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Good location for walking downtown Southampton before going on a cruise. The room was small and the bathroom had some uncomfortable, unfriendly features such as the shower gel and shampoo were bolted to the wall making them very difficult to use. Not a bad place overall
The staff were very helpful and friendly, at one point our bar lunch was taken away from our tablebefore we finished it, we popped outside for a couple of minutes! However the staff were very apologetic and soon replaced our food..
I have always had good service at the Ibis hotels as well as Novetel. Just what I want fairly close to the railway station. It does not matter if it is Bristol, Birmingham or Southampton.
The room was ok, however no place for clothes, only uk wall sockets. Breakfast average to good. The staff helpfull and courteous....a good hotel to remain before cruising or after...for short stays....
Rooms were all comfortable, staff were very helpful and the food was excellent: all at a very reasonable price. Only slight gripe was that there seemed to be a lack of communication within the hotel so the booking process wasn't as straight forward as it could have been.
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