The Star Hotel

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Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board

Overview of The Star Hotel

The Star Hotel

3.0 star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Parking available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
26 High Street, Southampton, England, SO14 2NA

Explore the area

  • Popular LocationWestQuay Shopping Centre5 min walk
  • Popular LocationMayflower Park8 min walk
  • Popular LocationOcean Village Marina15 min walk
  • AirportSouthampton (SOU)9 min drive

Choose dates to view prices

About this area


The Star Hotel is located in Southampton City Centre, a neighbourhood in Southampton. The area's natural beauty can be seen at New Forest National Park and South Downs National Park, while Mayflower Theatre and Tudor House and Garden are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at St. Mary's Stadium or Ageas Bowl Cricket Ground. Guests love the hotel's central location.

What's nearby

  • Tudor House and Garden - 3 min walk
  • Old City Walls - 4 min walk
  • WestQuay Shopping Centre - 5 min walk
  • Mayflower Park - 8 min walk
  • Ocean Village Marina - 15 min walk

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 9 min drive


  • La Lupa - 2 min walk
  • La Lupa - 2 min walk
  • Supreme Asian Cuisine - 2 min walk
  • Coriander Lounge - 2 min walk
  • Red Lion Inn - 2 min walk

About this property

The Star Hotel

3-star Southampton hotel in Southampton City Centre, walk to WestQuay Shopping Centre
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and a banquet hall. All rooms are individually decorated and offer free WiFi and hairdryers. TVs, coffee makers and phones are among the other amenities available to guests.
The Star Hotel offers 44 forms of accommodation with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5.00 per day)
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities


  • Banquet hall
  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • German
  • Hindi
  • Hungarian
  • Polish
  • Russian
  • Slovak
  • Spanish

Business services

  • Meeting rooms - 3


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Bed sheets


  • Hairdryer
  • Towels


  • TV

Food and drink

  • Coffee/tea maker


  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties



Check-in from 2 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: GBP 5.00 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 84 out of 280 reviews
5 - Excellent 30%
Rating 4 - Good. 115 out of 280 reviews
4 - Good 41%
Rating 3 - Okay. 41 out of 280 reviews
3 - Okay 15%
Rating 2 - Poor. 26 out of 280 reviews
2 - Poor 9%
Rating 1 - Terrible. 14 out of 280 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in a great location
Very welcoming staff and very pleased with room (2 double beds described as twin/family room). Room was very spacious and clean. The beds were so comfortable! The hotel is situated in a great place, within easy walking distance of West Quay and the High Street.
Stayed 1 night in Oct 2021

4/5 Good

Stayed 1 night in Oct 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Comfortable clean and great location
Comfortable and convenient for a gig at 1865 club loved the stylish bar and Baman so friendly. Great location although old.
Stayed 1 night in Oct 2021

3/5 Okay

Stayed 1 night in Oct 2021

3/5 Okay

Travelled with group
Disliked: Cleanliness, property conditions & facilities
No Star Quality.
Disappointed at the state of the hotel the window frames were in a bad state from my bathroom on opening the window I could put my finger in the rotten window frame and the bathroom the show was only a small flow of water and the tiles in the bathroom were in a bad state to add to the disappointment the lift was a old type where you had to close the inner metal door and the outer door for the lift to start easily to trap your fingers in also creaky floors leading to the bedroom.
Stayed 2 nights in Oct 2021