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Overview of Sheraton Phoenix Downtown

Photo gallery

Featured image
Outdoor pool, open 5:00 AM to 11:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, down duvets, in-room safe, desk
Hypo-allergenic bedding, down duvets, in-room safe, desk
Hypo-allergenic bedding, down duvets, in-room safe, desk

Sheraton Phoenix Downtown

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationPhoenix Convention Center4 min walk
    Popular LocationArizona Science Center9 min walk
    Popular LocationTalking Stick Resort Arena11 min walk
    AirportPhoenix, AZ (PHX-Sky Harbor Intl.)11 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sat, Feb 01 2020 - Sat, Apr 24 2021.

Executive Room, 2 Double Beds, Non Smoking, City View

No guest room rating
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 728 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, City View

4.6/5 guest room rating
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, City View

  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 Double Bed

Traditional Room, 2 Double Beds, Non Smoking, City View

4.8/5 guest room rating
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Mountain View

5/5 guest room rating
  • 325 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 728 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Executive Suite, 1 King Bed, Non Smoking

  • 728 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking, City View

4.7/5 guest room rating
  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Phoenix

Located in Phoenix's Downtown Phoenix neighbourhood, Sheraton Phoenix Downtown is in the city centre and near the airport. Roosevelt Row and Old Town are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Desert Botanical Garden and Tempe Town Lake. Check out an event or a game at Talking Stick Resort Arena, and consider making time for Children's Museum of Phoenix, a top attraction not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking, skydiving and ecotours. Guests love the hotel's central location.
Popular Location

What's nearby

  • Arizona Center - 4 min walk
  • Phoenix Convention Center - 4 min walk
  • Arizona State University - Downtown Phoenix - 6 min walk
  • Arizona Science Center - 9 min walk
  • Talking Stick Resort Arena - 11 min walk

Getting around

  • 3rd Street - Washington Station - 6 min walk
  • Sky Harbor International Airport (PHX) - 11 min drive

Restaurants

  • Paradise Valley — 1 min walk
  • Park Lounge — 1 min walk
  • Canyon Cafe - 3 min walk
  • Einstein Bros. Bagels - 5 min walk
  • Kincaid's Classic American Dining - 6 min walk

About this property

Sheraton Phoenix Downtown

4-star Phoenix hotel in Downtown Phoenix, walk to Phoenix Convention Center
This smoke-free hotel features a restaurant, an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 1000 rooms provide conveniences such as fridges and coffee makers, plus wireless Internet access (surcharge) and flat-screen TVs with cable channels. Wired Internet, down duvets and hairdryers are among the other amenities available to guests.
Sheraton Phoenix Downtown offers 1000 forms of accommodation with a safe and coffee/tea makers. Beds feature down comforters. 65-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Phoenix hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 26.00 per night; includes in/out privileges)
  • Valet parking on site (USD 36.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 12-18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 26 meeting rooms
  • Computer station
  • Conference space (111961 square feet)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 February 2020 to 24 April 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs only
1 per room (up to 40 lbs/18 kg)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 12 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Self-parking fee: USD 26.00 per night (in/out privileges)
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 5:00 AM to 11:00 PM
A car is recommended for transport to and from this property

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Frequently asked questions

Can I cancel my reservation for free at Sheraton Phoenix Downtown and receive a full refund?
Yes, Sheraton Phoenix Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Phoenix Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Phoenix Downtown?
As of 11 Apr 2021, prices found for a 1-night stay for 2 adults at Sheraton Phoenix Downtown on 2 May 2021 start from £83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton Phoenix Downtown have a pool?
Yes, this property has an outdoor pool. Pool access is from 5:00 AM to 11:00 PM.
Is Sheraton Phoenix Downtown pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 18 kg per pet. Service animals are exempt from fees.
How much is parking at Sheraton Phoenix Downtown?
Self-parking is available for USD 26.00 per night. Valet parking is available for USD 36.00 per night.
What time is check-in at Sheraton Phoenix Downtown?
Check-in is from 3 PM - midnight.
What time is check-out at Sheraton Phoenix Downtown?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Sheraton Phoenix Downtown located?
Located in Downtown Phoenix, this hotel is within a 5-minute walk of Herberger Theater Center, Phoenix Convention Center and Roosevelt Row. Arizona State University - Downtown Phoenix and Children's Museum of Phoenix are also within 10 minutes. 3rd Street - Washington Station is 6 minutes by foot and Van Buren - 1st Ave Station is 8 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 609 out of 999 reviews
5 - Excellent 61%
Rating 4 - Good. 255 out of 999 reviews
4 - Good 26%
Rating 3 - Okay. 68 out of 999 reviews
3 - Okay 7%
Rating 2 - Poor. 47 out of 999 reviews
2 - Poor 5%
Rating 1 - Terrible. 20 out of 999 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Feb 2020

5/5 Excellent

Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra care was given to the safety and comfort during our stay during this COVID19 pandemic
Stayed 4 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. I only have two little complaints: No robe hook on the bathroom door and no "foot rest" in the shower to accommodate women shaving their legs.
Stayed 3 nights in Mar 2020

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