Search Hotels Near The Van Buren, Phoenix

"Staff didn't have the time of day. There isn't an obvious entrance. They make you pay for use of water/electricity and other amenities but they don't give you any in the rooms. It was cold, stagnet and was like staying in an elevator. Very over priced but so happy for the company I had."

"Amazing hotel and staff. Even valet went out of their way for us. My husband and I have been dealing with medical conditions and they are also empathetic, courteous, and the staff was amazing, excellent 👏 👌 👍 "

"It was like having our own little apartment! So fun and so pretty. "

"Great stay overall! Perfect location near the convention center, friendly staff, and clean, comfortable rooms. The pool was a great bonus and a nice way to relax. I’d definitely stay here again. "

"A clean, cute hotel with fun small touches like a candy jar and free drink tokens when you check in. The rooms are small but had everything we needed. Friendly staff. Be aware that the hotel is next to a light rail stop, but the room's AC fan kept us cool and muted the train noises."

"The pool was down an alley way in the next courtyard and the entrance was through a parking garage. The place felt like a room at a hospital! The whole thing was misrepresented! "

"After driving for 13 hours I was excited to find a cheap option in phoenix. Pictures definitely fooled me… I walked in to my room and went to plug in my cell phone charger… was greeted by a trail of cockroaches running in and out of the baseboard. Thank god I didn’t unzip any of my luggage. Refund process was pretty easy thank god"

"It’s important to note this property does not have a pool and our room did not have a tub. This was an error on my part and didn’t affect my review, because it was my mistake. The rooms are spacious but had areas of damage in multiple places. The door was chipped on both sides, there were broken parts on both night stands and the bathroom door would swing. One of the beds was sagging in the middle and sounded like it was going to break in half every time you rolled over. On the surface, it appeared clean, but on a closer look, the sofa had a foul smell, the floor of the shower was black and discolored. There were also stains/splatters on the shower walls There were dirty dishes in the dishwasher on arrival too. The TV connection was hit or miss. You must pay to park, which was a little costly but the valets are quick and it was easy. They advertised a happy hour with drinks and appetizers. The bar does open at 4, but not sure what the happy hour pricing was and there is no food. They were very helpful recommending nearby places. It doesn’t always stay open to 10 as advertised. The breakfast bar is ok, the waffles were good and the coffee bar 24/7 is a great option It is right next to a train track, but that did not bother us. For positives, the staff were ALL extremely nice The location is great for sports games as you can walk, easily, to all the places. Getting around downtown is also very easy from this location. "

"Nice cozy spot nestled in downtown. Onsite dining is spectacular, the Chef did not miss. Rooms are well kept. "