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Novotel Southampton

Photo gallery for Novotel Southampton

Reception
Indoor pool
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Novotel Southampton

UNESCO Sustainable Property

Novotel Southampton

4 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
1 West Quay Road, Southampton, England, SO15 1RA

Explore the area

  • Popular LocationMayflower Park13 min walk
  • Popular LocationWestQuay Shopping Centre13 min walk
  • Popular LocationSouthampton Solent University16 min walk
  • AirportSouthampton (SOU)9 min drive

Choose dates to view prices

About this area

Southampton

In the city centre and near a train station, Novotel Southampton is in a walkable area with good shopping. Old City Walls and Tudor House and Garden are local landmarks, and some of the area's attractions include Leisure World and The Quays. SeaCity Museum and Southampton Maritime Museum are also worth visiting.

What's nearby

  • Leisure World - 6 min walk
  • Mayflower Theatre - 10 min walk
  • Mayflower Park - 13 min walk
  • WestQuay Shopping Centre - 13 min walk
  • Southampton Solent University - 16 min walk

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 71 min drive

Restaurants

  • Elements — 1 min walk
  • IKEA - 5 min walk
  • Thaikhun Southampton - 10 min walk
  • Zizzi - 10 min walk
  • All Bar One - 10 min walk

About this property

Novotel Southampton

Eco-friendly Southampton hotel in Southampton City Centre with restaurant
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and a business centre. All 121 rooms provide conveniences such as sofa beds and electric kettles, plus free WiFi and 24-hour room service. LCD TVs, minibars and free bottled water are among the other amenities available to guests.
Novotel Southampton offers 121 forms of accommodation with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–noon: GBP 12.0 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space (5382 square feet)
  • Meeting rooms 10

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, pool and fitness centre access is limited to a maximum of 30 minutes. Reservation is required (subject to availability).

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 12.0 per person (approximately)
  • Self-parking fee: GBP 10 per night (in/out privileges)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 304 out of 934 reviews
5 - Excellent 33%
Rating 4 - Good. 359 out of 934 reviews
4 - Good 38%
Rating 3 - Okay. 144 out of 934 reviews
3 - Okay 15%
Rating 2 - Poor. 80 out of 934 reviews
2 - Poor 9%
Rating 1 - Terrible. 47 out of 934 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Business traveller
Liked: Staff & service
Staff all very pleasant, but executive room doesn’t really live up to its name. When checking in, I was given a room which hadn’t been cleaned or made up. Front of house staff very efficient in rectifying. Hotel warm without Aircon, resulting in having the window open and hearing shipping containers being moved. Chose this hotel for its electric car charging facilities only to find they don’t work. So overall, not great, but staff friendly.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Staff & service
Room clean &tidy bathroom & toilet had no extract working so got very stuffy
Stayed 1 night in Sep 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities
Our room was clean and comfortable. However, the curtains were ripped. The reception area was often dirty with rubbish around the chairs, making it unpleasant to sit for any length of time.
Stayed 3 nights in Aug 2021

2/5 Poor

Liked: Staff & service
Toilet seat was broken, the bottle water which was supplied by the hotel in the fridge had already been opened and half drank, therefore which meant the cleaning staff hadn’t checked properly beforehand. The room was very stuffy and hot and the temperature control did not work.
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with family and small children
Extremely close to the cruise Terminal. Room too warm/hot and unable to open windows or and lower the temperature. Noisy and not resolved by staff.
Stayed 1 night in Aug 2021