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Overview of H10 Puerta de Alcalá

Photo gallery

Guest reviews

4.5 / 5Wonderful
321 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

Explore the area

Popular LocationEl Retiro Park3 min walk
Popular LocationPuerta de Alcala9 min walk
RestaurantCafé & Té1 min walk
RestaurantDetroit1 min walk
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)21 min drive

Choose dates to view prices

  • Double Room

    Double Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    Show details
  • Double Room Single Use

    Double Room Single Use

    Room amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Double Bed OR 2 Single Beds
    Show details
  • Double Room, City View

    Double Room, City View

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    Show details
  • Double Room Single Use, City View

    Double Room Single Use, City View

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 1
    • 1 Double Bed OR 2 Single Beds
    Show details
  • Superior Room

    Superior Room

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
    Show details
  • Double Room, Terrace

    Double Room, Terrace

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds OR 1 Double Bed
    Show details
  • Deluxe Room

    Deluxe Room

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
    Show details
  • Basic Double Room Single Use

    Basic Double Room Single Use

    Room amenities

    • 161 sq ft
    • Sleeps 1
    • 1 Single Bed
    Show details
  • Deluxe Room

    Deluxe Room

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Single Beds
    Show details
  • Deluxe Room (2 adults + 1 child)

    Deluxe Room (2 adults + 1 child)

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 2 Double Beds and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
    Show details
  • Superior Room (2 adults + 1 child)

    Superior Room (2 adults + 1 child)

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 2 Single Beds
    Show details
  • Basic Room

    Basic Room

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 Double Bed
    Show details
  • Superior Room (2 adults + 2 children)

    Superior Room (2 adults + 2 children)

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 2 Single Beds and 1 Double Bed
    Show details

About this area

Madrid

Located in Madrid's Salamanca neighbourhood, H10 Puerta de Alcalá is in the city centre and near a metro station. Paseo del Prado and Puerta del Sol are notable landmarks, and the area's natural beauty can be seen at El Retiro Park and Madrid Rio. Madrid Zoo Aquarium and Madrid Amusement Park are not to be missed. Our guests love the hotel's convenience for public transport: Principe de Vergara Station is just steps away and Retiro Station is 5 minutes by foot.

Popular Location

What's nearby

  • El Retiro Park - 3 min walk
  • Puerta de Alcala - 9 min walk
  • WiZink Center - 12 min walk
  • Paseo del Prado - 13 min walk
  • Thyssen-Bornemisza National Museum - 19 min walk

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 21 min drive

Restaurants

  • Alcala Restaurant — 1 min walk
  • Café & Té - 1 min walk
  • Detroit - 1 min walk
  • El Chiscón - 1 min walk
  • Subway - 2 min walk

About this property

H10 Puerta de Alcalá

4-star Madrid hotel in Salamanca, walk to El Retiro Park
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. All 138 soundproofed rooms feature free WiFi and minibars. For entertainment, flat-screen TVs come with digital channels, and guests can also appreciate comforts such as pillow menus and down comforters.
H10 Puerta de Alcalá offers 138 forms of accommodation with minibars and a safe. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 31 per day
Electric car charging station
Limited parking spaces

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 22 for adults and EUR 11 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
Room service available
Coffee/tea in a common area

Things to do

Seasonal outdoor pool

Family friendly

Dry-cleaning service
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (1076 square feet of space)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
In-room accessibility
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Pillow menu

Bathroom

Bathtub or shower
Free toiletries
Hairdryer

Entertainment

TV/satellite channels
Flat-screen TV

Food and drink

Minibar

More

Desk
Individually furnished
Phone
Safe
Soundproofing

Policies

Check-in

Check-in between 2:00 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.
  • The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

This property is closed from 15 March 2020 to 11 April 2020 (dates subject to change).

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types accepted at this property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately)
  • Self-parking fee: EUR 31 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. The seasonal pool will be open from May to September.Only registered guests are allowed in the guest rooms.

Property is also known as

  • H10 Puerta Alcalá Hotel Madrid
  • H10 Puerta Alcalá Hotel
  • H10 Puerta Alcalá Madrid
  • H10 Puerta Alcalá
  • H10 Puerta de Alcalá Hotel
  • H10 Puerta de Alcalá Madrid
  • H10 Puerta de Alcalá Hotel Madrid

Guest reviews

4.5

Wonderful

5 - Excellent
186
4 - Good
109
3 - Okay
22
2 - Mediocre
4
1 - Poor
0
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

nice location, close to Retiro Park. Nice rooftop terrace and bar.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

I liked the location of the hotel What I didn’t like is that the mattress was very uncomfortable couldn’t sleep and also the pillows were old looking

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay at Alcala. Staff was amazing, and hotel was outstanding.

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2019