I was doing work this week with the Phoenix Convention Center and wanted to stay at the Hyatt but it wasn't available to stayed here. My first impression was mixed as the rooms are small and you can't control your own ac. However, I had a great stay and wouldn't mind going back if needed without hesitation. The staff and the wifi were the best! The staff was great - very friendly and always took the time to say "welcome back" when I came back to the hotel. The wifi was easy to connect to and never had any issues using it. Room was very clean.
Over all, pretty meh. The best thing about it is the location, close to Convention Center, US Airways Center and Chase Field. Like right across the street close. The place is super clean really quiet and close to the Metro. Pool is small but the deck is pretty nice. All in all a pleasant stay just not spectacular, totally serviceable for the price.
The hotel decided to remodel the rooms and take out the carpet. Now the rooms are just cement floors. Not always the best idea when the kids are on wheels. You wake up and the bed is in a different location than where you started.
The moldy potato salad that was left in the refrigerator wasn't that hot to find either.
Nice, family-friendly place. Nice playground area for kids. Outstanding pool for family fun! Clean rooms. Comfortable bed. Very nice staff. Nice free full breakfast. Outstanding stay for the price! Very happy!
Pocket Guide: Phoenix Central Phoenix - Downtown Hotels
Red-rock mountains offset the downtown skyline. Many of the city’s events take place in Copper Square, including the Phoenix Convention Center, the US Airways Center, and Chase Field. Nearby, lawmakers convene at the Arizona State Capitol. Other area cultural institutions include the Phoenix Art Museum, the Heard Museum, the Phoenix Zoo, and the Arizona Science Center.
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