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Overview of H10 Puerta de Alcalá

Photo gallery

Featured image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Terrace/patio

H10 Puerta de Alcalá

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationPuerta de Alcala9 min walk
    Popular LocationWiZink Center12 min walk
    Popular LocationNational Library12 min walk
    AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)21 min drive

Choose dates to view prices

Superior Room

4.6/5 guest room rating
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Basic Room

3.8/5 guest room rating
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, Terrace

  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 2 Single Beds

Double Room, City View

4.9/5 guest room rating
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double Room Single Use

4.4/5 guest room rating
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Superior Room (2 adults + 2 children)

5/5 guest room rating
  • 269 sq ft
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Double Room Single Use, City View

4.6/5 guest room rating
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Room (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Basic Double Room Single Use

4.3/5 guest room rating
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

Double Room

4.7/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Room (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 2 Single Beds

Deluxe Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

About this area

Madrid

Located in Madrid's Salamanca neighbourhood, H10 Puerta de Alcalá is in the city centre and near a metro station. Royal Palace of Madrid and Principe Pio are notable landmarks, and the area's natural beauty can be seen at El Retiro Park and Madrid Rio. Madrid Wax Museum and Madrid Zoo Aquarium are not to be missed. Guests love the hotel's convenience for public transportation: Principe de Vergara Station is just steps away and Retiro Station is 5 minutes on foot.
Popular Location

What's nearby

  • El Retiro Park - 3 min walk
  • Puerta de Alcala - 9 min walk
  • WiZink Center - 12 min walk
  • National Library - 12 min walk
  • Crystal Palace - 15 min walk

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 21 min drive

Restaurants

  • Alcala Restaurant — 1 min walk
  • El Pimiento Verde - 3 min walk
  • La Paloma - 3 min walk
  • Kabuki Wellington - 4 min walk
  • La Colonial de Goya - 4 min walk

About this property

H10 Puerta de Alcalá

4-star Madrid hotel in Salamanca, walk to El Retiro Park
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. All 138 soundproofed rooms feature free WiFi and minibars. For entertainment, flat-screen TVs come with digital channels, and guests can also appreciate comforts such as pillow menus and down comforters.
H10 Puerta de Alcalá offers 138 forms of accommodation with minibars and a safe. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 22 for adults and EUR 11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (1076 square feet of space)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Individually furnished
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately)
  • Self-parking fee: EUR 31 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at H10 Puerta de Alcalá and receive a full refund?
Yes, H10 Puerta de Alcalá offers free cancellation on select room rates, because flexibility matters! Please refer to H10 Puerta de Alcalá cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at H10 Puerta de Alcalá?
As of 18 Apr 2021, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá on 20 Apr 2021 start from £89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does H10 Puerta de Alcalá have a pool?
Yes, this property has a seasonal outdoor pool.
Is H10 Puerta de Alcalá pet-friendly?
No, only service animals are welcome at the property.
How much is parking at H10 Puerta de Alcalá?
Limited spots are available.
What time is check-in at H10 Puerta de Alcalá?
Check-in is from 2:00 PM - midnight.
What time is check-out at H10 Puerta de Alcalá?
Checkout is at noon.
Where is H10 Puerta de Alcalá located?
Located in Salamanca, this hotel is within a 5-minute walk of El Retiro Park and Nuevo Teatro Alcala. Paseo de la Castellana and Puerta de Alcala are also within 10 minutes. Principe de Vergara Station is only a 2-minute walk and Retiro Station is 5 minutes.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 220 out of 372 reviews
5 - Excellent 59%
Rating 4 - Good. 124 out of 372 reviews
4 - Good 33%
Rating 3 - Okay. 23 out of 372 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 372 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 372 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel!! Me encantó el servicio, la ubicación y el hotel en general!
Stayed 3 nights in Feb 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable
Lovely hotel, very comfortable, great location. Service was very slow in the bar and at reception, especially considering the prices.
Stayed 3 nights in Aug 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice terrace, very clean, well recommended. Parking is a rip off at 31 Euros/day
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe it's a culture thing but out of the 5 nights we stayed in this beautiful hotel, we only had wash clothes upon request the first night. Was not able to get them again after that. IDK if wash clothes are something not used. But they gave us rather large hand towels to wash with.
Stayed 5 nights in Mar 2020

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