The front desk staff was friendly and the location is great but other than that we were very disappointed on the hotel. I had great expectations because I am a fan of LuisitoComunica the you tuber and he recommended this hotel, but it was a huge disappointment. ##### Karen Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Wen 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, walk to all major tourist attractions. Very suitable for families with kids and has very good choices for their complimentary breakfast, huge plus! ##### Wen Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Linda 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing stay! Very comfortable and great location. ##### Linda Stayed 1 night in May 2025 ### 10/10 Excellent #### Sushi 12 Jun 2025 Liked: Cleanliness, property conditions & facilities Right in the main city, nice breakfast and very good customer service from front lady in reception. ##### Sushi Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Edwin 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, excellent location close to shopping, site seeing and many restaurants to choose from. The pillows could have had more fluff in them but overall a great stay. ##### Edwin Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Yahaida 2 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything & more we could have asked for during our stay. Loved the decor, cleanliness, friendly staff, room amenities, & convenience to shopping & sites. ##### Yahaida Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Amandeep 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family of five had a wonderful stay. The location was perfect. Right in the middle of things. Local restaurants, and shopping all within walking distance. The place was clean and felt very safe. We would definitely stay here again. ##### Amandeep Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### John 24 May 2025 Liked: Cleanliness, property conditions & facilities Great hotel. Great staff and location ##### John Stayed 2 nights in May 2025 ### 10/10 Excellent #### Mary Joy 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walkable to restaurants and shops ##### Mary Joy Stayed 5 nights in May 2025 ### 6/10 Okay #### Richard 26 Sept 2025 The location is perfect as central to everything. This property has a slightly dated interior with some tired fittings. The breakfast was very expensive for what was on offer. ##### Richard Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Maria 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, tasty breakfasts, rooms with many amenities, excellent staff. ##### Maria Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Zuleka 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy check in and out, very central located, amazing staff ##### Zuleka Stayed 9 nights in Apr 2025 ### 10/10 Excellent #### Michael 1 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location!! Staff were helpful whenever we required. 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