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No real issues, sometimes lobby crowded, staff excellent in reception, bar and restaurant, didn't find all that much in Southampton, frequent buses and trains to other cities and ferry to Isle of Wight, theatre and cinemas nearby
I was down in Hampshire on business and need a central location just off the motorway network. I previously stayed in a budget hotel and was disappointed with the comfort of the room. I decided to pay a bit more in the hope I got a comfier bed. The Holiday Inn Express was everything that I needed ...
Overall a great stay for a night with meetings the following day. The bathroom is tired and the bed springs were not comfortable. The room clean and well appointed. Food tasty but lack of veg. Understaffed at breakfast and no coffee for 15 mins........and then I had to ask for it !
Went out their way to accommodate specific requirements. Very helpful and sympathetic staff. Great location for easy access to Southampton City centre. Recommended. Only downside is that they charge for parking now. They didn't used to!
Staff amazing and really accommodating for a family with 2 small children. Good variety for children at breakfast. Family room, one double and one sofa bed was a squeeze with bed down but was fine for a couple of nights stay whilst going to Paultons Park.
We had a very quiet room, good sized bathroom. On top floor which meant our luggage locked in office .But it was not a problem as we only needed our hand luggage anyway.
Very nice stay. The only thing was we found that the pool and spa areas where very very busy with families with young children which was very noisy. It would be nice to have a time wher children are not allowed in the pool other than that we had a very nice stay
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