Stayed one night in the hotel as we were going to a show at the radio metro arena.
We had a very comfortable stay and enjoyed a pleasant meal in the hotel's Italian restaurant.
The facilities in the room are excellent. Tea/coffee is available along with bottled water, orange juice and other bits and pieces.
Good hotel in good location. Very friendly helpful staff. Room quite small, but adequate. Very comfortable bed. Plenty of choice for breakfast. Small secure car park at the rear, but also some on road parking available. Would definitely stay again.
I personally didn't spend much time in the room as i was out most of the time and only spent one night, it was however a comfortable night, clean room, most things in good condition, the radiator was always on and i couldn't turn it off but it didn't bother me too much as long and the room was clean.
The Carlton is about five minutes walk from West Jesmond metro station. The en-suite room was well furnished and very clean. The only disappointment was that the shower was rather hard to control.
The breakfast was only continents but was buffet style and the staff were more than willing to help with any problems.
Would definitely stay again and would be happy to recommend to anyone
Nigel from Leeds
Close to the fashionable bars, restaurants and nightlife of the trendy Jesmond area, the Carlton Hotel, Newcastle-upon-Tyne …More
I was expecting a smaller hotel but was pleasantly surprised by the size and the quality of the rooms (I had a superior room). The facilities were excellent, good quality toiletries, soft towels, comfy bed and linen, though the pillows were a bit thin but I like fluffy pillows personally. I did not eat in the restaurant but it had a good choice and the outside area was well frequented. The breakfast choices were good and the quality excellent.
Sophie from Nuneaton
What makes the New Northumbria Hotel a Great HotelQuality of service and attention to detailSuperbly equipped and beautifully …More
"Best Western New Kent Hotel gives better service than hotel twice the price"
I stayed at 2 hotels in Newcastle: the Holiday Inn Jesmond for 1 night and the BW New Kent for 2 nights. Obviously a newly refurbished hotel such as the Holiday Inn Jesmond is going to have more style and gizmos, but I would definitely go back to the Best Western whereas I am not so sure about the HI. Both provided good breakfasts, but the BW breakfast was freshly cooked. However the shower in the Holiday Inn did not work properly "because too many people were showering at the same time", whereas this hotel provided a strong flow of constant hot water. More importantly the Best Western staff were actually interested in their guests. On balance therefore this hotel offers a better option than a hotel charging over twice as much (not counting the breakfast)!
Traveller from St Leonards on Sea
*Hotel completely non-smoking*Personally operated hotel in quiet suburban area, with a consistent reputation for good food …More
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