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Modern clean, hotel. Room very compact but comfortable. Issue with ventilation the air con would not cool. Not sure whether this had been disabled for winter but the only window was through the bathroom and opening was restricted resulting in a hot stuffy room.
We liked the hotel and have stayed in several others before cruising , only two issues why is it not made clear that there is a charge for parking , and secondly breakfast was awful overcooked and cold eggs , would stay again but breakfast out.
Reception was very welcoming, very Christmassy. Room unfortunately was over the main function room so was very noisy with music. Why not put guests who are not with the party, higher up or other side to the function room. The room was cold, blower would not blow out hot or even warm air. Rang reception ...
Room had lot of space and usual facilities available, however I had an issue with the WIFI as I had to pay twice 7 £ for 24 hours connection as something didn't work and the person from the reception wasn't helpful at all, just saying she couldn't do anything and that she wouldn't want to argue ..... ...
Our room 24 was a long walk from reception/dining but had a great view of river & cathedral. Dinner was ok but breakfast was delicious & service from Deepak was outstanding..Hotel is located in a great spot easy access to Salisbury & surrounds.
Having had a large lunch earlier we were looking for a light evening snack . Your restaurant was full with a large event so we could not see if there was anything suitable on the menu . The bar menu did not offer much hope but with the help of nice staff we finished up sharing a cold meats platter ...
The staff were efficient, professional and friendly. House keeping staff were quiet when attending to nearby rooms when I had a lazy start to my day. I could not fault my stay
Wet and cold outside , long journey disappointed with tea and coffee supplies in the room very scarce only sufficient for one hot drink a day without using in house dining!
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