Leonardo Royal Southampton Grand Harbour

Photo gallery for Leonardo Royal Southampton Grand Harbour

Primary image
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Leonardo Royal Southampton Grand Harbour

Leonardo Royal Southampton Grand Harbour

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
West Quay Road, Southampton, England, SO15 1AG

Explore the area

  • Popular LocationMayflower Park3 min walk
  • Popular LocationWestQuay Shopping Centre7 min walk
  • Popular LocationSolent University14 min walk
  • AirportSouthampton (SOU)20 min drive

Choose dates to view prices

About this area

Southampton

Leonardo Royal Southampton Grand Harbour is located in Southampton City Centre, a neighbourhood in Southampton, and is near a train station and on the waterfront. Winchester Cathedral and Old City Walls are local landmarks, and some of the area's activities can be experienced at Southampton Cruise Terminal and Ocean Village Marina. Looking to enjoy an event or a game while in town? See what's happening at St. Mary's Stadium or Ageas Bowl Cricket Ground. Looking to get your feet wet? Sailing and boat tours adventures can be found near the property.

What's nearby

  • Old City Walls - 2 min walk
  • Mayflower Park - 3 min walk
  • Tudor House and Garden - 4 min walk
  • WestQuay Shopping Centre - 7 min walk
  • Solent University - 14 min walk

Getting around

  • Southampton Central Station - 15 min walk
  • Southampton (SOU) - 20 min drive

Restaurants

  • Supreme Asian Cuisine - 4 min walk
  • Coriander Lounge - 4 min walk
  • Kuti's Brasserie - 5 min walk
  • Beity - 5 min walk
  • Red Lion Inn - 5 min walk

About this property

Leonardo Royal Southampton Grand Harbour

Waterfront Southampton hotel in Southampton City Centre, walk to WestQuay Shopping Centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Leonardo Royal Southampton Grand Harbour offers 173 accommodations with a safe and a hairdryer. 32-inch Plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Serenity Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages spoken

Bulgarian, English, Filipino, French, German, Hindi, Hungarian, Italian, Romanian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 14 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: GBP 14 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Leo's

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (11484 square feet)
  • Meeting rooms - 13

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from June 8 2022 to July 29 2022 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14 per person (approximately)
  • Self-parking fee: GBP 14 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Leonardo Royal Hotel Grand Harbour
Leonardo Royal Southampton Grand Harbour
Grand Harbour Hotel Southampton
Grand Harbour Southampton
Harbour Grand Hotel
Hotel Grand Harbour
Hotel Harbour Grand
De Vere Grand Harbour Hotel Southampton
De Vere Grand Harbour Southampton
De Vere Hotel Southampton
Leonardo Royal Hotel Grand Harbour
Leonardo Royal Southampton Grand Harbour
Leonardo Royal Grand Harbour
Hotel Leonardo Royal Hotel Southampton Grand Harbour Southampton
Southampton Leonardo Royal Hotel Southampton Grand Harbour Hotel
Hotel Leonardo Royal Hotel Southampton Grand Harbour
Leonardo Royal Hotel Southampton Grand Harbour Southampton
Grand Harbour Hotel
Leonardo Royal Grand Harbour
Leonardo Royal Southampton Grand Harbour Hotel
Leonardo Royal Southampton Grand Harbour Southampton
Leonardo Royal Southampton Grand Harbour Hotel Southampton

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 360 out of 961 reviews
5 - Excellent 37%
Rating 4 - Good. 324 out of 961 reviews
4 - Good 34%
Rating 3 - Okay. 154 out of 961 reviews
3 - Okay 16%
Rating 2 - Poor. 84 out of 961 reviews
2 - Poor 9%
Rating 1 - Terrible. 39 out of 961 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness

2/5 Poor

Business traveller
Disliked: Staff & service, property conditions & facilities
Room stank heavily of bleach. Hot water only in washbasin. No hot water following morning. Shower door fell off! When I pointed out politely these failings, staff seemed indifferent.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loose tap in bathroom faulty light in bedroom, poor choice in restaurant, burger overcooked and burnt, sweet was cold and wrong ice cream served, excellent check in , good lounge, good sized bedroom, no bottled water in room
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at this hotel for a few months now sometimes every week are every other week and I have never had one reason to complain the property is clean and the stuff is always helpful hope thay grow from strength to strength
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was they ran out of food and beer in the restaurant
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Ship Terminal and to West Quay Mall which has shops and restaurants. Rooms are updated and comfortable, we had a very good sleep and rest. The lobby was lovely too. Morning buffet breakfast was good too. We would definitely recommend.
Stayed 1 night in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place and we will visit again - breakfast was great! En-suite toilet could do with updating, but overall a good stay and will stay here again. Great pre-cruise location!
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I am staying at this property and I do like the great feeling and the staff was amazing
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and very good location.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure reception staff great.
Stayed 1 night in Apr 2022